John Penister

This group of guys is absolutely fantastic! They made the process super simple from start to finish. John is down to earth and easy to work with. Chris the sales manager is super approachable a They made the process super simple from start to finish. John is down to earth and easy to work with. Chris the sales manager is super approachable and easy to work with as well. Finance was super simple and everything was explained very clearly and thoroughly. This is now my 4th vehicle from the Gates family and it DEFINITELY will not be my last! I drove almost 4 hours from Detroit Michigan to South Bend Indiana to buy the truck! I will absolutely be back! Thank you Gates Family!! ❤️ More

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They made me feel like part of the team and took care of all my problems, listened and learned about my needs. John went beyond my expectations! John is kind and traditional old school. He was a pleasure to all my problems, listened and learned about my needs. John went beyond my expectations! John is kind and traditional old school. He was a pleasure to work with. And the warranty was a great surprise. 😁 More

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Mary is ALWAYS pleasant. She is communicative, patient and always has an upbeat attitude. Her customer service keeps me coming back. Thank you Mary for all you do! She is communicative, patient and always has an upbeat attitude. Her customer service keeps me coming back. Thank you Mary for all you do! More

by Q Hill Verified Customer Verified Customer

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I wasn't planning on buying a vehicle that day. We took my daughter up to Gates to look at a 2025 Hyundai Elantra, which she bought. Then I started looking around and there it was, a 2025 Chevy Bla We took my daughter up to Gates to look at a 2025 Hyundai Elantra, which she bought. Then I started looking around and there it was, a 2025 Chevy Blazer. I had to have it and traded my 2017 Equinox on it. John sold 2 cars that day. Not bad for a Saturday. More

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Great experience. John was very accommodating, very helpful. I would highly recommend Gates of Granger and John! John was very accommodating, very helpful. I would highly recommend Gates of Granger and John! More

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We've bought numerous cars from Gates and I've always had good experiences, their trade-in values are very fair as well as their bottom line on their cars. As long as they continue to do that, I will continu good experiences, their trade-in values are very fair as well as their bottom line on their cars. As long as they continue to do that, I will continue to buy cars from them. Chris emberton is definitely a top-notch sales manager and has been helpful every time. We'll be ready next month for another vehicle purchase! More

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John put me in a good decent car . And he helped me through each step. And made everything easy for me .. And he helped me through each step. And made everything easy for me .. More

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John Penister is the best. He has always taken great care of us. The man deserves a raise! He has always taken great care of us. The man deserves a raise! More

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John was a great help and if I have to get another car I’ll be going back to John! I’ll be going back to John! More

by robertlvrz1 Verified Customer Verified Customer

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John was very wonderful understood what I was looking for payment wise. Highly recommend John payment wise. Highly recommend John More

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