John Nicholson | Page 14

I am Rev Ronald Donnerstag, I came into the Panama City Toyota Dealership, looking to price a new car. I was greeted by Mr John Nicholson. He, approached me and my wife in a very nice friendly way, and a Toyota Dealership, looking to price a new car. I was greeted by Mr John Nicholson. He, approached me and my wife in a very nice friendly way, and asked what we were looking for, and we explained that we wanted a nice safe car for the money we could afford. Mr. Nicholson proceeded to show us around the large show room floor, which I noted was extremely clean. I was very impressed. He showed us several vechicles, and came to the 4 Runner, he explained everything about the vechicle. We were offered a test drive, and it was outstanding. We then proceeded to the table, in which we negociated the price, there still was a bit of a distance between, what I wanted to pay and what they antede for the car. Mr, Ed Haire the sales manager came to the table and introduced himself, and mr Nicholson offered to get some coffee for us, Well we came to a agreement, there was no hassel, or pressure by either of the gentlemen. We agreed on the price, and when I could pick up the car. I picked the car up 4 days later, and Mr. Jimmy Sickles came and wiped every door handle and window for marks and finger prints showing his care for the car and for the customers. I was so impressed on how the company and its employees handled us in the nogociations and in the delivery. I would highly recommend this wonderful customer car company to anyone who asks. Rev Ron Donnerstag More

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John Nicholson sold me my Prius in February of 2012. My husband remembered how helpful he was and how hard he worked to get me a good deal compared to the other dealerships. He asked me for John's name an husband remembered how helpful he was and how hard he worked to get me a good deal compared to the other dealerships. He asked me for John's name and info so he could call, and ended up buying a 2013 Toyota Camry, sight-unseen! More

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This is the second new vehicle I have bought from Panama City Toyota and Mr. John Nicholson, sales manager. First of all, Panama City Toyota has by far the best pricing on new Toyota's over other dealers i City Toyota and Mr. John Nicholson, sales manager. First of all, Panama City Toyota has by far the best pricing on new Toyota's over other dealers in a 200 mile plus radius. I reviewed the new vehicles ahead of time on the dealer's webpage and saw up-front pricing that blew other competitors away. I immediately contacted Mr. Nicholson by e-mail about the vehicle I wanted and the price I was looking to pay, and he immediately responded advising me the vehicle in the color I wanted was not available on the lot but he immediately worked without hesitation to find the right color vehicle at another location which he found. We came to a negotiated final price and the next thing I knew, the vehicle was on it's way to the dealership and arrived in just a few days. The whole process was extremely smooth and there was no pressure at all from John, just a genuine concern for what I wanted and at a price I was comfortable with. When I arrived at the dealership to complete the purchase, the vehicle was ready and waiting. Again, no pressure from John or the finance officer to pay more for anything I did not ask for. Finally, when I asked John about the rubber mats I requested during the initial negotiation as they were not in the vehicle, John again took the lead and without hesitation, told me he would personally procure the rubber mats for me and ship them to me as quickly as possible, even if it meant he would have pay for them out of pocket. I just bought the vehicle tonight and I believe John to a man of integrity and honesty and I will get the mats soon. Now that is "Outstanding" customer service. Thank you again John and Panama City Toyota. More

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We were in the market for a new car and were contacted by John after making an internet inquiry. Since we were traveling at the time we had the luxury of shopping from Houston to Jacksonville. John was abl John after making an internet inquiry. Since we were traveling at the time we had the luxury of shopping from Houston to Jacksonville. John was able to find exactly what we were looking for at a price no one could match. When we arrived at the dealership everything was prepared for us and the purchase executed exactly as we had agreed. Typically I find buying a car about as enjoyable as dental work, however, this was an amazingly good experience. John is a true professional and a real pleasure to work with. I would recommend Panama City Toyota to anyone in the market for a new vehicle. Even though it was a bit out of the way for us the trip was well worth it. I'm sure we'll be returning for our next Toyota. More

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I needed a car right away because I had sold my other on. John took care of everything and we walked out the door with a new car. One of the best car experiences I have ever had. John took care of everything and we walked out the door with a new car. One of the best car experiences I have ever had. More

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When our current car lease was up, we went into the dealership to get information on the steps to take to lease a new car. When we found out John Nicholson was on vacation, we waited until he returned dealership to get information on the steps to take to lease a new car. When we found out John Nicholson was on vacation, we waited until he returned (it was the next day) so he would be the person to deal with. John was extremely helpful with the process. He explained the current incentives and how it would affect our getting the car we wanted. Not only did he listen to exactly what we wanted and did not want on the car, he found a car in the area and by day's end we had the vehicle we described. His attitude the whole time was to make sure we, as customers, were satisfied and to make us feel as if we were very important to him. More

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This was the best car-buying experience that I have ever had. Most of the sale was handled over the internet with no haggling back and forth over the price. I received a call from John when the car I want had. Most of the sale was handled over the internet with no haggling back and forth over the price. I received a call from John when the car I wanted was available, and we arranged a time for me to come and accept delivery. John worked me into his busy Friday afternoon. The car was detailed and ready to go upon my arrival. Branden professionally handled the explaining optional expanded maintenance plans and processing the final stacks of paperwork. John and Branden went above and beyond with customer service; John provided Dr. Peppers, which we used to toast my new purchase, and Branden allowed me to use his phone charger to re-charge my almost-dead cell phone. During the time spent at Panama City Toyota, it became clear that this was a well-run, no pressure dealership. I observed several people enter the showroom to browse through the numerous models available on display. None of these folks seemed to receive any pressure by sales people. They were allowed to browse and "try on" different vehicles. When they were ready to talk, sales people were available to answer any questions. More

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The car buying experience was fantastic. All questions were answered promptly and courteously. I would recommend this dealership highly. I received a great price for my 2013 Toyota Corolla. were answered promptly and courteously. I would recommend this dealership highly. I received a great price for my 2013 Toyota Corolla. More

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We have purchased 3 Toyotas in the last 3 years and have always dealt with John. He is friendly, warm, polite, extremely helpful and very professional. He is not pushy or phony but has a genuine desire to always dealt with John. He is friendly, warm, polite, extremely helpful and very professional. He is not pushy or phony but has a genuine desire to help and spend as much time as necessary with you as a customer. His helpfulness does not end after you drive the car off the lot, but he continues to check up and make sure we are happy and satisfied. John is the only dealer we want to work with, if he is with someone else we will wait or come back when he is available. he has truly made our experience enjoyable. We will recommend John to anyone interested in buying a Toyota! More

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My experience dealing with John has always been great. I have purchased three cars from john at this dealership and he is always honest, fair, and good to do business with. I will send any of my friends tha have purchased three cars from john at this dealership and he is always honest, fair, and good to do business with. I will send any of my friends that are looking for a new or used car to see John. More

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