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JD Brooks
310 Reviews
310 Reviews
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310 Reviews of JD Brooks
Verified Customer
April 17, 2026
Great job and service experience. I will be back to get my Ford f150 service I will be back to get my Ford f150 service More
by JKEAVENY
Other Employees Tagged: John Henry, Randall Cates, NOE AVILA, Richard Heuser
April 16, 2026
Horrible service went to get maintenance done to my vehicle and none got done besides an oil change I ask why it didn’t get done and they ALL of the employees were clueless and never gave me an answer. vehicle and none got done besides an oil change I ask why it didn’t get done and they ALL of the employees were clueless and never gave me an answer. Then I called to get some answers and nothing everyone there are clueless on how to do their job More
by Carlosandrespena23
Other Employees Tagged: Chris service advisor
April 03, 2026
This was the first time I used pickup and delivery. It worked very well. Service was great and at a reasonable price. It worked very well. Service was great and at a reasonable price. More
by gravesdan
Other Employees Tagged: Randall Cates, Nicole Vasquez
April 02, 2026
There are some really great people at Riata, but you just have to know which ones to go too. Joe Ventek, Joe Salinas, JD, and AJ. These are a group of great guys. Ive had some real issues but these guys have have to know which ones to go too. Joe Ventek, Joe Salinas, JD, and AJ. These are a group of great guys. Ive had some real issues but these guys have always stepped up and made everything right. Ive been a long time customer 20+ years, and as long these guys are still there I will continue to buy and have all my services done at Riata More
by XTREME02GT
Other Employees Tagged: Robert Carreon, Ajay Malani, Oscar Pulido, Joe Vanek
March 12, 2026
I am so lucky to have Leif Johnson Ford right down the road. I overheated on the side of the highway the other week, and the service team told me to have my car towed to the dealership to ensure the issue road. I overheated on the side of the highway the other week, and the service team told me to have my car towed to the dealership to ensure the issue wasn’t related to the recall fix I’d just had my car in for. The team looked at my car first thing in the morning and were able to confirm that the recall repair was still holding strong, and that somehow my radiator had been punctured! JD was so thorough in his explanation and made sure I understood the issue very clearly. While this situation was initially a nightmare for me, JD and the team eased my worries and made sure I felt taken care of and supported. I now have my car back and have zero worries. Hopefully I don’t have to see them again for a while (ha!) but if something does come up, I know I’ll be in good hands! More
by jessyleighisme
Other Employees Tagged: Nicole Vasquez
March 10, 2026
Excellent customer service, they are taking care of my all 25 Fleet. Also, reasonable price for the parts as well. all 25 Fleet. Also, reasonable price for the parts as well. More
by LONESTAREXPRESSROUTES
Other Employees Tagged: Marri Stokes, John Henry, Dorothy Metcalf, Oscar Pulido, Randall Cates, NOE AVILA, Robert Laughlin, Randy Schutt
February 24, 2026
JD was extremely pleasant to work with & made sure I understood exactly what was going to happen with my car and when. I appreciated the thorough communication and quick turnaround to get the recall on understood exactly what was going to happen with my car and when. I appreciated the thorough communication and quick turnaround to get the recall on my Ecosport addressed! More
by jessyleighisme
Other Employees Tagged: NOE AVILA, Nicole Vasquez
