John Reed | Page 24

Was originally told that the mileage plus plan would cover "Preventive Maintenance" on my car, so I purchased it. I took my car to Wyler Honda in Colerain to have a timing belt and water pump replaced w cover "Preventive Maintenance" on my car, so I purchased it. I took my car to Wyler Honda in Colerain to have a timing belt and water pump replaced which is considered "Preventive Maintenance" on a Honda and was told it only covers IF the part is faulty or is about to be faulty. How can a belt be "about faulty" A belt either breaks or it doesn't, and in Hondas when the timing belt breaks that means its more than likely going to need a new motor. I would consider replacing that belt as "Preventive Maintenance" I was duped into paying an extra $2300 for a Mileage Plus plan because I was told it would cover the timing belt and water pump replacement. I originally set up an appointment with the service department at the dealership, where I was told a day later that the dealership didn't have the appropriate tools for the job. Really? So then they referred me to the Wyler Honda store on Colerain Ave where I immediately picked up my car, drove 20 minutes to Colerain for them to tell me whoever told me the Mileage Plus plan covered the timing belt and water pump are full of it. So, I drove all over the place inconveniently was told something different than what I was originally told by the dealership I purchased the vehicle from. More

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John did a fantastic job taking care of us. My wife and I came in to purchase a used Cadillac. We came in around 8 pm and John greeted us with a smile. We explained what we were looking for and he took c I came in to purchase a used Cadillac. We came in around 8 pm and John greeted us with a smile. We explained what we were looking for and he took care of everything. We were concerned that we may have come to late but he assured us that he would stay as long as it took to take care of us. We would definitely recommend John Reed and Jeff Wyler to our friends. Thanks for such quality service! More

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he is good man buy car from I will be back in 3yrs get my next car hope john reed be there he wii be my personal sale person I wiil ask for next car hope john reed be there he wii be my personal sale person I wiil ask for More

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Second time around has been the absolute best! John Reed my sales expert was outstanding a alleviating my anxiety regarding the purchase of an even more expensive luxury car than my previous Cadillac. With my sales expert was outstanding a alleviating my anxiety regarding the purchase of an even more expensive luxury car than my previous Cadillac. With John, there was no buyers remorse, I drove away feeling confident I had the car "I" really wanted with all the bells and whistles and no haggle over price. The Fairfield Jeff Wyler team went the extra mile by staying late, John returned my emails after hours when I knew the facility was closed just to make sure my questions and concerns were answered. John Reed, coordinated and scheduled the extras notified me via email everything was done. The team leader Mr. Childers and the financing person all accommodated my odd work hours to get the deal done. Mr. Reed and the Jeff Wyler team exceeded my expectations. Make the drive and see for yourself! See you guys in the future Belinda More

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John Reed was very knowledge able about the Escalade vehicle and very friendly. He was easy to work with and I didn't feel pressured. I would recommend anyone to seek his help with the purchase of a vehicle and very friendly. He was easy to work with and I didn't feel pressured. I would recommend anyone to seek his help with the purchase of a new vehicle. He is a hard worker. Selwyn Brown was also great to work with on the finance end of the business. Brad Childers was also professional on his part of this GM business. More

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John Reed delivers what he promises! He went to work for us hours before we had our appointment! He found a minivan in the parameters that we discussed. His drive to do the very best for us did not go unn us hours before we had our appointment! He found a minivan in the parameters that we discussed. His drive to do the very best for us did not go unnoticed. He was great to my wife and especially my kids! He also stayed late to help us get a vehicle immediately! The entire staff was courteous and welcoming! Looking for a vehicle in the Tri-State area then I strongly recommend John Reed! More

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Price was not rated great, but price point is as expected as this is a Cadillac purchase. Entire staff was professional, friendly and took the extra step to make my experience one of the smoothest trans as this is a Cadillac purchase. Entire staff was professional, friendly and took the extra step to make my experience one of the smoothest transactions I have ever had. Great dealership!! Being a leadership expert, you all hit the mark when it comes to customer service! Rubi Ho President, Rubi Ho Corp, a Leadership Firm More

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I want to say Thank You to Mr. Reed for working so hard to get us in the car that we wanted. My husband and I are so excited!!! Mr. Reed was very friendly and honest, he even kept the kids happy with candy to get us in the car that we wanted. My husband and I are so excited!!! Mr. Reed was very friendly and honest, he even kept the kids happy with candy and other goodies. This was the best experience I have had buying a car, he was straight to the point and determined to get us in a car today. I will definitely recommend Mr. Reed to anyone who needs a new car. More

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I've been without a vehical for over a month and wasn't sure I was going to get one any time soon. It was becoming very annoying to try and find a ride to work, church or the store; and I spent my wasn't sure I was going to get one any time soon. It was becoming very annoying to try and find a ride to work, church or the store; and I spent my weekends confined and unmobile. I prayed for relief and God directed me to this website. I filled out the credit application on line and within 10 minutes I recieved a call from Mr. John Reed. John was very pleasant and understanding, his exact words were "I'm going to work hard for you and I promise we're going to get you in a car by the end of the day". Not that I didn't have cofidence in God or Mr. Reed, but I knew my circumstances with my credit and no money to put down on a car. At the end of the day, Mr. Reed didn't break his promise, not only did he fulfill his promise, but he was so wonderful to work with. He made me laugh in a situation that was very stressful and scary, this was a huge step for me and my mentally challenged son. Although it was challenging for Mr. Reed and I was very undecisive, Mr. Reed never made me feel pressured or unconfortable, he made the process so much easier. I will and have recommended Mr. Reed to ALL of my family and friends. And.... when I decide to purchase another car, I will not hesitate to contact John Reed. More

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I would like to give a personal "THANK YOU" to Mr. John Reed for his assistance with the purchase of my wife's new Nissan Pathfinder. Mr. Reed was a very active and keen listener to what I wanted Mr. John Reed for his assistance with the purchase of my wife's new Nissan Pathfinder. Mr. Reed was a very active and keen listener to what I wanted and what was required to close the deal. I had already done a fair bit of research online and visited another dealership. However, I chose to pull the trigger at Jeff Wyler because of Mr. John Reed's direct, honest, and open approach. I knew what she wanted, so it was just a matter of finding the right car at the best possible deal. Since I'm a "Buyer" in my professional life, I've seen and know most of the games and tactics that are used in a business transaction. However, I never once felt like any games were being played. Therefore, I was very comfortable with the transaction and felt like it was a WIN/WIN for both parties. So if you're in the market to purchase a new or used car, I would highly recommended you go find Mr. John Reed to help you find your car!! Sincerely, Mr. Jones More

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