John Kan | Page 12

They finished my car quick and the advisors were all very friendly . Would definitely come back friendly . Would definitely come back More

by tito.acevedo08 Verified Customer Verified Customer

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I love this dealership, because the staff seem warm and professional. They always take care of my vehicles and make sure I'm taken care of aswell. professional. They always take care of my vehicles and make sure I'm taken care of aswell. More

by Tom G. Verified Customer Verified Customer

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staff are so helpful & very courteous. I highly recommend Toyota of Alhambra. clean restrooms. friendly environment I highly recommend Toyota of Alhambra. clean restrooms. friendly environment More

by OMPONGESTACIO Verified Customer Verified Customer

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Isaac sounded Highly professional! His dealing with the customer was satisfactory! Wondries sounded a good place! His dealing with the customer was satisfactory! Wondries sounded a good place! More

by MANUEL_SUYDARAM Verified Customer Verified Customer

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My first experience with Wondries Toyota service department was so professional, knowledgeable, friendly, and kept me updated on my defective 2024 Prius Prime vehicle.. Apparently, my engine broke department was so professional, knowledgeable, friendly, and kept me updated on my defective 2024 Prius Prime vehicle.. Apparently, my engine broke in half which is unheard of. This is the 1st time I’ve purchased a LEMON car from Toyota. Nelson (service agent) is so helpful, understanding, caring and making sure everything goes smoothly. He knows what I'm going through is very stressful and having to wait over 30 days for the engine to arrive doesn’t make things better. He took good care of me and I’m very impressed with him. I have nothing but good things to say about Nelson. He's the guy to go too. As for the management, I give them my utmost respect because they put the customer first. I have a friend that mentioned John Kan to me before I even went to the dealership. She told me how great of a manager he is. I totally agree with what my friend said about him. At the beginning, I didn’t have the opportunity to meet John in person. I did talk to him over the phone and he made sure I’m taken care of. There were 2 things that warranty didn’t cover but he went out of his way just to make it happen. If it wasn't because of John nothing is possible. This is excellent customer service just like Nordstrom. I’m so glad I finally had a chance to meet John and thank him in person. This is a go to dealership for service work or making a purchase. They provide excellent customer service and make sure everyone that leaves there is happy with their service. You won't get this kind of service from any other dealership like them. More

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This dealership is the best. They always have the customer in mind, and perform all needed maintenance amazingly. They always have the customer in mind, and perform all needed maintenance amazingly. More

by MLIU322 Verified Customer Verified Customer

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Very clean. Very respectful. Very attentive. Communication was excellent. Customer service really made the difference. Very respectful. Very attentive. Communication was excellent. Customer service really made the difference. More

by JORGEALVAR88 Verified Customer Verified Customer

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The wait for car to finish service is too long. Maybe improve mechanical service waiting time Maybe improve mechanical service waiting time More

by MARRYLIU168 Verified Customer Verified Customer

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I like Wondries Toyota Dealership because of the friendly customer service. The wait time has also been excellent customer service. The wait time has also been excellent More

by Norma C. Verified Customer Verified Customer

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Kanika was fast and efficient. She kept me updated throughout the whole process. It was a simple and hassle free transaction for warranty replacement of my battery. Would definitel She kept me updated throughout the whole process. It was a simple and hassle free transaction for warranty replacement of my battery. Would definitely recommend Kanika and Wondries Toyota. More

by Diana Jimenez Verified Customer Verified Customer

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