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Toyota of Scranton

Overview Employees Reviews (733)

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Toyota of Scranton

4.3

733 Lifetime Reviews

3400 North Main Ave , Scranton, Pennsylvania 18508 Directions

Sales: (570) 489-7584

Service: (570) 489-2031

Parts: (570) 489-8018

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Good

84% Recommended

4.3

733 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Welcome to Toyota of Scranton, a renowned car dealership in Lackawanna County, PA. With our selection of Toyota vehicles, knowledgeable staff and commitment to the community, it's no wonder we're one of the top Toyota dealerships in the Keystone State. If you're interesting in buying or leasing a new car or servicing your current Toyota, come to our Toyota dealership in Scranton, PA! Toyota of Scranton opened in 2007 and has been based in our state-of-the-art facility since 2008. We're known for our massive inventory of vehicles, so don't worry about finding one that satisfies all your wants and needs. If you're looking for a model fresh off the showroom floor, explore our new Toyota inventory, which includes popular models such as the stylish Toyota Camry and the spacious RAV4. Those who are working with a tighter budget may be more interested in our used-Toyota inventory. From gently used cars under $10,000 to Certified Pre-Owned Toyota vehicles, we'll help you find the right car at the right price. In fact, Toyota of Scranton is the No. 1 certified pre-owned Toyota dealership in Pennsylvania. We even offer auto loans for our CPO vehicles! Toyota of Scranton is proud to be a community-driven dealership. We launched a community website that highlights local activities, regularly participate in local events and are active members of Coaches Versus Cancer. We recently donated vehicles and bicycles to the Scranton Police and Fire Departments, in addition to offering a law-enforcement discount. Toyota of Scranton has also won the President's Award several years in a row. Our dealership is conveniently located at 3400 North Main Avenue in Scranton, PA, right off of Interstate 81. That makes us easily accessible from nearby towns such as Wiles-Barre, Clarks Summit and Carbondale. If you're in Lackawanna County and are looking for a new car, come to Toyota of Scranton today!

Top Reviewed Employees

Bonnie Weber

Service Professional

5.0

View 34 Reviews

Brenda Willis

Lead Assistant Service Manager

4.4

View 43 Reviews

Alyssa Esteras

Toyota Care Care Professional

not yet
rated

View 2 Reviews

Amanda Tucker

Business Development Professional

not yet
rated

View 105 Reviews

More Employees More Employees

Latest Reviews

October 17, 2017

"Problem with Emails"

- Rich

I received an email today (10/17) with 2 coupons for a parts and labor discount and alignment check. You CANNOT print these coupons, and this is the 2nd time in 2 weeks that this has happened. What is the point of sending them if you CANNOT print them??? Thanks, Rich Walton (rdwalton@ptd.net).

Employees Worked With

Alyssa Esteras

October 05, 2017

"No warranty integrity "

- Bruce

Took 2015 RAV in for service. 21k miles. Brakes were a little soft. Was told rotors can be cut under warranty but $95 charge for taking off brakes. REALLY? You can’t turn the rotors without taking off the brakes. If timing belt went would they charge to remove radiator, hoses? It was only $100, but walked out. Would rather have all work done somewhere else than submit to this sad attempt to generate service revenue. Would never buy again or recommend to anyone, if you can’t privide service with integrity.

Employees Worked With

Don’t know service members name

September 26, 2017

"Did not check valve stems on my rims when changing out rims"

- Countryannie58

Dept. Did not check new rims for sensors and is now creating a problem for me. This should have been done as part of changing rims. Im not a mechanic. They told me they'll do it foranothet $200. Im angry.

Employees Worked With

Brenda Willis

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Photos & Amenities

Dunkin Donuts in the dealership showroom
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free WiFi
Instant Financing
Authorized Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television

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