20 Reviews of John Mccaughan
June 23, 2025
This is the worst dealership that I have ever encountered. They are incompetent, deceitful, and do not grasp the concept of customer service on any level. I would not recommend them to anyone. I encountered. They are incompetent, deceitful, and do not grasp the concept of customer service on any level. I would not recommend them to anyone. I wish someone would have warned me before I dealt with them. Worst experiences ever!!! More
Other Employees Tagged: Brad Campbell, Derrick Selby
May 13, 2024
Great team at 5 Star Hyundai! Keith, Amanda, and all the rest made sure I got the car I wanted. This is my 4th Hyundai (2nd from 5 Star) and I can’t imagine driving anything else. Keith, Amanda, and all the rest made sure I got the car I wanted. This is my 4th Hyundai (2nd from 5 Star) and I can’t imagine driving anything else. More
Other Employees Tagged: Keith Harrell , Amanda, and another super nice guy who crunches the numbers
February 28, 2024
Honest and straightforward transaction with Bubba Lamb. There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum More
Other Employees Tagged: Brad Campbell , Bubba Lamb
January 20, 2022
Went into the dealership at 9:30am today 1/20/22 about the 2012 Mercedes E 350. Spoke to Keith Hartness, General Manager. I gave him my name stated I left several messages,and voicmails. He stated ok with the 2012 Mercedes E 350. Spoke to Keith Hartness, General Manager. I gave him my name stated I left several messages,and voicmails. He stated ok with no concern. Told him the reason I was there,and he look at me as if I wasn't worth his time. He told me there's nothing he could do and there was no warranty on the car when I was told there was a 2 month. I bought this car less then 2 weeks ago, and they have my money and fail to at least check it out. I left very disappointed, and I told Mr Keith Hartness, General Manager that will be writing a review and filing a complaint with the BBB. He made some racist remark and when I asked what did he say he did not respond. ***DO NOT BUY FROM THIS DEALERSHIP ***** More
July 14, 2021
Great experience. Wait time was not that long. Customer service great as well. Will be coming back for other services. Very clean atmosphere and very nice staff. service great as well. Will be coming back for other services. Very clean atmosphere and very nice staff. More
Other Employees Tagged: John Thomas, Jessica Manning, Alonzo Harris , Robert
March 31, 2021
It was an great experience. Everybody there is/was very nice. I would recommend anybody there. Thank y'all of you all for helping me buy my very first car. Ashlee Colbert nice. I would recommend anybody there. Thank y'all of you all for helping me buy my very first car. Ashlee Colbert More
Other Employees Tagged: Bert Barnes, Brad Campbell, John Thomas , Ben
August 25, 2020
This dealership is the best in Macon. They really care about the customer. I finally got my dream car and it feels great! If you want to buy a car please go see them. about the customer. I finally got my dream car and it feels great! If you want to buy a car please go see them. More
Other Employees Tagged: Bert Barnes, Brad Campbell, John Thomas , Porche
August 03, 2020
Keith Harrell was the best! He was very kind and displayed excellent customer service! My daughter’s first car buying experience was phenomenal! Great job! displayed excellent customer service! My daughter’s first car buying experience was phenomenal! Great job! More
Other Employees Tagged: Bert Barnes, Brad Campbell, Keith Harrell
August 01, 2020
Keith Harrell, Salesman of the year; He presented himself and the product in a Professional manner. He gave us every Effort I can expect from a salesman and the product in a Professional manner. He gave us every Effort I can expect from a salesman More
Other Employees Tagged: Keith Harrell

