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John Lawler
John Lawler at Toyota of Scranton

John Lawler

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4 Reviews
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4 Reviews

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4 Reviews of John Lawler

November 29, 2025

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Employee Rating

I would’ve scored higher however there is a lack of follow through. My address was off by one digit and was told someone from Accounting would reach out to get corrected and this still hasn’t happened More

by JACKIEMARIEVT
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard LaRussa, Scott Higgins , Hannah Schork

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Nov 29, 2025

Toyota of Scranton responded

JACKIEMARIEVT, Thank you for sharing this feedback with us. I’m glad to hear most of your experience was positive, but I’m truly sorry for the frustration caused by the delay in correcting your address. That follow-through should not have been missed, and I understand your concern about your registration card. I’d like to help get this resolved right away. If you could please reach out with your correct address or contact information, I will personally make sure our team updates it and confirms the status of your registration. Thank you again for bringing this to our attention — we appreciate the opportunity to make it right. Warm regards, ~MJ Preno Vice President of Guest Experience Toyota of Scranton

November 14, 2025

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The car buying exspirence was made so easy and enjoyable definitely would use again and refer More

by ACLARK25
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicki Natiello

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Nov 14, 2025

Toyota of Scranton responded

ACLARK25, Thank you for sharing this! We're so glad to hear your car-buying experience was easy and enjoyable. It means a lot that you would choose us again and feel confident referring others. We appreciate you and look forward to helping you in the future! Warm regards, ~The Toyota of Scranton Sales Team

October 24, 2025

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I did not deal with Kevin. He was not my salesperson. I have already completed this survey concerning my salesperson, Max. More

by LYNN.SPARACINO
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Maxx Broden

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Oct 24, 2025

Toyota of Scranton responded

LYNN.SPARACINO, Thank you for letting us know and for taking the time to complete the survey for Max. We appreciate your feedback and will be sure to update our records accordingly. Thank you again for your time and for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

October 22, 2025

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came in just to get a price but Brian and John were very easy to deal with and i believe i got a good offer that was fair. More

by ANDYH36267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess

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Oct 24, 2025

Toyota of Scranton responded

ANDYH36267, We’re so glad to hear that, and appreciate you sharing your experience! Brian and John will be happy to know they made things easy and straightforward for you. Thank you for giving us the opportunity — we’re thrilled you felt the offer was fair! Warm regards, The Sales Team Toyota of Scranton

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