
Duval Ford
Jacksonville, FL
1,427 Reviews of Duval Ford
"My service adviser was Allison. She was very friendly..."
- Corey922LMy service adviser was Allison. She was very friendly and thorough. When the service could not be completed in one day, she efficiently arranged for a rental so that I would not have to go a week without transportation. Also I appreciated her being upfront about the charges.
Read More"Same-day service even when there was a lot to be done on..."
- A Ford Family MemberSame-day service even when there was a lot to be done on the car such as oil change, 36,000 mile check up and full-service cleaning and detailing.
Read More"Great to work with. No pushy salesmen but very helpful...."
- 1bcase.bcGreat to work with. No pushy salesmen but very helpful. Made sure every option of f150 available was tested out before I made the decision on the truck I chose
Read More"Responding to one letter that my 2016 focus hatchback is..."
- Andrea ZResponding to one letter that my 2016 focus hatchback is in high demand I discovered a new way to make an oil change just get a 2020 EcoSport! (actually, while my oil change was taking place, I asked Juan V if I could test drive the eco-sport and ended up buying it)!!!
Read More"Brought our Ford Focus in for a transmission issue...."
- Brct4Brought our Ford Focus in for a transmission issue. Allison was aware of the common problem with this vehicle and got us fixed up quickly. She kept us informed throughout the repair and handled all the behind the scene details. I had never been to Duval Ford before for service in our 28 years living here. Because of the job Allison did for us I will return for future maintenance on our vehicles. She is a customer service specialist for sure.
Read More"Very professional and courteous service from all..."
- Donald WVery professional and courteous service from all personnel involved the the purchasing process, for selecting the car to finalizing all documents. Great experience from beginning to end.
Read More"Mark in service was EXCELLENT!!! He put me first and made..."
- george.rankinMark in service was EXCELLENT!!! He put me first and made me feel right at home. He followed up with a phone call to explain everything. I would hire him..
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