Tom was very knowledgeable and answered all our questions
during the process. This was my first car purchase from a dealership, and Tom patiently walked me through all the steps.
In my first attempt at th
during the process. This was my first car purchase from a dealership, and Tom patiently walked me through all the steps.
In my first attempt at this review, I was initially disappointed in the trade-in value that they offered for my vehicle, but after talking to a manager after the sale, it cleared up my confusion. Tom and Pat were both very professional and seemed genuinely interested in making my opinion heard, and I really appreciate that.
The one slight issue is that I was given no wiggle room on new vehicle pricing and negotiation. I jokingly asked if I could get a Nissan hat from their display case thrown into the deal, and it was a resounding no. Seems a bit absurd that you can't throw a $10 hat into a $35,000+ purchase. Obviously missing out on a hat isn’t a big deal, but it highlighted that the negotiation process wasn’t as smooth of an experience as I believe it could be.
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by benjmilas
Verified Customer
Verified Customer
Other Employees Tagged:
Tom Eder
, Pat Kyes
Oct 17, 2024 -
Eau Claire Nissan responded
We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!
Excellent buying experience provided by all dealership
personnel. Vehicle was ready before promise time and in excellent condition. Salesperson was very courteous and helpful. Awesome buying experience.
personnel. Vehicle was ready before promise time and in excellent condition. Salesperson was very courteous and helpful. Awesome buying experience.
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by Paula
Verified Customer
Verified Customer
Oct 04, 2024 -
Eau Claire Nissan responded
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Our experience with Eau Claire Nissan was a very pleasant
one. Tom was very enjoyable to work with and very knowledgeable about the vehicles. We found him to be patient and helpful.
one. Tom was very enjoyable to work with and very knowledgeable about the vehicles. We found him to be patient and helpful.
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by pjmurphyjw
Verified Customer
Verified Customer
Sep 14, 2024 -
Eau Claire Nissan responded
We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!
It was a very personable experience.
We received assistance from multiple knowledgeable people. Would recommend to anyone.
We received assistance from multiple knowledgeable people. Would recommend to anyone.
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by jessrichards731
Verified Customer
Verified Customer
Sep 11, 2024 -
Eau Claire Nissan responded
Thank you for your support and for choosing us. We can't wait to see you again soon!
I dont always care to write reviews.
Make this section optional. Make optional. Thank you.
Make this section optional. Make optional. Thank you.
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by LMOZO
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2024 -
Eau Claire Nissan responded
Thank you for your 5-star review! We are happy that your experience was ONEderful!
This is my fourth vehicle working with John.
He was brilliant in the past and was brilliant today.
He was brilliant in the past and was brilliant today.
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by joefreehling
Verified Customer
Verified Customer
Sep 06, 2024 -
Eau Claire Nissan responded
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
We have always experienced great sales and service on our
Nissan Rogue at Eau Claire Nissan.
Nissan Rogue at Eau Claire Nissan.
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by rlbllb
Service Price Transparency
Other Employees Tagged:
Nikki Ulberg
, Houston Dorn, Laura Nunez, Samantha Taylor
Aug 29, 2024 -
Eau Claire Nissan responded
Thank you for your support and for choosing us. We can't wait to see you again soon!
John Nelson and the whole staff there are great to work
with and made the whole process painless
with and made the whole process painless
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by BECKYJ0215
Verified Customer
Verified Customer
Other Employees Tagged:
Connor Johnsen
Aug 31, 2024 -
Eau Claire Nissan responded
We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.
They work very hard and pay attention to all the little
details to make sure the car i purchased was exactly what i was looking for.
details to make sure the car i purchased was exactly what i was looking for.
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by chrishayden95
Verified Customer
Verified Customer
Other Employees Tagged:
Connor Johnsen
Aug 24, 2024 -
Eau Claire Nissan responded
We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.
Josh and John were very knowledge and friendly.
All of our questions were answered and we couldn't be happier with our new Pathfinder!
All of our questions were answered and we couldn't be happier with our new Pathfinder!
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by sharonchwala
Verified Customer
Verified Customer
Other Employees Tagged:
Josh Canziani
Aug 24, 2024 -
Eau Claire Nissan responded
We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!