It was a little scary when the service technician said
the he was getting "death codes" in my amp, radio, and tire monitoring system. It looked like replacing those and possibly the camera might cost $3,
the he was getting "death codes" in my amp, radio, and tire monitoring system. It looked like replacing those and possibly the camera might cost $3,500 without any guarantee the "ghosts in my electronic system" would be fixed.
I took John and Rob's advice: we replaced the amp, which fixed one set of my issues, but I was not in a position to replace anything else at that moment in time. About 1.5 weeks later without doing anything, my CarPlay miraculously returned and MyChevrolet app began working and updating again. I'm glad I took JJ's advice, and I trust him and the Gates service team implicitly.
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by willturbow
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rob
Even though I couldn't do what I wanted, John was really
good, I'd work with hin in the future. The staff in general is great
good, I'd work with hin in the future. The staff in general is great
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by leonardo.rondon756
Verified Customer
Verified Customer
Other Employees Tagged:
John Janiak
Keep JJ at all costs!
Great guy and customer service. He’s a great asset to an already good team.
Great guy and customer service. He’s a great asset to an already good team.
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by KCHENDE
Verified Customer
Verified Customer
Service Price Transparency
Great work.
In time. Responsible for for protecting vehicle. Great communication. Great price. Completed work at a timely Manor.
In time. Responsible for for protecting vehicle. Great communication. Great price. Completed work at a timely Manor.
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by mtb1burks*
Verified Customer
Verified Customer
Service Price Transparency
The staff is always professional, courteous, and
accommodating. I never take my vehicle anywhere else. Thanks guys, great service!
accommodating. I never take my vehicle anywhere else. Thanks guys, great service!
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by Dsconiers1
Verified Customer
Verified Customer
Service Price Transparency
Everyone was very professional and showed genuine concern
about the welfare of the customer and the car.
about the welfare of the customer and the car.
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by catherine_gropp
Verified Customer
Verified Customer
Other Employees Tagged:
John Janiak
John was awesome!
He made sure I was taking care of during my vehicle being serviced!
He made sure I was taking care of during my vehicle being serviced!
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by KINGG908
Verified Customer
Verified Customer
Service Price Transparency
Every time I came with the problem and got it fixed I
left with a new problem within 48 hours. That was always my fault.
left with a new problem within 48 hours. That was always my fault.
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by DAFANYLOVE81
Service Price Transparency
Made sure I was taken care of throughout my cars stay.
And John always made sure I knew what was going on
And John always made sure I knew what was going on
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by jatrethewey68
Verified Customer
Verified Customer
Other Employees Tagged:
John Janiak
John is a top notch and a true professional in the
customer service department. I’ve recommended several friends to go see John for there car repairs
customer service department. I’ve recommended several friends to go see John for there car repairs
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by Snowman
Verified Customer
Verified Customer
Service Price Transparency