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John Luvera

Overview Reviews (219)

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John Luvera

John Luvera | Page 13

Sales Manager

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

I have been in the car business since 2000. I grew up in Catskill and have always wanted to help the community.

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4.9

219 Reviews

I have been in the car business since 2000. I grew up in Catskill and have always wanted to help the community.

Overview Reviews (219)

Dealership Experience

7 yrs, 11 mos

Industry Experience

26 yrs, 5 mos

4.9

219 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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219 Reviews of John Luvera

March 26, 2023

Dealership Rating

Employee Rating

Very happy with my 2022 colorado so far it fits me and my needs very well. needs very well. More

by MIKEWPUSHMAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Dabrowski, Mark Brandow , every one was very nice and friendly!

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Mar 27, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2023

Dealership Rating

Employee Rating

As always another very pleasant experience with Sawyer. My vehicle was taken right in and out within an hour as promised. My vehicle was taken right in and out within an hour as promised. More

by MBOWMAN06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Capasse, David Adsit , Brianna Caron

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Mar 10, 2023 -

Sawyer Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 19, 2023

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Another great buying experience from the sawyer family and staff. they found us the perfect cruze and staff. they found us the perfect cruze More

by JRCOTICH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Tim Dabrowski, Mark Brandow, Mike Riordon

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Feb 19, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new Cruze!

February 13, 2023

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Employee Rating

This is the best dealership I have ever dealt with from sales to finance to service what an awesome team Sawyer has! Couldn't ask for better sales to finance to service what an awesome team Sawyer has! Couldn't ask for better More

by margaretdayton760

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow , Fred Hayes, Brittany

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Feb 13, 2023 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Margaret, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 11, 2023

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the customer service was great and my dealer was super friendly and helpful. thank you friendly and helpful. thank you More

by jlrundell78

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Barry Lang

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Feb 12, 2023 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 10, 2023

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Employee Rating

Loved this dealership. No pushing. First time I could walk out without getting hounded. I was able to go home and make a decision on my own. Barry Lang was the ultimate sal No pushing. First time I could walk out without getting hounded. I was able to go home and make a decision on my own. Barry Lang was the ultimate salesperson. I was able to go on line and get car mats and got a good savings from Chevy. I will definitely Get more people to come up and buy a car. More

by genny031658

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Barry Lang

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Feb 12, 2023 -

Sawyer Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 05, 2023

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Employee Rating

It was an absolute pleasure working with the team at Sawyer Chevrolet. Fred was sure to understand what I was looking for and explain all options available. The entire team was professional throughout t Sawyer Chevrolet. Fred was sure to understand what I was looking for and explain all options available. The entire team was professional throughout the process. More

by fire173171

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow , Fred Hayes

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Feb 06, 2023 -

Sawyer Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Fred and the team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sawyer Chevrolet!

February 03, 2023

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Enjoyable experience at Sawyer Chevrolet, Dropped my car off for service with Brittany and they completed the service ahead of schedule. off for service with Brittany and they completed the service ahead of schedule. More

by jlsrvw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Mark Brandow, Mike Riordon, Mike Capasse, David Adsit , Brianna Caron, Brittany Trabona

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Feb 03, 2023 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

January 11, 2023

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After purchasing our first vehicle her a year ago vowed to come back when it was time to replace our truck. Barry in sales is great as everyone I have dealt with here is just great! Love the no pressure at to come back when it was time to replace our truck. Barry in sales is great as everyone I have dealt with here is just great! Love the no pressure atmosphere! More

by dfriss1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow , Barry Lang

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Jan 12, 2023 -

Sawyer Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Barry and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 08, 2023

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Not a lot of ability to bargain or discuss options! Did not feel respected as a buyer as an older single woman. Purchasing my leased vehicle was a non conversation each time I initiated it. I know th Did not feel respected as a buyer as an older single woman. Purchasing my leased vehicle was a non conversation each time I initiated it. I know the vehicle I turned in was extremely low miles and in great condition. Instead of wasting $ on a lease down payment, only to find the lease was reduced by 9 months I am mad at myself for not pursuing the purchase option. I am regretting this experience and will not lease another vehicle from Sawyer. I will purchase a used vehicle from a former dealer. More

by JOHNSOND97

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Tim Day

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Jan 12, 2023 -

Sawyer Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.