John Reed | Page 6

Outstanding John is a perfect blend of professionalism and fun. My husband surprised me with a new Escalade and John was great, he even brought my new vehicle to John is a perfect blend of professionalism and fun. My husband surprised me with a new Escalade and John was great, he even brought my new vehicle to me on his day off. John has expert knowledge of all facets of my Cadillac. He was wonderful to work with. I feel so though I have made a new friend ! More

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Professional , excellent, top notch service John Reed went over and beyond my expectations during this car buying experience. He took more time that any other dealership to show, teach and dis John Reed went over and beyond my expectations during this car buying experience. He took more time that any other dealership to show, teach and discuss the cars features to make sure I understood everything my new purchase had to offer me. He worked with me and sales team to ensure an excellent overall experience. Simple, enjoyable car buying experience! More

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Professional ism at its best. This is how I would describe the service we received from mr. John Reed and others at Jeff Wyler Cadillac. We were treated like famil ism at its best. This is how I would describe the service we received from mr. John Reed and others at Jeff Wyler Cadillac. We were treated like family. More

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Never Go To Another Dealership John was amazing . He ask questions when I came in and listened to me. John made this a perfect and enjoyable car buying experience. He went above and John was amazing . He ask questions when I came in and listened to me. John made this a perfect and enjoyable car buying experience. He went above and beyond what I would have expected .I was in and out with a perfect payment and a big smile on my face no stress. The whole dealership was very professional and treated me amazing I will never go to another dealer and I will send everyone I know to them. The whole staff worked with me and treated me amazing!! More

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Great experience.. Kim T John was great. Having this experience, he made it feel like we had been friends forever! Oh by the way John, I can say yes! John was great. Having this experience, he made it feel like we had been friends forever! Oh by the way John, I can say yes! More

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A customer for life My Nissan Rogue was my third purchase from the John Reed at Wyler in Fairfield, Mr. Reed is always attentive to my needs and he listens. I've always h My Nissan Rogue was my third purchase from the John Reed at Wyler in Fairfield, Mr. Reed is always attentive to my needs and he listens. I've always has the best service at this lot- as long as John Reed is there, they have a customer for life. He always takes the time out to show me all the "bells and whistles" on my car and he is great at keeping in touch with me. More

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"Polite and patient" I stopped in the Fairfield location to make a purchase. Mr Reed was so polite he went over every button in my Cadillac Escalade. Mr Reed was so kind t I stopped in the Fairfield location to make a purchase. Mr Reed was so polite he went over every button in my Cadillac Escalade. Mr Reed was so kind to help me with the On Star services. Mr. Reed is kind, patient very knowledgeable. I felt extremely comfortable at Fairfield Cadillac. Thank you More

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Wyler should be ashamed to have his name on this building I recently purchased a brand new Kia from Jeff Wyler Kia in Fairfield. From the second I walked in the door, I was treated horribly. I was greeted by I recently purchased a brand new Kia from Jeff Wyler Kia in Fairfield. From the second I walked in the door, I was treated horribly. I was greeted by a rude comment and immediately asked for a different salesman. After a 6 hour day spent at Kia waiting for finance, only to have a man who had absolutely no idea what he was doing with my paperwork, I was off with my new car. The next day it wouldn't start (yes, my brand new car would not freaking start!) and it needed to be serviced. It was nearly impossible to have an appointment scheduled with the service department. Knowing I was frustrated, my salesman called me just to berate me, saying my request was impossible. I'veneer had a salesman yell at me and disrespect me in such a way!! Unbelievable! I went up to Kia with every intention of turning in the car and taking my business elsewhere. However, I was greeted by multiple salesmen and a sales manager who promised to make things right. SPOILER ALERT: THEY FAILED. They kept my car that evening for service as well as some after market additions. It has been over 2 weeks and I STILL don't have my car. I've spent the last 3 days calling the dealership and sales managers to get an update only to be given the run-around. No one will return my calls and one sales manager even had the audacity to hang up on me. If you're still reading this, thanks for reading my rant. Point being, do not buy a car here. Stay as far away as you possibly can and take your business to people who have a sense of customer service and respect. You will be much better off, trust me! More

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100% HAPPY I am very happy with my new car and very pleased with John Reed Jr. he was very helpfully in helping me pick out a car. I am 100% happy... I am very happy with my new car and very pleased with John Reed Jr. he was very helpfully in helping me pick out a car. I am 100% happy... More

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JOHN REED YOU ARE OUTSTANDING, SUPERB, MAGNIFICENT, SUPREME I WANT TO THANK MR. REED VERY MUCH FOR HIS EXCELLENT SERVICE. I CALLED THE CUSTOMER SERVICE TO TALK TO ANYONE ABOUT MY CAR PROBLEM AND JOHN WAS THE ON I WANT TO THANK MR. REED VERY MUCH FOR HIS EXCELLENT SERVICE. I CALLED THE CUSTOMER SERVICE TO TALK TO ANYONE ABOUT MY CAR PROBLEM AND JOHN WAS THE ONE WHO ANSWER THE PHONE, SO I TOLD HIM ABOUT MY CAR ISSUE AND HE PROMISE ME HE WAS GOING TO PUT A SMILE ON MY FACE. MR REED COMPLETELY TURNED MY SADNESS TO JOY. HE ALWAYS TELLS ME TO KEEP SMILING BECAUSE IS NOT THE END OF THE WORLD. MR REED GAVE ME AWESOME ADVISE ANY WONDERFUL DAD WILL GIVE TO THEIR CHILDREN. YOU ARE BEHIND AMAZING. ALL THE EMPLOYEES ARE NICE AND WONDERFUL PEOPLE. BUT MR REED IS FABULOUS. ALSO WANT TO THANK ANYONE WHO HELP MR JOHN FOR MAKING ME KEEP SMILING..... GOD BLESS. THANKS JOHN REALLY DO APPRECIATE IT ALOT. More

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