John Lain | Page 2

Slow long process. Too much paperwork. Staff were polite, helpful and attentive. I do like my car. Too much paperwork. Staff were polite, helpful and attentive. I do like my car. More

by BOLICKLYNN Verified Customer Verified Customer

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Thank you Jerry Hunt for getting me out of expensive rentals 😃 Turo, Lyft was breaking me. rentals 😃 Turo, Lyft was breaking me. More

by NACEYTNT2017 Verified Customer Verified Customer

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I purchased a 2021 Mercedes CLA 250. Two weeks after purchase, I was in another dealership having the brakes repaired because of noise caused by the car having the wrong brakes. I spent Two weeks after purchase, I was in another dealership having the brakes repaired because of noise caused by the car having the wrong brakes. I spent two days calling back and forth between the two dealerships to get the issue resolved. I was asked to bring the car back to the dealership, now having to take off of work and add additional mileage to my newly purchased car to ensure there are no issues going forward. Not a great first month of having a new vehicle. More

by NAKETRASPEARS Verified Customer Verified Customer

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We actually had Jordan Jones as our salesman but Jimmy was awesome over the phone! Mike G. was great and very amazing with my granddaughters and just happens to be family to my great granddaughter. Everyo was awesome over the phone! Mike G. was great and very amazing with my granddaughters and just happens to be family to my great granddaughter. Everyone was very accommodating and kind. We really appreciate everything that was done for us even working with my daughter and myself when we had to push back the appointment time. Jordan was great. Very professional, friendly and so calm when my granddaughters questioned him or tried to show him their games. We truly are blessed with everything that was done for us! More

by BNALLMAN2020 Verified Customer Verified Customer

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Great buying experience. Love the car. There was a little too much pressure on the service contact, but not a deal breaker. Overall a very good experience. Love the car. There was a little too much pressure on the service contact, but not a deal breaker. Overall a very good experience. More

by STEVEN.LOVE31 Verified Customer Verified Customer

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I had a great experience working with Will and the entire team. From start to finish, they were helpful, informative, and patient throughout the process. Will took the time to answer all of my questions, exp team. From start to finish, they were helpful, informative, and patient throughout the process. Will took the time to answer all of my questions, explain everything clearly, and made sure I felt comfortable with my decision. I never felt pressured, and everyone was understanding and professional every step of the way. Buying a vehicle can sometimes be stressful, but they made the experience smooth and enjoyable. I truly appreciate their honesty, transparency, and excellent customer service. If you’re looking for a dealership that genuinely cares about its customers, I highly recommend asking for Will. Thank you for making my car-buying experience such a positive one! More

by TYRONDA BROWN Verified Customer Verified Customer

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Spent over $40,000. 00 on a car. You should have put more than $10 in gas in the tank. Other dealers would have filled it up at least, especially since I had to drive 1 1 00 on a car. You should have put more than $10 in gas in the tank. Other dealers would have filled it up at least, especially since I had to drive 1 1:2 hours away. And paying cash I don’t want to be hounded for xtras like extended warranty and ceramic coating. More

by FLINTOY99 Verified Customer Verified Customer

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The dealership is inviting and very clean. The personnel are polite and respectful. I had minimal dealings with the sales manager but the sales representative was knowledgeable The personnel are polite and respectful. I had minimal dealings with the sales manager but the sales representative was knowledgeable More

by GR8LABRATT Verified Customer Verified Customer

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Very easy to work with. Everyone was kind and friendly and easy to work with Everyone was kind and friendly and easy to work with More

by SUPERRYANO Verified Customer Verified Customer

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Nice cars and the people were very nice clean bathrooms and had nice snacks in vending machine and had nice snacks in vending machine More

by KAREEMLISA0513 Verified Customer Verified Customer

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