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Toyota of Scranton

4.3

733 Lifetime Reviews

3400 North Main Ave , Scranton, Pennsylvania 18508
Call (570) 489-7584

Top Reviewed Employees

Bonnie Weber, Service Professional, Toyota of Scranton

Bonnie Weber

Service Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brenda Willis, Lead Assistant Service Manager, Toyota of Scranton

Brenda Willis

Lead Assistant Service Manager
4.4
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alyssa  Esteras, Toyota Care Care Professional, Toyota of Scranton

Alyssa Esteras

Toyota Care Care Professional
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Amanda Tucker, Business Development Professional, Toyota of Scranton

Amanda Tucker

Business Development Professional
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 17, 2017

"Problem with Emails"

- Rich

I received an email today (10/17) with 2 coupons for a parts and labor discount and alignment check. You CANNOT print these coupons, and this is the 2nd time in 2 weeks that this has happened. What is the point of sending them if you CANNOT print them??? Thanks, Rich Walton (rdwalton@ptd.net).

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Employees Worked With

October 05, 2017

"No warranty integrity "

- Bruce

Took 2015 RAV in for service. 21k miles. Brakes were a little soft. Was told rotors can be cut under warranty but $95 charge for taking off brakes. REALLY? You can’t turn the rotors without taking off the brakes. If timing belt went would they charge to remove radiator, hoses? It was only $100, but walked out. Would rather have all work done somewhere else than submit to this sad attempt to generate service revenue. Would never buy again or recommend to anyone, if you can’t privide service with integrity.

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Employees Worked With

Don’t know service members name

September 26, 2017

"Did not check valve stems on my rims when changing out rims"

- Countryannie58

Dept. Did not check new rims for sensors and is now creating a problem for me. This should have been done as part of changing rims. Im not a mechanic. They told me they'll do it foranothet $200. Im angry.

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Employees Worked With

Photos & Amenities

  • Dunkin Donuts in the dealership showroom
  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
Toyota of Scranton, Scranton, PA, 18508