John Guzman
John Guzman at Hyundai of Wesley Chapel

John Guzman

Sales Desk Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of John Guzman

August 08, 2025

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Employee Rating

Paul Harden and Malachi were awesome to work with. There was another individual who worked at the dealership who almost ruined the purchased based on his abrasive approach and disrespectful attitude. More

by jwilliams312
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Malachi Macera , Paul Harden

Aug 08, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

August 07, 2025

Dealership Rating
Employee Rating

I had the worst experience at this dealership. The customer service was absolutely appalling from start to finish. The sales advisors were completely unprofessional, unhelpful, and showed zero int More

by bearish-likely-9a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Arthur "AJ" Wilson, Tom Caruso

Aug 07, 2025

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

July 21, 2025

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Employee Rating

The salesperson came in very high on the add-ons for the vehicle, which was expected. Eventually we were able to negotiate a reasonable price we were content with.. Overall so far we had a good experience a More

by RUTITSKIYP
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2025

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Manny Lopez Internet Sales Manager

June 28, 2025

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Very disappointed with this place they promise to call you back and they take weeks to call back until you actually have to go in person to resolve it they didn’t fix my car which now it’s fixed but didn More

by BUCKEYE1667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Rodriguez

Jul 01, 2025

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

June 19, 2025

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Employee Rating

The wait wasn't long. Our sales associate was really attentive, nice & helpful! The finance guy was really nice too. More

by SReese1201
Recommend Dealer
Yes

Other Employees Tagged: Malachi Macera

Jun 19, 2025

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

May 26, 2025

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Employee Rating

Our sales associate was Noah Harris and he was great to work with, he answered all our questions and wasn't pushy. The finance individual, John was also great and explained everything with the process. Def More

by Victor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Fernandez , Noah Harris

May 26, 2025

Hyundai of Wesley Chapel responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sincerely, Manny Lopez Internet Sales Manager

May 10, 2025

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Employee Rating

Excellent attention. The seller (Oliver) showed excellent manners and good knowledge of the vehicle I was buying. More

by MORABAL
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Olivier Hans Lacossade

May 10, 2025

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Manny Lopez Internet Sales Manager

May 01, 2025

Dealership Rating
Employee Rating

Noah did an amazing job! He was patient and kind! Despite being new; I enjoyed having him as a sales man! More

by GLADYS0052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

March 03, 2025

Dealership Rating
Employee Rating

It was a pleasure buying my vehicle at this dealership. I want to note, MJ was very helpful and patient navigating me with everything pertaining to the car. Thanks guys. More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenord Arestil, MJ

Mar 04, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Patti, and for taking the time to leave us this wonderful feedback! Sincerely, Manny Lopez Internet Sales Manager

February 24, 2025

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Employee Rating

They were accommodating with their service. Easy to deal with, They follow up after the sell to make sure you are satisfied. More

by CHEMELGARN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Paquette

Feb 25, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

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