John Rohde
John Rohde at Duval Ford

John Rohde

Service Advisor

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.9
165 Reviews
4.9

165 Reviews

Write a Review

165 Reviews of John Rohde

December 01, 2025

Dealership Rating
Employee Rating

My service guy Will was very good, he explaines the services i needed and help me thru the process. i give he a A plus. thank you More

by Rhouston1924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Duval Ford responded

Clear communications is key to a great partnership with your service advisor. Thanks Rhouston1924 for sharing your 5 stars with Will and Duval Ford.

November 28, 2025

Dealership Rating
Employee Rating

The dealership is always professional. They always have quick turn around times. I can be my car in and out quickly. More

by Lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Duval Ford responded

Duval Ford works diligently every day at great time management. Thank you Lacey for the 5 star recognition.

November 28, 2025

Dealership Rating
Employee Rating

Above and beyond for such a great deal is all I can say. I inquired about the truck around 3:00 a.m. and by 8:00 a.m. Mr.Brown had a full walk around video. So we went, we saw, we negotiated, and purchased More

by ThPranksta
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Leighton Brown

Dec 04, 2025

Duval Ford responded

That's the way it's done at Duval Ford. Thank you ThPranksta for sharing your 5 star experience with Leighton. Enjoy your Ford F-350.

November 25, 2025

Dealership Rating
Employee Rating

Excellent service. Completed in a timely fashion. All service updates are completed. Pricing was fair. More

by jmjames419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Duval Ford responded

Duval Ford appreciates your 5 star feedback jmjames419 for our time management, customer service and fair pricing.

November 22, 2025

Dealership Rating
Employee Rating

Great service, the techs that came to my home did not waste time went straight to work and did a great job. More

by griftd52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Duval Ford responded

Thanks griftd52 for sharing your 5 star experience with the Duval Ford Mobile Service team - convenient and time saver.

November 21, 2025

Dealership Rating
Employee Rating

Considerate, helpful, always ready to answer any question. Always does right by this family. Thanks! More

by DonK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Duval Ford responded

Clear communications are key to the success of the Duval Ford Service First promise. We appreciate your 5 star comments DonK.

October 31, 2025

Dealership Rating
Employee Rating

Fantastic dealership to do business with. Service advisors are all great and the mobile service department provides the best service. More

by GCARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Duval Ford responded

Thanks GCarroll for providing the Duval Ford dealership and Mobile Service team 5 stars.

October 26, 2025

Dealership Rating
Employee Rating

The Duval Ford service department is above-and-beyond expectations. Very helpful and considerate. I have been a customer since 2008 and throughout this time they have earned my business on any number of More

by buybeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jordan

Oct 29, 2025

Duval Ford responded

Duval Ford appreciates your 5 stars and continued business buybeach.

October 20, 2025

Dealership Rating
Employee Rating

Duval Ford Service Department is absolutely the best. I was scheduled for a mobile service, the tech arrived on time, did an excellent job, and finished in a timely fashion. Every part of Duval Ford Serv More

by janet.mccargo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Duval Ford responded

Thank you Janet for sharing your 5 star experience with the Duval Ford Mobile Service team.

October 18, 2025

Dealership Rating
Employee Rating

Customer friendly staff who seem to care about customers satisfaction. Staff are trained and very professional. More

by Sheldon
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jordan and Jace Edwards

Oct 29, 2025

Duval Ford responded

Duval Ford appreciates your 5 star feedback Sheldon.

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