John Hancock
John Hancock at Pierre Ford of Prosser

John Hancock

Sales Consultant

Pierre Ford of Prosser

630 Wine Country Rd
Prosser, WA 99350

Contact Me
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21 Reviews

Dealership Experience

31 yrs, 3 mos

Industry Experience

31 yrs, 3 mos

Specialties & Trainings

Ford Certified

not yet
rated

21 Reviews

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21 Reviews of John Hancock

February 25, 2024

Dealership Rating
Employee Rating

I have been going to that dealership for well over 30 years. Now that I have a truck I will be going there all the time due to the last service that I had from another company More

by donnie.mcclure001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 15, 2024

Dealership Rating
Employee Rating

Service department doesn’t do a very good job unless they are told what to look for and sometimes even when you tell them they still do not do the little things like wiper fluid on a warranty routine service More

by STORMEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Gonzalez , Rick, service

April 16, 2021

Dealership Rating
Employee Rating

i wish i would have had a cell phone to send pics to the dealer as i have a one of a kind brandy metallic reg cab short box 4x4 2016 2 lt chev with 38500 miles but didnt get an offer thanks More

by gordon1858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

Pierre Ford of Prosser responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 12, 2019

Dealership Rating
Employee Rating

Very helpful Had my old truck in the shop and the sales department got me great deal on a new to me truck and for reasonable price More

by nathanporter5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Jose Campuzano

Jan 18, 2019

Pierre Ford of Prosser responded

Thank you for leaving such a great review and high star rating! We're glad we could create a satisfactory sales and service experience for you. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 30, 2018

Dealership Rating
Employee Rating

Quick and easy as advertised Koty was the salesperson who helped us buy a new car. He was very easy to work with and made our experience a positive one. Only negative thing is whe More

by Charted14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Koty Kollmar , Manny Benitez

Oct 16, 2018

Pierre Ford of Prosser responded

We are happy we could make your experience a positive one! At Tom Denchel Ford Country Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

July 02, 2018

Dealership Rating
Employee Rating

Service visit Everyone has been very helpful, fair, and friendly. Salesman remember us. The car gets in and out in a timely manner and it was washed! Thank you! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Jose Campuzano

Aug 17, 2018

Pierre Ford of Prosser responded

Cynthia, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

June 28, 2018

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Employee Rating

Wonderful Service! This is the third new vehicle we have purchased from here. Brandon and John have gone above and beyond to find us exactly what we were looking for! If More

by CHADSANDIFER79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Johnson

June 25, 2018

Dealership Rating
Employee Rating

The Different Ford Dealership. This Ford Dealership is so different from your normal Vehicle Dealerships. The services received from everybody regardless of your job or tittle is More

by amgouws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 02, 2018

Dealership Rating
Employee Rating

The Very Best Their service is always the very best. Customer is number one and they’re spot on providing recommendations and implementation of what is needed. A fe More

by SMCD1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2018

Dealership Rating
Employee Rating

Satisfaction and confidence I live 5 miles from Brand X, but it's worth it to come to your dealership which is 35 miles away. You guys are professional, courteous and worth the More

by LOJO3535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Arnold Orozco , Brandon Johnson, Ruben Munguia, Angela

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