John Krajnovich | Page 8

Saleman listened to me When entering the dealership, Clint came over and introduced himself and was extremely pleasant. He showed us around then asked about what kind of car When entering the dealership, Clint came over and introduced himself and was extremely pleasant. He showed us around then asked about what kind of car we were looking for. Clint listened to our needs, located a car in your inventory, came back to us and said he would have to go over to the other lot to get it. It didn't take long and Clint returned with the exact car we were looking for, a 2019 Explorer with all of features we requested. Since we were short on time, Clint brought in John to see if we would be interested in talking the car overnight to test. We appreciated the offer but needed to leave to get our daughter from work. We returned 5 days later and Clint had the car ready for us to look at again. We then made the decision to purchase the 2019 Explorer and Clint make the purchase experience easy. When we get ready to replace our 2008 Lincoln MKX, we will definitely start the search at Fair Oaks Ford in Naperville. More

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Lincoln MKZ Purchase Serafin, Bajes, Jim and Adam in sales were great to work with. Also Joe in service did a good job supporting us. Everyone was very friendly, knowledg Serafin, Bajes, Jim and Adam in sales were great to work with. Also Joe in service did a good job supporting us. Everyone was very friendly, knowledgeable and accommodating. And, I love the car! Fair Oaks has become my dealership of preference. More

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Great place to do business with! I came in looking to see if a lease, new purchase, or used purchase was best for me. They let me test drive multiple vehicles until I found what I wan I came in looking to see if a lease, new purchase, or used purchase was best for me. They let me test drive multiple vehicles until I found what I wanted with a payment that I wanted. Very friendly and patient. More

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Satisfied Customer Again I went with my friend to buy a car , the only dealership and Salesperson I work with is Fair Oaks Ford and Lincoln and Pam Hammersmith . I have been I went with my friend to buy a car , the only dealership and Salesperson I work with is Fair Oaks Ford and Lincoln and Pam Hammersmith . I have been buying cars now from Pam for 9 years. Pam’s personality, knowledge and great customer service is the reason why I keep bringing people to her . Needless to say my friend bought a car and is differently going to send people to see Pam . Thanks to John Krajnovich for always giving the best price ! More

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My new and First Lincoln! Yes Geo and John both were very helpful , courteous , and knowledgeable about the Lincoln and made it easy to purchase it through them. Our son has Yes Geo and John both were very helpful , courteous , and knowledgeable about the Lincoln and made it easy to purchase it through them. Our son has purchased from them in the past and has said they like the dealership and have had great service buying and are very pleased with the service department and. they’re also planning to buy another explorer soon. More

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Mkc Purchase Impressed with the knowledge, patience, and willingness to listen of Serafin Castelan. Also, impressed with the friendless of the entire staff. I hav Impressed with the knowledge, patience, and willingness to listen of Serafin Castelan. Also, impressed with the friendless of the entire staff. I have had my previous Lincoln’s serviced here but this was my first experience with a new car purchase. More

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Excellent buying process! Though i didn't need to replace my 2013 Ford Focus, For had an excellent rebate and along with my trade in Fair Oaks Ford presented me with an excelle Though i didn't need to replace my 2013 Ford Focus, For had an excellent rebate and along with my trade in Fair Oaks Ford presented me with an excellent price on a 2018 Ford Focus. Serafin Castelan did two different test drives and went to bat for me on the new car pricing. This is my second car from Fair Oaks Ford. I look forward to future car purchases as well. In addition, the service department is outstanding. They strive for 110% customer satisfaction and follow up when as the customer you are not satisfied. More

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Great personal service. I have worked with this dealer in the past and will continue to do so. Great personal service and always available to answer questions and make servic I have worked with this dealer in the past and will continue to do so. Great personal service and always available to answer questions and make service and buying a pleasure. More

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great experience mr john sales manager is very professnal personellity in service and same with his sales team . very great experience never seen before in any car mr john sales manager is very professnal personellity in service and same with his sales team . very great experience never seen before in any car More

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New Lincoln MKC Thank you for Gio and John for finding us a MKC that matched our preferred specification from another dealership. It took a few days to arrive and few Thank you for Gio and John for finding us a MKC that matched our preferred specification from another dealership. It took a few days to arrive and few calls to chase, but everything went well after all. All the car functions were clearly explained by Gio and the handover was really good. We only wish the paperwork part of the deal wouldn’t always take so long... More

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