473 Reviews
Write a Review473 Reviews of John Kan
August 10, 2019
New Building and same Outstanding Service Finally got the opportunity to take my Toyota Camry to service my A/C and visit the brand new building. Everything was absolutely clean and very spac Finally got the opportunity to take my Toyota Camry to service my A/C and visit the brand new building. Everything was absolutely clean and very spacious. The service section is now indoors and the service advisors and customers can be comfortable and no longer outdoors like the previous location. No longer if the weather is cold, hot or raining because it is always a balmy 70 degrees inside. There are lots of space for seating and big screen televisions to occupy your time while you wait for your car to be serviced. Plenty of hot coffee and a water dispenser. My only complaint here is there is no other variety such as hot chocolate, espresso, latte, etc. just like the old machine. I suggest bringing it over? Anyways the place is lovely and most important is the same outstanding service I always receive. That part has not changed but with the added enhancements of the new building, employees wearing new colorful uniforms the experience has greatly increased. Toyota is the best! More
August 03, 2019
Nice experience Beautiful new facility. John kan Is always professional And friendly. If all service reps acted like John this would ba a five star facility as far Beautiful new facility. John kan Is always professional And friendly. If all service reps acted like John this would ba a five star facility as far as service goes. More
August 03, 2019
Very honest Dealership in Alhambra I always ask for Mr. John Kan who can recommend to me what is really needed for my RAV-4 and keeping in mind my budget at the time, and the vehicle is I always ask for Mr. John Kan who can recommend to me what is really needed for my RAV-4 and keeping in mind my budget at the time, and the vehicle is always delivered on time, no delays. With respect to the new building that WONDERIES TOYOTA built the Cashier's area is very small, I felt crowed while trying to get my credit card out of my purse. Who ever designed the counter space at the Pay-Out Area Cashier must have been asleep. from ANGIE GOMEZ - ALHAMBRA CALIFORNIA FRIDAY AUGUST 02, 2019 More
July 25, 2019
Not as nice as others Did a walk in for service with Oskar. Mentioned service and to check my rear tire for pressure issues. I was told it would take 2 hours and would re Did a walk in for service with Oskar. Mentioned service and to check my rear tire for pressure issues. I was told it would take 2 hours and would receive a phone call when it was ready. I waited in the showroom which had spotty WiFi connection and the water was out of stock on a very hot day. I never received a phone call and after 2.5 hours I went up to the desk and found out it was already serviced and they recommend more items such as air filter change. I waited another 30 min and got a call this time(I specifically requested it). They never mentioned anything about the tire issue I asked for. At this point i was too tired and went home. Toyota of Orange gave me far better service and was far more organized. Probably will not visit this dealership again. More
Other Employees Tagged: Oskar
June 20, 2019
Only Wondries Toyota I used to live in Alhambra now Chatsworth, no matter how far, Wondries is where I take my FJ! Good, honest,& trusted are the things that are important I used to live in Alhambra now Chatsworth, no matter how far, Wondries is where I take my FJ! Good, honest,& trusted are the things that are important to me, and Wondries meets all my expectations and more. There is never an up sale or feeling like the run around. The customer service is exceptional as dealership service goes. Everyone is more than nice, they are helpful, knowledgeable and accommodating. Truly the old fashioned service with a smile. No rip off pricing either, but fair for the service repairs you need. I even drive from the valley to Alhambra in traffic for my scheduled oil changes, because I'm a customer for good and my FJ has been well maintained with them, I don't trust anyone else. I highly recommend Wondries card dealers and services. More
Other Employees Tagged: Kanika Khiev, Di Wu , Jose Hernandez, David Jackson
June 10, 2019
Maintenance Excellent service! John is always very friendly, helpful and try his best to take care if I have any issues in regard to my RAV4 , Excellent service! John is always very friendly, helpful and try his best to take care if I have any issues in regard to my RAV4 , More
May 25, 2019
Services The facility is conveniently located and the services are excellent. The waiting area is roomy and comfortable, it is also very clean and organized. I The facility is conveniently located and the services are excellent. The waiting area is roomy and comfortable, it is also very clean and organized. It’s a first class facility. More
May 17, 2019
Great!!! Di We and John Kan are Excellent Service Managers. I always feel I'm in good hands. I will definitely continue with their service dep. Di We and John Kan are Excellent Service Managers. I always feel I'm in good hands. I will definitely continue with their service dep. More
Other Employees Tagged: Di Wu
April 13, 2019
Great personal honest service John in the service department is really a nice honest guy. He treats you like family and is honest on telling you what needs to be done. John in the service department is really a nice honest guy. He treats you like family and is honest on telling you what needs to be done. More
April 11, 2019
Excellent experience Took my car in for service, I had appointment with Mr. John Kan. Speedy in an out, car was ready as promise, car was washed and cleaned when picked Took my car in for service, I had appointment with Mr. John Kan. Speedy in an out, car was ready as promise, car was washed and cleaned when picked up. Exceptional service! More
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