John Kastak | Page 2

John and Mike the sales manager were great to work with. They were helpful, knowledgeable and wanted to make a deal. John was my main contact and did an excellent job. They were helpful, knowledgeable and wanted to make a deal. John was my main contact and did an excellent job. More

by shanarogersd Verified Customer Verified Customer

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Great staff. Easy to work with. Didn’t try to sell me anything I didn’t want. Easy to work with. Didn’t try to sell me anything I didn’t want. More

by thetimothyb Verified Customer Verified Customer

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John in Sales was fantastic—patient, knowledgeable, and incredibly helpful despite the chaos of the day. He made the car-buying experience much smoother, and we truly appreciated his support. Thank you, Jo incredibly helpful despite the chaos of the day. He made the car-buying experience much smoother, and we truly appreciated his support. Thank you, John! The biggest issue we encountered was the wait time between agreeing on a price and meeting with the finance associate. We weren’t informed that there would be such a long delay, and at one point we were told we were “next,” only to wait over an hour more—followed by another hour in Finance. In total, we were at the dealership from around 12:30 PM to 7:30 PM—seven hours! We understand it was a hectic day with the federal tax credit deadline approaching, but clearer communication about the wait would have made a big difference. Additionally, the temporary trailer setup made for a less-than-pleasant environment during the long wait. Regarding Finance: Brian was helpful and courteous, but the process felt unbalanced. He spent a lot of time explaining optional add-ons, and then rushed through the actual contract—the most important part, in my opinion. I had to stop him several times to ask questions, which he did answer, but the pacing felt off. Due to the busyness of the day, we didn’t get a chance to discuss our trade-in, though we were interested in selling our car. All that said, I’m happy with my new EV6—thank you! More

by Beth Verified Customer Verified Customer

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Under construction. Still worked well. Not pushy. Did not experience the other departments yet, but quite efficient. Still worked well. Not pushy. Did not experience the other departments yet, but quite efficient. More

by sinnysw Verified Customer Verified Customer

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Sales department was professional, courteous and responsive to questions and needs. Will visit again when the lease is up. responsive to questions and needs. Will visit again when the lease is up. More

by hard.park8728 Verified Customer Verified Customer

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There was wat too much switching between staff which prolonged the wait. Each step felt like another sales pitch. John was good to work with. prolonged the wait. Each step felt like another sales pitch. John was good to work with. More

by dlegrand0 Verified Customer Verified Customer

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I can not say enough good things about Emich Kia. It's so worth stopping in. It's so worth stopping in. More

by craiglenon Verified Customer Verified Customer

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My fourth vehicle purchased or leased from Emich VW or KIA. That says it all! KIA. That says it all! More

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Great service and helped us find the right Kia for our needs! Tiffany and John were wonderful! needs! Tiffany and John were wonderful! More

by jzbronner Verified Customer Verified Customer

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