70 Reviews
Write a Review70 Reviews of John Potter
June 26, 2019
2016 Focus John made buying this car so easy and affordable. I would recommend asking for him when you go. Christen started the whole process, can't thank her John made buying this car so easy and affordable. I would recommend asking for him when you go. Christen started the whole process, can't thank her enough. More
Other Employees Tagged: Cristen Bennett
June 12, 2019
Great staff They will put you in a vehicle that you are comfortable with even if you don't have excellent credit. Also if problem with a use vehicle after days ha They will put you in a vehicle that you are comfortable with even if you don't have excellent credit. Also if problem with a use vehicle after days has pass when purchased they would take of it without hesitation. More
Other Employees Tagged: Robert Pritchard , Carlos Toscano, JT Triplett
June 09, 2019
Excellent Everyone I dealt with there Was very helpful, friendly, and had an excellent attitude. This was by far the best car buying experience I ever had I rea Everyone I dealt with there Was very helpful, friendly, and had an excellent attitude. This was by far the best car buying experience I ever had I really appreciate it and would recommend your dealership to anybody looking for a car More
June 05, 2019
Professional Establishment Exceptional service along with reasonable prices. John Potter is very knowledgeable of the Ford product and demonstrated high-powered efficacy as well Exceptional service along with reasonable prices. John Potter is very knowledgeable of the Ford product and demonstrated high-powered efficacy as well as service center rep (don't remember his name-guy with beard).. More
Other Employees Tagged: Robert Pritchard
May 28, 2019
Regrettable car purchase I bought a 2012 Ford Fusion here three weeks ago and in those three weeks, it's been one problem after another. They day after I bought it, I found a I bought a 2012 Ford Fusion here three weeks ago and in those three weeks, it's been one problem after another. They day after I bought it, I found a chip in the windshield and there was a chirping noise coming from under the hood. Turns out, it needed a new serpentine belt and a belt tensioner. Now I was told by my salesman that there's like a 160 point check of used cars, so how was this missed? They fixed the belt, but I was told by two people that as for the windshield chip, that their "chip guy" is only there on Thursdays. The following week, the tire pressure alert comes on. I didn't think anything of it at the time, so I put air in the one tire that needed it. Then, in the next several days, I had to put air in that same tire two more times. Ok, that does it, so I took it into Bill Kay on a Thursday so they could fix the tire and have the chip guy fix the chip in the windshield. After having the car there for a few hours, they tell me a screw was found in the tire and I'd have to pay for a new tire. Oh and the chip guy I was told, comes on Fridays, not Thursdays. The salesman told me that he's gonna try to have the chip guy come to me instead since I can't be taking off work for this. And if all that was not enough, on Memorial Day, I was trying to back out, and the car wouldn't go into reverse. The gear shift wasn't coming out of park. I had to turn the car off and back on again to get it to shift. Now this is after just three weeks of owning this car. I am just sick about it. More
Other Employees Tagged: Craig (service)
May 06, 2019
Great coustomer service John potter did a great job helping us get the car we(my wife) wanted in and ready for us in less then a day. I would definitely by a 2nd car for bil John potter did a great job helping us get the car we(my wife) wanted in and ready for us in less then a day. I would definitely by a 2nd car for bill kay ford More
April 15, 2019
Worst experience ever Service dept is terrible. Charged me $70 for THEIR screw up from when they screwed up my allignment. Very unprofessional! I'm sorry I bought a car her Service dept is terrible. Charged me $70 for THEIR screw up from when they screwed up my allignment. Very unprofessional! I'm sorry I bought a car here. More
Other Employees Tagged: Robert Pritchard , Thomas Mackey
April 08, 2019
Old man It was a very pleasant and warm as well as productive experience. John was professional but friendly and made spending my money less stressful. I woul It was a very pleasant and warm as well as productive experience. John was professional but friendly and made spending my money less stressful. I would definitely recommend or send family and friends to you. More
Other Employees Tagged: Dustin Collins
April 04, 2019
Great smooth service! Really appreciate the attention to detail and superior customer service! All my friends are envious of my new F150. I couldn't be happier! Thanks agai Really appreciate the attention to detail and superior customer service! All my friends are envious of my new F150. I couldn't be happier! Thanks again More
Other Employees Tagged: Cristen Bennett, Dave Edwards
March 24, 2019
Great no nonsense dealership. Bill Kay Ford is a dealership that should teach other dealerships how business should be run. No nonsense no pressure just a great deal. John Potter w Bill Kay Ford is a dealership that should teach other dealerships how business should be run. No nonsense no pressure just a great deal. John Potter was a true professional. More