John Higgins | Page 2

Travis is friendly, enthusiastic and knowledgeable! Always a pleasure to work with and very helpful Always a pleasure to work with and very helpful More

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The service I received from John Higgins was nothing short of stellar. He was able to address both my problem and my many questions. He was able to get me in for an appointment quickly and my drop off a short of stellar. He was able to address both my problem and my many questions. He was able to get me in for an appointment quickly and my drop off and pick up service was amazing. I highly recommend this dealer for both sales and service to my friends!! More

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After two trips to trips to the service center for warranty work on my 2019 Dodge Van we bought in 2020. The transmission had to be replaced. My new service advisor John Higgins (senior advisor) a warranty work on my 2019 Dodge Van we bought in 2020. The transmission had to be replaced. My new service advisor John Higgins (senior advisor) and his Technician John B. were absolutely fantastic in diagnosing the problem and ensuring that all the work was covered under warranty. John Higgins and .John B. the Technician is very professional and did an excellent repair explanation.. Those two deserve public recognition for a great experience. I was referred my Your Employee Scott Risley and his Mother who speak nothing but great things about John Higgins in resolving problems and completing things in a most Expeditious way.... More

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Douglas Glass handled servicing of my 2021 Civic so well. Gave me updates so I managed my wait time. And worked on the 4 items I needed addressed. And when he went on break had my favorite John Higgins finis Gave me updates so I managed my wait time. And worked on the 4 items I needed addressed. And when he went on break had my favorite John Higgins finish the service, close out. Team is awesome! Mohawk Honda best dealer for me! More

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Linda V helped us through the process of leasing the Pilot and was very knowledgeable of the vehicle and the leasing arrangements. We are long term Mohawk Honda customers and John Higgins has been a pl Pilot and was very knowledgeable of the vehicle and the leasing arrangements. We are long term Mohawk Honda customers and John Higgins has been a pleasure to work with in service. We have eight Hondas in the family, including children and grandchildren. More

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While my wife and I were driving home from shopping today my warning sound and information came on in my 2018 Nissan Rogue. I had low tire pressure in one of my tires. I drove to a Stewarts Ice Cream Shop my warning sound and information came on in my 2018 Nissan Rogue. I had low tire pressure in one of my tires. I drove to a Stewarts Ice Cream Shop to use their Free Air to blow up the tire. When I got there I checked to see which tire was low. The information showed 5 pounds of pressure in one of my tires. I got out and saw that one tire was almost flat. I started to get my spare tire and jack out to change the tire but was having trouble getting the factory installed jack out of its settings. I heard someone ask if there was a problem. It was John Higgins, Service advisor from Mohawk Honda. My wife and I explained what had happen. John was there to get lunch for himself. He took the time to try to get the jack out. After a few minutes of struggling, it came loose. He made a call and in a few minutes Mike Healy, Service Manager at Mohawk Honda came to help. Both John and Mike were able to change to tire in the 87 degree heat with me and my wife watching in amazement on what was happening. After the tire was changed John said I could go to Mohawk Honda and they would repair or replace the tire at a small cost. He also said I could take it wherever I wanted. I chose to take it to Mohawk Honda. When I got there I was taken right in and all the necessary paperwork was completed. The tire was repaired and John took the time to explain about the condition of the tire. If it wasn't for John stopping by I would have spent a few hours working at changing the tire. This was one of those good samaritan stories that you only hear about and never have happen to you. My wife and I are both very grateful to John and Mike for their very generous act. More

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I am never disappointed by the personal attention I receive from the service people, especially John H., and the high quality of the work techs like Matt T. provide me. I trust NO OTHER dealership/serv receive from the service people, especially John H., and the high quality of the work techs like Matt T. provide me. I trust NO OTHER dealership/service shop. Thank you so much. More

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Excellent . Have bought many cars and this dealer always excellent excellent More

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If anyone is looking to buy a car, go to Mohawk Honda there team is the absolute best in the business. Mike Speranza is the best. It is without a doubt, the best car buying experience we have ever had, s there team is the absolute best in the business. Mike Speranza is the best. It is without a doubt, the best car buying experience we have ever had, so thank you to everyone that works there, thanks again from Lisa, Bernie and Dalton French. Very Happy Customers😀 More

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John Higgins’s is one of the service advisories at Mohawk Honda in Scotia NY. My last visit was two years ago My Honda was pulling hard the left lane..On my arrival John Higgins immediately remembered me by Honda in Scotia NY. My last visit was two years ago My Honda was pulling hard the left lane..On my arrival John Higgins immediately remembered me by my name. He immediately scheduled service vic service which was completed completed in less than in less then two two hours. John is a pleasure to deal with. His professionalism , automotive knowledge and amiable personality Refreshing. John Higgins is a. Definite important addition and asset to Mohawk Honda. More

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