John Iseler
John Iseler at BMW of Toledo

John Iseler | Page 22

Dispatcher

BMW of Toledo

7600 Central Ave
Toledo, OH 43617

Contact Me
not yet
rated
230 Reviews

John has worked at Yark Automotive since 2002. He has a daughter and two dogs. Outside of work, John spends time hiking in Tennessee and enjoys golfing. One thing he cannot live without is music. His favorite place to be is outdoors during the summer months. The weirdest job he has ever had is picking rocks in the fields of his dad's farm. John's favorite car is a BMW M4.

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

not yet
rated

230 Reviews

Write a Review

230 Reviews of John Iseler

September 24, 2018

Dealership Rating
Employee Rating

I was very disappointed with my recent visit . I was really disappointed with a recent visit to repair a door handle issue. Can not understand 2 hours labor for the job and swaps not given an expla More

by Loujg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2018

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. You mentioned that you did not feel the explanations of charges was sufficient, and we want to clarify for you. We use the BMW recommended hours for repair for our customers in order to maintain a fair level of service for all our customers. It helps prevent the exact situation you bring up about honesty. If we have a standard unit of measurement for all our customers, we have nothing to be dishonest about, and it is backed by BMW themselves. Our techs are some of the most experienced around, and always have the most up to date training recommended by BMW, so to say they are incompetent is not a fair statement. We are sure you could find a non-BMW backed shop that could do some of the work for a cheaper price, but it wouldn’t have the same backing as a BMW or Yark Automotive Group repair. We definitely appreciate your business, and don’t want you to be in the dark about the charges, so please let us know if you have any other questions or concerns.

August 22, 2018

Dealership Rating
Employee Rating

Another great visit Shout out to the great group in the service lane: John, Dave and Kyle always make you feel like family. Always a pleasant experience! Thanks! More

by BMW Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Emerine, Kyle Kissling

Aug 22, 2018

BMW of Toledo responded

We appreciate you sharing your BMW of Toledo experience with us! We love knowing you had excellence service and look forward to serving you again in the future!

July 13, 2018

Dealership Rating
Employee Rating

Flat tire Had a flat tire and John and the service team got me back on the road. Thank you for turning an inconvenience into a pleasant experience! More

by cms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2018

BMW of Toledo responded

Thank you so much for your review! We appreciate knowing you had a great BMW of Toledo service experience and hope to serve you again in the future!

July 03, 2018

Dealership Rating
Employee Rating

Kind and efficient I had to give the highest rating because the service center is always friendly and efficient in getting me in and out while servicing my vehicle’s nee More

by Garri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2018

BMW of Toledo responded

Thank you for sharing your BMW of Toledo service experience with us! We truly appreciate your patronage and look forward to serving you again in the future!

April 18, 2018

Dealership Rating
Employee Rating

X5 maintenance BMW Valet pick up went very smooth. BMW made recommendations for what work needs to get done. The entire service was exceptional and very satisfacto More

by 007
Recommend Dealer
Yes
Apr 18, 2018

BMW of Toledo responded

Thank you so much for sharing your BMW of Toledo service experience and recommending our dealership! We truly value you as our customer and look forward to serving you again in the future!

December 14, 2017

Dealership Rating
Employee Rating

Tire repair replace John was very helpful with setup and all questions asked. Good experience for me. Price was average but rebate was a bonus. Keep up good work. More

by Dano1821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Messinger

Dec 18, 2017

BMW of Toledo responded

That's great! We appreciate you taking the time to share your review with us and letting us know your experience! If there is anything more we can do to serve you, please let us know!

December 05, 2017

Dealership Rating
Employee Rating

Had to get recall repair Fixed the recall and completed all other maintenance. No issues! John was quick to get me in and get the courtesy car ready. Check out was a breeze! M More

by Betty Roesler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace

Dec 06, 2017

BMW of Toledo responded

Hi Betty! Thank you for sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 01, 2017

Dealership Rating
Employee Rating

Complete Satisfaction Went in for a complete car inspection everything was handled promptly and correct. First time at the dealer everyone was helpful and respectful. John More

by bscott1196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2017

BMW of Toledo responded

Thank you for sharing your service experience with us! We appreciate knowing that John was helpful and look forward to serving you again in the future!

November 29, 2017

Dealership Rating
Employee Rating

Great Technical Service I had a running problem with my 335d. The Service Management was able to get BMW to cover the issues under the BMW extended warranty. More

by JWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace , Dave Emerine, I do not know the name of the tech or techs that worked on my 335d, but they did a good job!

Nov 30, 2017

BMW of Toledo responded

Thank you for sharing your service experience with us! We appreciate your business and the opportunity to serve you!

October 28, 2016

Dealership Rating
Employee Rating

Yark BMW I have beeen buying BMW''s at Yark since 1999. My first BMW was a Z3. Since then I have bought 4 -Z4s. Paul Lunde was the Sales Associate who sold me More

by Jan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace, Teresa Trombley , Dave Emerine, Sandy Guyton, Paul Lunde, DJ Yark

Nov 01, 2016

BMW of Toledo responded

Thank you for this amazing recommendation and for your patronage with Yark BMW. We value your relationship with our team and your business with our dealership. We will always be here to serve you!

...
22

Dealership Inventory (197 Vehicles)

new 2026 BMW X1 car, priced at $49,845
2026 BMW X1
new
Alpine White exterior
Automatic
All-wheel Drive
used 2021 Buick Envision car, priced at $17,999
2021 Buick Envision
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 BMW M5 car, priced at $132,110
2026 BMW M5
new
Alpine White exterior
Automatic
All-wheel Drive
used 2023 BMW X7 car, priced at $60,499
2023 BMW X7
used
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $58,775
2026 BMW X3
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
used 2017 Lincoln Navigator car, priced at $13,373
2017 Lincoln Navigator
used
BLACK VELVET METALLIC exterior
Automatic
Four-wheel Drive