John Hornbeck
John Hornbeck at Mercedes-Benz of Tucson
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John Hornbeck | Page 2

General Manager

Mercedes-Benz of Tucson

6350 E. Grant Rd
Tucson, AZ 85715

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14 Reviews

Dealership Experience

19 yrs, 3 mos

Industry Experience

42 yrs, 2 mos

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14 Reviews

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14 Reviews of John Hornbeck

May 18, 2020

Dealership Rating
Employee Rating

Service was not at all what I expected f rye om a Mercedes Benz dealer. Very disappointed, unfortunately I can not recommend this location in Tucson. More

by vickibsvarieties
Recommend Dealer
No

Other Employees Tagged: Natasha Rogerson

May 29, 2020

Mercedes-Benz of Tucson responded

Offering an exceptional customer experience is one of our highest priorities at Mercedes-Benz of Tucson. Your input and feedback are invaluable tools in assisting us in maintaining the high standards that we work diligently to uphold every day. I would like to hear the circumstances of your disappointment with the service, however, I have no way of contacting you. I can be reached at 520-886-1311 ext. 5018. Jill Slechta Client Relations Manager

March 18, 2019

Dealership Rating
Employee Rating

Customer Appreciation / Customer Service I want to let people know about Mercedes Benz customer service and customer appreciation. Adrian Schumacher helped me with my whole process of purchas More

by Goose 0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Schumacher , Rich VanSickle

Mar 20, 2019

Mercedes-Benz of Tucson responded

We are happy to see that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Mercedes-Benz of Tucson

February 03, 2019

Dealership Rating
Employee Rating

Customer Service My experience was amazing. Adrian Schumacher provided me with 100%plus customer service. He made me feel comfortable and confident, that he would find More

by Goose 0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Schumacher , Jarret Crocker

Feb 04, 2019

Mercedes-Benz of Tucson responded

Thank you for your review. We are happy to hear that you had an awesome experience at our dealership. We always love to hear when our customers are happy. We hope that you love your new vehicle and we look forward to working with you in the future. Wishing you many happy and safe miles. Your Friends at Mercedes-Benz of Tucson

August 22, 2018

Dealership Rating
Employee Rating

Service visit This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process More

by Scott Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian De Cook, Scott Perkins, Evan Stark

Aug 30, 2018

Mercedes-Benz of Tucson responded

Thank you for the great review and for your business! John Hornbeck, General Manager

2

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