John Nelson | Page 8

John Nelson and the whole staff there are great to work with and made the whole process painless with and made the whole process painless More

by BECKYJ0215 Verified Customer Verified Customer

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They work very hard and pay attention to all the little details to make sure the car i purchased was exactly what i was looking for. details to make sure the car i purchased was exactly what i was looking for. More

by chrishayden95 Verified Customer Verified Customer

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Josh and John were very knowledge and friendly. All of our questions were answered and we couldn't be happier with our new Pathfinder! All of our questions were answered and we couldn't be happier with our new Pathfinder! More

by sharonchwala Verified Customer Verified Customer

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Had a great experience! Love my new nissan sentra! Thanks for all your help getting me a new vehicle! Love my new nissan sentra! Thanks for all your help getting me a new vehicle! More

by jessdan2004 Verified Customer Verified Customer

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Brian and the rest of the team were amazing. They listened to everything we wanted and needed and made it happen. They made us feel comfortable and safe knowing we were becoming part of the Niss They listened to everything we wanted and needed and made it happen. They made us feel comfortable and safe knowing we were becoming part of the Nissan Family. We will definitely come back for our next vehicle and send our friends and family. More

by Audy97 Verified Customer Verified Customer

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The experience was xxxx near perfect, and im very happy over all. The one issue that kept the dealer score at 4 stars was my car had no gas in it. I feel all cars sold at that value should be delivered w over all. The one issue that kept the dealer score at 4 stars was my car had no gas in it. I feel all cars sold at that value should be delivered with full tank. Other then that i fully recomend Nissan of Eau Clair, these guys aim to please and there service and people skills are outstanding. Communication was steller. So please check these guys out without worry. Thanks guys!! More

by doricean43 Verified Customer Verified Customer

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Brian explained the vehicle and answered all my questions. He was friendly , helpful and efficient throughout the entire process. questions. He was friendly , helpful and efficient throughout the entire process. More

by gsatbud2715 Verified Customer Verified Customer

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Super friendly made the experience feel like I was a member of their family great environment! member of their family great environment! More

by loomis022 Verified Customer Verified Customer

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Bought used from them, vehicle didn’t match buyer guide and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and th and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and the water pump was leaking with incorrect coolant in the engine. Service records show that One Auto’s “reconditioning center” put a radiator in the vehicle and filled the coolant. Not a good look in my opinion. Management did not want to acknowledge my complaints at first, wouldn’t answer emails or give me anything in writing. After almost a month and being told different quotes and issues between Nissan and Chrysler I had to cough up half of the cost of repair. The brake booster is still bad as the parts are on “back order”. The finance manager that I trusted to guide me through the purchase process was incorrect about the cost of gap insurance by saying that they are dictated by the bank and charge the same amount as RCU for a gap insurance policy. Turns out RCU charges 400 and I ended up with Nissans 1000 dollar policy that is the same coverage. Do NOT let them talk you into getting gap through the dealership. Finish the paperwork at your bank and get the banks policy. I requested that they cancel the policy, and the finance manager assured me it was cancelled. 2 months later I followed up because the money hadn’t returned and was told it “seems like this one slipped thru” and they would get it this time. I will now have to wait another month to see if my bank gets the money back from them. If buying used, get the vehicle inspected before you pay them, once they got my money they stopped being friendly. This has been the worst car buying experience I have ever had and will not buy or service anything with One Auto again. More

by Dayton Verified Customer Verified Customer

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Enjoyable and easy vehicle purchase thanks to the efforts of those individuals with whom I dealt. of those individuals with whom I dealt. More

by weinpac Verified Customer Verified Customer

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