John Parker
John Parker at Acura of Brookfield
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John Parker | Page 2

Service Scheduling Coordinator

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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64 Reviews
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64 Reviews

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64 Reviews of John Parker

July 08, 2021

Dealership Rating
Employee Rating

We just bought our 3rd Acura car from this dealership. We live in Mequon, Wi which is good 30 min drive to this dealership, but we always prefer to do the car service at the service center. Everyone at the More

by OLKLEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Surges

Jul 12, 2021

Acura of Brookfield responded

Congratulations on your new Acura. Thank you for continued loyalty and sharing this great feedback about our service center.

July 07, 2021

Dealership Rating
Employee Rating

Overall repair service was great,however I did not agree with the fact that I had to pay a diagnostic fee for this when there was an update to the engine, and transmission that was needed. I feel that this More

by tfimac9O97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2021

Acura of Brookfield responded

Thank you for taking my call to discuss your feedback in more detail. Your feedback is very important and allows us the opportunity to approve. Again, I would like to apologize for the cleanliness of our courtesy vehicle. This certainly should have been addressed prior to your use. Respectfully, Colin Fiedler Service Manager

July 04, 2021

Dealership Rating
Employee Rating

Excellent repairs very helpful save your money I love Acura. More

by skyjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier

Jul 06, 2021

Acura of Brookfield responded

Thanks for sharing this wonderful feedback.

June 24, 2021

Dealership Rating
Employee Rating

Very helpful. They take care their customers professionally. Everything just prefect. I will be coming back for more service at Acura Dealer for helps.. thanks More

by Vue Thao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2021

Acura of Brookfield responded

Thanks for sharing this great review.

June 21, 2021

Dealership Rating
Employee Rating

Very nice and professional. Explained everything very thoroughly. Highly educated on the truck More

by Veronica H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2021

Acura of Brookfield responded

Thanks for this great review from your recent service visit.

June 18, 2021

Dealership Rating
Employee Rating

Great people with great service. They are very Knowledgeable and thoughtful. I strongly recommend this place if you need any help for your acura car. More

by cindydongjing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 21, 2021

Acura of Brookfield responded

Thanks for sharing this great review and recommendation.

June 15, 2021

Dealership Rating
Employee Rating

Great service as usual! Repaired the issue with my car completely and in a timely manner. I not hesitate to come back if my car needs service again. More

by APlus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2021

Acura of Brookfield responded

Thank you for sharing this great review about your recent service visit.

June 04, 2021

Dealership Rating
Employee Rating

Over all I was happy with the service provided. Room for improvement communication wise but very friendly and willing to work with me and my schedule. More

by Karllindnerdoc87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Adam

Jun 04, 2021

Acura of Brookfield responded

Thank you for your feedback from you recent service visit. It is great to hear that overall you are happy with the service provided. I apologize there was a shortfall with communication. I would like learn gather more details about what happened to help us improve. Please contact me at your convenience. Respectfully, Colin Fiedler Service Manager 262-439-6032

May 22, 2021

Dealership Rating
Employee Rating

Always confident that the Acura service department provides excellent service at a reasonable price and confidence that the numerous maintenance checks will find any issues needed to ensure a safe and More

by Bill Yentz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2021

Acura of Brookfield responded

Thank you for this great review and recommendation.

May 21, 2021

Dealership Rating
Employee Rating

The services employees are great. I had a very good experience here. The waiting room is very comfortable. Love the coffee.Will be back.Thanks you. Audrey More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2021

Acura of Brookfield responded

Thank you for taking a moment to share about your very good service experience.

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