John Perez | Page 2

Schomp process should be the industry standard! Buying a car through the Schomp Honda dealership is as straightforward a process as I have ever experienced. We contacted the dealership and linked u Buying a car through the Schomp Honda dealership is as straightforward a process as I have ever experienced. We contacted the dealership and linked up with Kyle Junek, who's an absolutely outstanding representative of the Schomp organization and sales Team! Before heading to the dealership, in a phone call with Kyle, he asked us a few questions about the vehicle we were interested in. On the morning of our visit, Kyle sent us a video of the vehicle we would test drive and he described through this personal video some of the vehicle features which we had talked about in our phone call with him. Kyle was extremely well-versed on all the features of the Pilot but if asked a question that required some homework, he researched the issue before he gave me an answer - I certainly appreciated his integrity! I consider Kyle's efforts to have been above and beyond what I had experienced at any other dealership....ever! Once we made a purchase decision, Kyle Junek walked us through the purchase process. Schomp Honda starts at a reasonable representation of "invoice" price and you're given a price sheet with all the different options and packages offered. I had done a lot of research through all the normal car buying services (TruCar, NADA, USAA Buying Service, others) and thought I had a fairly accurate idea of invoice pricing for a Honda Pilot, EX-L. I was clearly surprised when Kyle showed me a price that was $300 less than what I thought was invoice price for that vehicle. Even if the price reflected end-of-year incentive pricing, it was a nice surprise. Kyle also handed us a price sheet for all the possible options that were available to add onto the vehicle. All seemed reasonably priced, again, compared to the other Honda (and Toyota) dealerships we had visited previously. When we were unsure of a particular option, Kyle answered our questions by giving us both the pros and the cons of selecting that option so we believe we made educated decisions thanks to Kyle's candid answers to our questions. We picked the options we wanted, priced everything out and signed our contract - no surprises, no discussions with senior sales managers, no haggling, no hassles. All in all, a rather pleasant purchasing experience in dealing with Kyle Junek and Schomp Honda. When we picked up the vehicle, we also had about a one-hour one-on-one with a tech expert, Bambi McAllister, to walk us through all the features of the vehicle which was great for us as we were unfamiliar with the newest safety features and info system features. Another great surprise was the service department - only one experience with them but the department seems very well-run. They (John Perez) follow-up and communicate with you so you know what's happening with your vehicle. Bottom line: We are very happy with the whole purchase experience at Schomp Honda and of course, very happy with our Honda Pilot as well. And our salesman, Kyle Junek, was exceptional - I will definitely seek out Kyle on my next vehicle purchase! More

Report | Print