John Nelson | Page 8

The experience was xxxx near perfect, and im very happy over all. The one issue that kept the dealer score at 4 stars was my car had no gas in it. I feel all cars sold at that value should be delivered w over all. The one issue that kept the dealer score at 4 stars was my car had no gas in it. I feel all cars sold at that value should be delivered with full tank. Other then that i fully recomend Nissan of Eau Clair, these guys aim to please and there service and people skills are outstanding. Communication was steller. So please check these guys out without worry. Thanks guys!! More

by doricean43 Verified Customer Verified Customer

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Brian explained the vehicle and answered all my questions. He was friendly , helpful and efficient throughout the entire process. questions. He was friendly , helpful and efficient throughout the entire process. More

by gsatbud2715 Verified Customer Verified Customer

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Super friendly made the experience feel like I was a member of their family great environment! member of their family great environment! More

by loomis022 Verified Customer Verified Customer

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Bought used from them, vehicle didn’t match buyer guide and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and th and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and the water pump was leaking with incorrect coolant in the engine. Service records show that One Auto’s “reconditioning center” put a radiator in the vehicle and filled the coolant. Not a good look in my opinion. Management did not want to acknowledge my complaints at first, wouldn’t answer emails or give me anything in writing. After almost a month and being told different quotes and issues between Nissan and Chrysler I had to cough up half of the cost of repair. The brake booster is still bad as the parts are on “back order”. The finance manager that I trusted to guide me through the purchase process was incorrect about the cost of gap insurance by saying that they are dictated by the bank and charge the same amount as RCU for a gap insurance policy. Turns out RCU charges 400 and I ended up with Nissans 1000 dollar policy that is the same coverage. Do NOT let them talk you into getting gap through the dealership. Finish the paperwork at your bank and get the banks policy. I requested that they cancel the policy, and the finance manager assured me it was cancelled. 2 months later I followed up because the money hadn’t returned and was told it “seems like this one slipped thru” and they would get it this time. I will now have to wait another month to see if my bank gets the money back from them. If buying used, get the vehicle inspected before you pay them, once they got my money they stopped being friendly. This has been the worst car buying experience I have ever had and will not buy or service anything with One Auto again. More

by Dayton Verified Customer Verified Customer

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Enjoyable and easy vehicle purchase thanks to the efforts of those individuals with whom I dealt. of those individuals with whom I dealt. More

by weinpac Verified Customer Verified Customer

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Conner is such a polite young man who knows his stuff! He was professional and personable during the whole process. He shared about his family and we shared about ours. I felt like I could talk to him He was professional and personable during the whole process. He shared about his family and we shared about ours. I felt like I could talk to him all day. When he brought out my car it was PERFECT! Then he took the time to go through all the options on my vehicle and also asked if I had questions. Really the whole Nissan team is so polite and John also made an effort to get me what I needed and together they were spot on. I am planning my future vehicles from Eau Claire Nissan. They really are the best! More

by Sparky240volt Verified Customer Verified Customer

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John and his team at EC Nissan on Mall Drive are an excellent crew! My husband and I knew exactly what we wanted and how we wanted it. Connor Johnsen was helpful and easy to work with through the test excellent crew! My husband and I knew exactly what we wanted and how we wanted it. Connor Johnsen was helpful and easy to work with through the test drive, negotiation, and signing for the purchase. Not only was it easy to do business, but they kicked it up a notch and came through with free delivery to our home 60 miles away and a full tank of gas! We are very happy customers. Highly recommend working with EC Nissan! More

by katleindetloff Verified Customer Verified Customer

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Brian Miller is a Great sales rep he is very respectful and knows what is going on !! The whole crew makes you feel like family! and knows what is going on !! The whole crew makes you feel like family! More

by redhat856 Verified Customer Verified Customer

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Very helpful. Worked hard to get me financed when nobody else would. I myself have bought 4 vehicles from them in 15 years. Great service. Great cars. Great people Worked hard to get me financed when nobody else would. I myself have bought 4 vehicles from them in 15 years. Great service. Great cars. Great people. More

by ahungerholt23 Verified Customer Verified Customer

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They have always been great to us and so helpful we have purchased 18 vehicles from John purchased 18 vehicles from John More

by ibshacro2 Verified Customer Verified Customer

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