Selwyn Brown

Our sales person Sam Harvey was very nice And professional. I test drove the cars on Saturday and then came back to buy a car on Monday. The sales managers that write up the offers added a bunc professional. I test drove the cars on Saturday and then came back to buy a car on Monday. The sales managers that write up the offers added a bunch of extra costs that took the price over the original price and also showed the taxes off all the extras not the value of the car. I told them I did not want any of the extras and the sales managers came back with reduced prices on the extras but didn’t take them off the offer. I felt like it was a bait and switch. I also felt like they thought because I was a woman I would be too dumb to notice. It is an unacceptable business practice. Sam Harvey was the only saving grace and I felt embarrassed for him that his mangers do that to him. I am now buying a car at another dealership More

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Our Salesman Brian Matthews worked with us very hard to get the car we wanted . Very knowledgeable on all aspects of car business. I recommend him . He kept us informed on what was happening with our car . get the car we wanted . Very knowledgeable on all aspects of car business. I recommend him . He kept us informed on what was happening with our car . Cedric Glover made sure our visit and car buying experience was good and comfortable.. Mr Brown finished the transaction as quickly and efficiently as possible. We’ve had two good car buying experiences at this dealership. More

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I had a pleasant experience with my salesman Brian. I have been in touch with him for about a week and a half after seeing the car on Cars.com. He answered all of my questions pertaining to the vehicle I have been in touch with him for about a week and a half after seeing the car on Cars.com. He answered all of my questions pertaining to the vehicle. The price kept dropping so I decided it was at the right price for me told him I wanted it and secured the loan. Only problem was they did not take down payments. So I flew out the next day and drove the car back home. Over 560 miles so boy did I get familiar with my car. So excited because it was exactly the car that I wanted. It was a pleasure dealing with Brian who was knowledgeable and very pleasant to talk with. I definitely would recommend Wyler if your in the market for a vehicle.. Brice More

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I purchased my new 2020 Cadillac XT6 this past weekend. Brian, Cedric and Selwyn made the process the best I have ever had and I buy cars every 36 months on average. This is my second Cadillac and I orig Brian, Cedric and Selwyn made the process the best I have ever had and I buy cars every 36 months on average. This is my second Cadillac and I originally was going to purchase a 2020 Explorer Platinum from a different dealer (we had been going back and forth on my trade for days) when Brian "checked back with me" to see if I was in the market. When I told him where I was in the process, what I was interested in from Cadillac, and what I wanted for my trade, he and Cedric went to work. We negotiated the deal over email and phone in approx. 2 hours. Then I went to see the vehicle, fell in love, they honored the deal and I am one happy Cadillac owner and I hate the car buying process. These guys are literally the BEST and they are upfront. Ask for this team when you want a Cadillac in OH. More

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"Great Service" I purchased a Pre-Certified Cadillac CT6 Platinum in excellent condition body and exterior. There was road noise in the tires on the initial test driv I purchased a Pre-Certified Cadillac CT6 Platinum in excellent condition body and exterior. There was road noise in the tires on the initial test drive which was pointed out to the sales person (Braxton). Working with Cedric Glover and his service team the car was riding like new at time of delivery. My experience with the Jeff Wyler franchise over the past 25 years has been exceptionally good. I would recommend you stop by and speak to Cedric Glover for an amazing deal on a new or pre-certified vehicle. Remember it is always in your best interest to do the home work first to understand the fees that may be associated with a vehicle purchase. More

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His & Her XT4's!!! On New Year's Eve 12/31/19 I leased a 2020 Cadillac XT4 from Jeff Wyler Cadillac in Fairfield, OH. Previously my husband purchased a 2019 XT4 in Sept On New Year's Eve 12/31/19 I leased a 2020 Cadillac XT4 from Jeff Wyler Cadillac in Fairfield, OH. Previously my husband purchased a 2019 XT4 in September from the same dealership. His salesperson was Brian Matthews. I also had Brian and in addition James Campbell was also assisting me with my lease. The team at Jeff Wyler Cadillac consisted of James Campbell, Brian Matthews, Cedric Glover and Selwyn Brown who were professional, accommodating and persistent. The team located the 2020 XT4 I wanted in New York and James Campbell went up and drove it back. He also went above & beyond service to come to our house and help my husband and myself connect our XT4's to open our garage door, and show me how to connect my android phone to the car to receive my SMS messages. The team was innovative in producing creative financing to enable me to lease the vehicle. Working with the team at Jeff Wyler Cadillac/Fairfield was a positive experience and I would refer anyone who is interested in purchasing a Cadillac to go to Jeff Wyler Cadillac/Fairfield, OH. Now my husband and I are delighted to have his & hers Cadillac XT4's!! More

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Leased my 2019 Cadillac. I leased a 2019 Cadillac. This was my first Cadillac I have ever owned. The sales team made it so easy. I am a customer for life. I love my CTS! Thank I leased a 2019 Cadillac. This was my first Cadillac I have ever owned. The sales team made it so easy. I am a customer for life. I love my CTS! Thanks to my sales person James More

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My Second Purchase with Mr. John Reed Mr. John Reed was very honest about my transition from my trade-in. He treated me like family. He worked his magic with the information I provided to Mr. John Reed was very honest about my transition from my trade-in. He treated me like family. He worked his magic with the information I provided to get approved for the loan. I give John Reed and his team a Five Star Rating and would recommend everyone to visit Jeff Wyler Cadillac Fairfield Oh, if their choosing to purchase a new vehicle. More

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My 3rd cadillac with john reed jr What can I say but everyone knows a3rd time is charm and that exactly how it was john reed and staff are great people that treats you like real family What can I say but everyone knows a3rd time is charm and that exactly how it was john reed and staff are great people that treats you like real family . It is the only place where i buy my cadillac if you want to see greatness than stop by and see John Reed and the # 1 staff when buying your next car More

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Love my new car! We found Jeff Wyler because they were the only Cadillac dealer open past 6pm on a Saturday. First positive: availability. I was interested in the XT We found Jeff Wyler because they were the only Cadillac dealer open past 6pm on a Saturday. First positive: availability. I was interested in the XT5 with a black interior because we have a black German Shepherd. Second positive: huge selection. Then I needed to decide if the car was worth the price. John asked my key needs/wants and explained how this car’s features met my list. He included my husband but was clear it was my car and I was his priority. He added humor to what is traditionally a pretty dull experience. And never appeared rushed despite their closing time of 7:30pm coming and going. Third positive: great service. I love the car and we definitely found a great dealer partner! More

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