I am not a fan of surveys but I comple ed it because Alyssa is always great to work with. I have dealt with her every time I have come for service.
"Purchase new vehicle"
Toyota of Scranton was recommended to me by a family member. My experience was A+.
Mr Wagner very professional and went above and beyond to explain and show me everything I needed to know about my purchase of Rav 4 Limited. He even brought me back to service to show me the ropes.
I would recommend Toyota of Scranton.
The only downfall of purchase was wait time from agreeing the purchase at 11:30am., To signing after 2pm.
I did consider leaving.
Thank you Mr. Wagner, you did a great job.
"Fast, friendly service"
- h davis
Professional and friendly experience from start to finish. Taken in immediately at drop off, walked to service center counter. Was made aware of a newly released recall. Had my maintenance, oil change, tire rotation, and state inspection completed in a timely manner AND the recall item was addressed and fixed! I'm now good for another 5k miles!!