John Mulligan | Page 54

Amazing Service We went to the Sears Imports dealership around 4 pm during the week and found the place buzzing with activity. There were staff members on the phone, We went to the Sears Imports dealership around 4 pm during the week and found the place buzzing with activity. There were staff members on the phone, walking with other customers on the sales floor, while others were in their offices attending to customer needs. At the start of our engagement we were instantly greeted by John Mulligan with a smile and a handshake. He took extra care in making sure we were comfortable and answered all our questions professionally and with the knowledge of an expert in his field. After our decision was made to make the purchase, everyone jumped to complete all the paperwork quickly (other places we had visited in the past took hours). Kent Martinka gave us a good price on our trade-in and Kelly Rogers worked to get us a great rate for our loan by not accepting the first offer given and working to get us the best deal possible. It was true teamwork between these three to help give us an amazing experience! When it was time to leave with our new car, John held a mini-celebration for us including putting a big silver bow on the car and taking our picture. The car interior and exterior had been cleaned to a dazzling shine! We highly recommend Sears Imports! More

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Tiger John the sale Rep was very calm, kind and respectful. He answer to all questions and concerns I have for him. He even introduced me to sale manager (K John the sale Rep was very calm, kind and respectful. He answer to all questions and concerns I have for him. He even introduced me to sale manager (Kent), Finance Rep (Jennifer), and Mercedes instructions (Matthew), they're all nice,kind, and respectful. I am satisfied with everything and everyone at Sears Imports Auto especially John the sale Rep. I would recommend everyone and all my friends to shop for auto at Sears Imports Auto. More

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Great experience This is my first Mercedes and John went to a lot of trouble to find me the car that had all the features that I wanted. On the day of purchase he also This is my first Mercedes and John went to a lot of trouble to find me the car that had all the features that I wanted. On the day of purchase he also made sure that things went very smoothly and was there to wave us off in our new car. The buying process was not stressful at all and Angela took me through all the car’s features on the day of purchase. All told the employees of Sears ensured that the purchase was trouble free and enjoyable More

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Great experience Sears Imports has shown me that purchasing a used car can be a fun and simple process. Friendly, trustworthy, knowledgeable and efficient staff and gr Sears Imports has shown me that purchasing a used car can be a fun and simple process. Friendly, trustworthy, knowledgeable and efficient staff and great service. John and Kelly were wonderful to deal with! More

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My GLE 350 Purchasing Experience John Mulligan was the sales adviser who assisted me in the purchase of my GLE350. I appreciated his professional services. He was informative, organ John Mulligan was the sales adviser who assisted me in the purchase of my GLE350. I appreciated his professional services. He was informative, organized, attentive to the requirements I had in mind. We found the car I liked rather quickly, as the dealership had a good inventory for me to choose from. John got the car right away and provided me the ride I needed to pick up the new vehicle. All of this happened within hours of me walking into the dealership. It was a easygoing, pleasant experience. The new car is wonderful as well. More

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Service quality matching high car quality I was in the process of buying a Mercedes Benz and therefore I expected to be looked after and served well. I was not disappointed. Everything, from I was in the process of buying a Mercedes Benz and therefore I expected to be looked after and served well. I was not disappointed. Everything, from the cleanliness of the showroom facilities, the polished state of the car, the attitude of the front desk service staff, to John Mulligan himself – were perfect. This was all particularly important as I have only recently arrived in the US about six months ago and therefore I'm not familiar with US laws regarding vehicle purchasing, insurance, warranties, etc. However John explained all of these very patiently and in a way that did not make me feel inadequate. In fact, even though I've already picked up the car I sent him a question by email recently and his response was immediate and helpful. I look forward to coming into the show room again to have my tags affixed and also work with the concierge who will help me through the technicalities of the car. An all-around amazing experience which is simply accented by a similarly amazing vehicle. In conclusion, I feel like I've developed a relationship for life – like family – knowing that John Mulligan and the Sears Imported Autos team will always be there for me when I need them. More

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Fantastic Service We have bought and owned several vehicles but this was our first Mercedes. Hands down this was our best experience as far as overall satifaction. The We have bought and owned several vehicles but this was our first Mercedes. Hands down this was our best experience as far as overall satifaction. The way we were were treated from the moment we walked in the door was exceptional! They have our business. More

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