"Stumbled over a great Car"
Came to have my ES350 serviced and stumbled across this low mileage RX350L on the showroom floor. Since my wife had her Toyota Lease expiring soon, we bought the Lexus and turned in the Toyota Avalon a month early. Our salesman handled it all in a couple hours. Timely, easy, professional transaction.
"Excellent service "
I just got my second Lexus and the service has always been excellent. There is no pressure to buy and if you so there is no pressure to add on packages. However, they take time and explain all options to you. I have been looking for this vehicle for a long time and once they found exactly what I wanted I had it in my garage the NEXT DAY! And that was with adding the auto start after purchase. The service you get here can’t be beat! Thank you to John Mac, John C, and Eric!!!!!
The entire Lexus Wayzata team is outstanding! Very professional, fair. I purchased a CPO from John Mac, and he is a class act, great negotiator, pressure free, honest guy. I'd certainly recommend John, and the entire Lexus Wayzata team if you are in the market for a Lexus.
It was quick and easy. They didn't string me along and allowed me to make my own decision while offering educated answers and opinions. John "Mac" is the man!
"Amazing FIRST CAR Buying Experience"
I test drove CPOs before I sat in the 2019 RX 350 and fell in love with it. John helped me out through the whole buying process. He was extremely patient and understanding. I was there with my wide and her friend and John Mac was always ready to hear us out. He talked politely and saw my side as a new car buyer. He came down to take a picture with me before I was on my way and that just goes to show that he cared. I did make him walk a lot around the car lot but John Mac did not complain and always came back smiling. Scott was the Finance guy I worked with and he explained everything to me. His experience at Lexus and having handled several customers came in handy. Jean was kind enough to walk me through the entire technology pack. I left this place with a smile and I hope I have the same experience every time I come back to this store.
Other Employees Tagged:
The sales and administrative personnel were very courteous an d kind and were able to tailor te deal according to our requirements.They explained everything quite clearly.
"Great Purchasing Experience"
John Mac is knowledgable, personable, and has a great sense of humor. Unlike a typical car salesman, John conducted himself with professionalism and made the stressful process of buying a car very pleasant. On future purchases, I'll certainly consider calling him first.
Jim Guettler did a wonderful job providing details about the financing process and working with me to develop a mutually beneficial financing program.
"Great dealership. "
Awesome staff. When looking for a used vehicle they were as knowledgeable as I have ever found. Very up front and paid attention to all of the small details. Will never shop any where else!
"Low stress vehicle purchase"
I was very satisfied with the courtesy and transparency of the purchase process when buying a used truck at Wayzata Lexus. John Mac was an excellent representative of the dealership. I did have some issues with the truck shortly after the purchase and the dealership stepped up and took care of the problem even though I had to take the truck to a Ford dealership in my town.
"Exceptional follow through!"
The service and customer care at Lexus were exceptional. John Mac was great to deal with and kept looking until he found the perfect
Match. I felt like an important long time customer even though this is a first time purchase for me from your dealership.