John Kravchak | Page 2

Exceptional! From my saleswoman to the rest of the staff!! I recently bought a "new to me" 2015 Nissan Sentra from this establishment. Not only is the show room beautiful and spotless, our saleswoman Suzanne R I recently bought a "new to me" 2015 Nissan Sentra from this establishment. Not only is the show room beautiful and spotless, our saleswoman Suzanne Reynolds was so up front, honest and very accommodating. We went on the last day of the month which was busy for them already and wasn't there very long at all! Suzanne Reynolds has a great relationship with the other employees and they work very well together. It was a pleasure working with her and the rest of the staff! When it's time for another car she is who I will be going back to for sure!! Thank you!! More

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Bad service department I had a terrible service experience today. The service people are not friendly at all. No one acknowledged me when I pulled up, not even when I went t I had a terrible service experience today. The service people are not friendly at all. No one acknowledged me when I pulled up, not even when I went to the table to give my key in. One of the employees William, made a face when I said I was waiting for it since I didn't have a ride. If I'm not worried about having to wait for the car, they shouldn't be or they should offer a loaner car. Looks like I'll have to find another place to take my car for service since this is not the first time I've had issues with them. I just got the car 4 months ago and don't want to continue to be treated poorly after spending my money there. More

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Professional Smooth no gimmicks easy to deal with Lease terms very favorable Quickly and efficiently moved me through the sales process Will be back Love t Smooth no gimmicks easy to deal with Lease terms very favorable Quickly and efficiently moved me through the sales process Will be back Love the staff Service is excellent too More

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Outstanding Customer Service! I recently purchased a 2013 Altima from Pine Belt Nissan. Unfortunately about 3 weeks in the car started having an alternator issue, and wouldn't you I recently purchased a 2013 Altima from Pine Belt Nissan. Unfortunately about 3 weeks in the car started having an alternator issue, and wouldn't you know it, it wasn't "technically" covered under warranty. After several phone calls with the dealership I had the pleasure of speaking to John, the service manager. I must say it is hard in today's world to find someone who will really listen to your issues and try to do something about it. John Kravchak is one of those good people. He went far above and beyond to resolve the issue for me, including talking to the sales manager and corporate. The entire time he was incredibly professional, courteous and understanding. I can honestly say I feel very comfortable having my car serviced at Pine Belt Nissan. Thank you again John!!!! More

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Oil change Was in for a regular oil change. They also did a multi point inspection and a car wash and vacuum all for no charge!! Was very happy with my experienc Was in for a regular oil change. They also did a multi point inspection and a car wash and vacuum all for no charge!! Was very happy with my experience. The staff was all very helpful, friendly and knowledgeable More

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Friendly Atmosphere Service center was very helpful and explained each thing I needed thoroughly without me having to ask too many questions. Keep up the good work! Service center was very helpful and explained each thing I needed thoroughly without me having to ask too many questions. Keep up the good work! More

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Purchase your vehicle at pine belt Nissan. This is the second vehicle I have purchased at pine belt Nissan, both from sales associate Franz Crane. If you want to avoid all the hassles and stres This is the second vehicle I have purchased at pine belt Nissan, both from sales associate Franz Crane. If you want to avoid all the hassles and stress of purchasing a vehicle go see Franz, he makes purchasing a vehicle, whether new or used a totally pleasant experience. And by the way I live in lafayette sussex county Nj. Which is more than an hour away from pine belt Nissan in Keyport, that's how much I trust Franz. I would also like to mention John the manager in service He does a great job in helping you the customer. I also would like to mention Mark Soriano manager in finance for making our purchase affordable. if your in the market for a new or used vehicle, go see Franz, you won't be disappointed. Respectfully William T. Lafayette nj More

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Replacing the Convertable top I had some complications from the process of replacing my warrantied convertible top injury on my 370 Z. John, ( with assistance from Greg), was able I had some complications from the process of replacing my warrantied convertible top injury on my 370 Z. John, ( with assistance from Greg), was able to Kept me in the loop through the various stages of the replacement He Asked for the engineers from Nissan to also be consulted, as there was a problem also with the rear defroster wires. The finished product looks and works great. I know John went over and above what most service men would have done Thank you Dave Dornfeld DO More

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Very happy! John the service manager has been handling all the repairs needed for my 2007 Saab truck. He's been especially helpful with helping me find parts, whi John the service manager has been handling all the repairs needed for my 2007 Saab truck. He's been especially helpful with helping me find parts, which are somewhat hard to find for Saabs. He's vey professional and truly an asset to their company. It's been a pleasure working with him and I plan to always bring my truck in there for anything it should need. Thank you again! More

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From start to finish, my wife and I had a pleasant experience at Pine belt. Our experienced sales representative was able to answer all of our questions and made the purchasing process of our 2014 Alt experience at Pine belt. Our experienced sales representative was able to answer all of our questions and made the purchasing process of our 2014 Altima as simple as possible. More

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