John O'donnell | Page 3

I’ve been bringing my cars to Lia Honda of Kingston for almost 25 years. They are the main reason I keep buying Honda’s. The customer service is top notch. Sue Kelly is the best. The technicians always lea almost 25 years. They are the main reason I keep buying Honda’s. The customer service is top notch. Sue Kelly is the best. The technicians always leave my car peppier and tighter after being serviced. More

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I am always confident that the service I receive at Lia Honda will be on point! Sue Kelly is truly a gem. She is knowledgeable and caring. I look forward to her warm presence as soon as I walk through the Honda will be on point! Sue Kelly is truly a gem. She is knowledgeable and caring. I look forward to her warm presence as soon as I walk through the door. John O’Donnell continues to provide expert care, guidance and service. I totally trust his workmanship and technical assistance. All technicians who have serviced my car have been stellar! I am truly grateful!! More

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I watched as the technician thoroughly checked over the vehicle to make sure I was going to be safe in my travels, this is the best service experience I have had at any dealership I will definitely return. vehicle to make sure I was going to be safe in my travels, this is the best service experience I have had at any dealership I will definitely return. More

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Went into Lia Honda for a recall jobI was in and out in Went into Lia Honda for a recall job I was in and out in under an hour Everyone was polite and professional. Although this was a recall job, I would Went into Lia Honda for a recall job I was in and out in under an hour Everyone was polite and professional. Although this was a recall job, I would definitely return in the future for regular service on my car More

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Sue Kelly is the main reason why I will always use this dealership. She is always clear and candid about any required repairs and even was so helpful when I sought to purchase my recent vehicle, which of c dealership. She is always clear and candid about any required repairs and even was so helpful when I sought to purchase my recent vehicle, which of course, is a Honda. The whole crew deserves honorable mention - but Sue has been the gentle face and voice of the dealership for me. More

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Sue Kelly is the best! Helpful, kind and honest, I always feel she's taking great care of us! Thank you for all of your hard work! feel she's taking great care of us! Thank you for all of your hard work! More

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Sue Kelly and John O'donnell are, and have been for many years, knowledgeable, friendly, and funny. They have always gone that extra mile to be of assistance. years, knowledgeable, friendly, and funny. They have always gone that extra mile to be of assistance. More

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Sue Kelly has been my to go to girl at Honda for over 25 years she’s not only five star she’s 10*she’s a big help with anything you ask great personality makes you feel very comfortable and always very help years she’s not only five star she’s 10*she’s a big help with anything you ask great personality makes you feel very comfortable and always very helpful! Whenever I call for appointment or any other questions she’s the one I would want to talk with,And then to work on my car John O’Donnell would be the mechanic to go to always ask for him! More

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With all the help from rob my car has never run this good, the staff here is really friendly and always ready to take on any job you bring them. good, the staff here is really friendly and always ready to take on any job you bring them. More

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Anna-Stesi Saunders sold me my 2020 Honda Insight!!! Anna-Stesia Saunders expertly guided me through the process of selecting the right vehicle, listening to my preferences and enlightening me about each Anna-Stesia Saunders expertly guided me through the process of selecting the right vehicle, listening to my preferences and enlightening me about each car's features before and during test drives. Getting a brand new car is serious business for me. I'm 58 and sometimes need repeats in regard to electronic items; and Anna-Stesia was so informative, patient, kind and encouraging! She helped me see how these features are so user-friendly. During the process of figuring out the pricing, down-payment and loan payments for my 2020 Honda Insight, Anna-Stesia conducted business with a calming blend of seriousness about options and details and cheerfulness. Anna-Stesia is a great listener, and gave me a thorough walk-through while selecting settings. My husband Rusty accompanied me through the process; and I was impressed with Anna-Stesia's responsiveness to our many questions. I found her style to be very reassuring. Anna-Stesia's bouncy personality made the whole process feel light and positive, especially our send-off! Thank you Anna-Stesia for making my purchase a sensible and joyful experience. More

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