John Mccaughan
John Mccaughan at ALM Hyundai Macon

John Mccaughan

Finance Manager

ALM Hyundai Macon

3010 Riverside Dr
Macon, GA 31210

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20 Reviews
not yet
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20 Reviews

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20 Reviews of John Mccaughan

June 23, 2025

Dealership Rating
Employee Rating

This is the worst dealership that I have ever encountered. They are incompetent, deceitful, and do not grasp the concept of customer service on any level. I would not recommend them to anyone. I More

by abcd2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brad Campbell, Derrick Selby

May 13, 2024

Dealership Rating
Employee Rating

Great team at 5 Star Hyundai! Keith, Amanda, and all the rest made sure I got the car I wanted. This is my 4th Hyundai (2nd from 5 Star) and I can’t imagine driving anything else. More

by EBAMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Harrell , Amanda, and another super nice guy who crunches the numbers

May 13, 2024

ALM Hyundai Macon responded

We appreciate the high rating and glowing review. Our team at Five Star Hyundai Macon is always committed to providing a smooth car buying experience, especially for our beloved repeat customers. Enjoy your fourth Hyundai!

February 28, 2024

Dealership Rating
Employee Rating

Honest and straightforward transaction with Bubba Lamb. There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum More

by janetcoloum1
Recommend Dealer
Yes

Other Employees Tagged: Brad Campbell , Bubba Lamb

Apr 13, 2024

ALM Hyundai Macon responded

We appreciate your positive feedback on the transaction process with our team at Five Star Hyundai Macon. Its good to know you valued Bubba's expertise and no-pressure approach. We're here for any future queries you might have.

August 30, 2023

Dealership Rating
Employee Rating

The service and sales person were very personable. They listened, were NOT pushy. I enjoyed my purchase with this Team and dealership. More

by Boggyboy1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

ALM Hyundai Macon responded

Hi, we are so glad to read that our Sales Team was very personable and attentive during your visit. Congratulations! Thank you so much for the five-star review, and we look forward to do business with you at Five Star Hyundai Macon again in the future.

January 20, 2022

Dealership Rating
Employee Rating

Went into the dealership at 9:30am today 1/20/22 about the 2012 Mercedes E 350. Spoke to Keith Hartness, General Manager. I gave him my name stated I left several messages,and voicmails. He stated ok with More

by tharpevelda1962
Price
Recommend Dealer
No
Jan 21, 2022

ALM Hyundai Macon responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your after-sales experience in regards to communicating with our team. If you would like to share more details of your review, please reach out to me at your earliest convenience. Best, Keith Hartness General Manager khartness@fivestaronline.net

July 14, 2021

Dealership Rating
Employee Rating

Great experience. Wait time was not that long. Customer service great as well. Will be coming back for other services. Very clean atmosphere and very nice staff. More

by eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

ALM Hyundai Macon responded

Thank you for your fantastic feedback! We are so pleased to see that your service was prompt and personable. We appreciate your kind words for our facility as well. If there is anything else that we can do for you, please be sure to let us know.

March 31, 2021

Dealership Rating
Employee Rating

It was an great experience. Everybody there is/was very nice. I would recommend anybody there. Thank y'all of you all for helping me buy my very first car. Ashlee Colbert More

by Ashleeabc1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2020

Dealership Rating
Employee Rating

This dealership is the best in Macon. They really care about the customer. I finally got my dream car and it feels great! If you want to buy a car please go see them. More

by M.scherryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bert Barnes, Brad Campbell, John Thomas , Porche

Aug 25, 2020

ALM Hyundai Macon responded

Thank you for the excellent review! Congratulations on your Dream Car!

August 03, 2020

Dealership Rating
Employee Rating

Keith Harrell was the best! He was very kind and displayed excellent customer service! My daughter’s first car buying experience was phenomenal! Great job! More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2020

ALM Hyundai Macon responded

Thanks, Jeremy! We're glad Keith was able to assist your daughter during her first car buying experience. Thanks for choosing us!

August 01, 2020

Dealership Rating
Employee Rating

Keith Harrell, Salesman of the year; He presented himself and the product in a Professional manner. He gave us every Effort I can expect from a salesman More

by Elderaustin
Recommend Dealer
Yes

Other Employees Tagged: Keith Harrell

Aug 02, 2020

ALM Hyundai Macon responded

Thank you for the great review! We will be sure to thank Keith for providing you with exceptional service. We can't wait to work with you again!

1

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