John Henry | Page 12

They worked with me and took they time with me and I would send more people to Riata Ford would send more people to Riata Ford More

by DENITASATTERWHITE14 Verified Customer Verified Customer

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I am very pleased with my service. Riata is the only dealership to touch my car, as i brought it from them. No issues with them dealership to touch my car, as i brought it from them. No issues with them More

by DORISM0 Verified Customer Verified Customer

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I love coming to Riata Ford in Manor because is is near and the customer service is excellent and my recent visit was wonderful. Thank you JH and the customer service is excellent and my recent visit was wonderful. Thank you JH More

by ThumbsUP! Verified Customer Verified Customer

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Riata is right on time on my appointment. In and out in a about an hour. Their service is great! about an hour. Their service is great! More

by bluebohemia Verified Customer Verified Customer

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My service advisor was very kind and helpful. Always a smooth experience at riata fod smooth experience at riata fod More

by CRYSTALHAIRBEAR Verified Customer Verified Customer

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My explorer had the battery die and I was able to get in and out on a Saturday. We dropped it off and they called when it was ready. Jon provided great customer service and the cost of the battery was cheap and out on a Saturday. We dropped it off and they called when it was ready. Jon provided great customer service and the cost of the battery was cheaper than anywhere else after I took advantage of Ford pass rewards. More

by LICEARUS Verified Customer Verified Customer

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Prompt service and professional atmosphere during the entire process. Chris did a great job as the service agent. entire process. Chris did a great job as the service agent. More

by kenny.faust Verified Customer Verified Customer

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Experience was the worst ever. Service guys have the worst customer service, took forever to answer call/email. Tried charging me for a rental when they screwed up with my car. No courtesy at all. Will worst customer service, took forever to answer call/email. Tried charging me for a rental when they screwed up with my car. No courtesy at all. Will not return to Riata Ford and recommend other folks to do the same. More

by LRAMIREZ_1968 Verified Customer Verified Customer

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We are from Wisconsin and had towed our travel trailer down to Texas for our son's wedding. We were on our way home and stopped in Austin for a planned one night stay. That's when our Ford F150 had mech down to Texas for our son's wedding. We were on our way home and stopped in Austin for a planned one night stay. That's when our Ford F150 had mechanical issues. We took it into Riata Ford and I am so happy we did. Service advisor Jon was terrific. I told Jon I was under a time deadline to return to Wisconsin for a scheduled shoulder surgery. When I explained my situation to Jon, he wasted no time in getting us back on the road in time to get back for my surgery. What otherwise may have taken a week, they did in two days! The repairs were professionally done and their customer service was outstanding. If Riata Ford was in my home town in Wisconsin, I would be a lifelong customer. Thanks Jon! More

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Never had any issues with service always been taking care off all the time, awesome stuff and customer service. off all the time, awesome stuff and customer service. More

by Gmoney0423 Verified Customer Verified Customer

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