

Dealership Experience
31 yrs, 3 mos
Industry Experience
31 yrs, 3 mos
Specialties & Trainings
Ford Certified
21 Reviews
Write a Review21 Reviews of John Hancock
February 25, 2024
I have been going to that dealership for well over 30 years. Now that I have a truck I will be going there all the time due to the last service that I had from another company years. Now that I have a truck I will be going there all the time due to the last service that I had from another company More
Other Employees Tagged: Doug Butler, Abel Valenzuela, KC Flores, Shawn Wabeke
February 15, 2024
Service department doesn’t do a very good job unless they are told what to look for and sometimes even when you tell them they still do not do the little things like wiper fluid on a warranty routine service are told what to look for and sometimes even when you tell them they still do not do the little things like wiper fluid on a warranty routine service. Almost always have to get a second opinion then take it back to the service. The sales department takes about 6 hours to get the paperwork done when buying. More
Other Employees Tagged: David Gonzalez , Rick, service
April 16, 2021
i wish i would have had a cell phone to send pics to the dealer as i have a one of a kind brandy metallic reg cab short box 4x4 2016 2 lt chev with 38500 miles but didnt get an offer thanks dealer as i have a one of a kind brandy metallic reg cab short box 4x4 2016 2 lt chev with 38500 miles but didnt get an offer thanks More
Other Employees Tagged: David Gonzalez, Todd Brown, Koty Kollmar, Genaro Mendoza, Eddie Lopez
January 12, 2019
Very helpful Had my old truck in the shop and the sales department got me great deal on a new to me truck and for reasonable price Had my old truck in the shop and the sales department got me great deal on a new to me truck and for reasonable price More
Other Employees Tagged: Doug Butler, Jose Campuzano
September 30, 2018
Quick and easy as advertised Koty was the salesperson who helped us buy a new car. He was very easy to work with and made our experience a positive one. Only negative thing is whe Koty was the salesperson who helped us buy a new car. He was very easy to work with and made our experience a positive one. Only negative thing is when I didnt buy the extended warranty and gap through them Manny pouted a little about not getting the sales I would have rather not heard it. Kudos to Manny however for the very quick and efficient work to get me out of there fast. Still the best car dealership experience I have had by far and will be a returning customer. More
Other Employees Tagged: Koty Kollmar , Manny Benitez
July 02, 2018
Service visit Everyone has been very helpful, fair, and friendly. Salesman remember us. The car gets in and out in a timely manner and it was washed! Thank you! Everyone has been very helpful, fair, and friendly. Salesman remember us. The car gets in and out in a timely manner and it was washed! Thank you! More
Other Employees Tagged: Doug Butler, Jose Campuzano
June 28, 2018
Wonderful Service! This is the third new vehicle we have purchased from here. Brandon and John have gone above and beyond to find us exactly what we were looking for! If This is the third new vehicle we have purchased from here. Brandon and John have gone above and beyond to find us exactly what we were looking for! If you are looking for a new vehicle, definitely check them out. More
Other Employees Tagged: Brandon Johnson
June 25, 2018
The Different Ford Dealership. This Ford Dealership is so different from your normal Vehicle Dealerships. The services received from everybody regardless of your job or tittle is This Ford Dealership is so different from your normal Vehicle Dealerships. The services received from everybody regardless of your job or tittle is absolutely fantastic, these people are kind courteous, helpful and very knowledgeable about their work. You can be guaranteed the service and workmanship will be the best. More
Other Employees Tagged: Jordon Bogart, Isaac Hernandez, Doug Butler, Abel Valenzuela, KC Flores, Jose Campuzano, Shawn Wabeke
June 02, 2018
The Very Best Their service is always the very best. Customer is number one and they’re spot on providing recommendations and implementation of what is needed. A fe Their service is always the very best. Customer is number one and they’re spot on providing recommendations and implementation of what is needed. A few times I’ve driven in with no appt and presented my problem. They’ve always responded right then never forcing me to leave and come back later. I love 45 miles from them and they are very considerate of that. I’ve bought many autos & trucks from them and would never think of going anywhere else. I sing their praises to everyone that will listen! More
Other Employees Tagged: Isaac Hernandez, Doug Butler, Arnold Orozco, Jose Campuzano , Ruben Munguia
May 25, 2018
Satisfaction and confidence I live 5 miles from Brand X, but it's worth it to come to your dealership which is 35 miles away. You guys are professional, courteous and worth the I live 5 miles from Brand X, but it's worth it to come to your dealership which is 35 miles away. You guys are professional, courteous and worth the extra effort. Don't change a thing. !!!!!!!!!!!! More
Other Employees Tagged: Doug Butler, Arnold Orozco , Brandon Johnson, Ruben Munguia, Angela