Duval Ford

I had a nail go thru one of my tires. I took my car to the service department and they did a great job of keeping me informed as to what was happening. They took care of my needs and did a great job as well. Awesome!!

A good experience and would recommend anyone to work with Warren on their next Ford purchase. He put in the time and effort to get me the right truck.

Fast and efficient . They got me in right away and the work done was very good. Very happy with service would recommend them for services

Took my Escape in for a TPMS light, and was in and out of there within 10 minutes! The service writer, service manager, and technicians were as friendly and knowledgable as could be.

Sales person Susan Moore, is the reason for my 5 star review, not only was she helpfull in the selection process, she showed me how to set up the bluetooth connection, took the time to explain everything about the truck, she even took the time to help me transfer stuff from my old truck to the new one. She was a delight to talk with, when I needed answers to my questions, she had them.. Awesome person. The finance manager lionel, was a awesome to work with, I felt very at ease . Enjoyed the entire experience.

Ethan was my contact for buying out the lease of my 2016 Ford Edge. He was courteous, personable, and showed genuine interest in my situation. He always responded immediately if I had a question, even on his day off! I got a little snippy with him about something but he still treated me very kindly. Ethan is an all-around great guy who represents a dealership that truly cares about their customers. I didn't feel like "just a number" as I have at so many other dealerships.

Great experience, thanks mainly to, Mike, the gentleman in the Service area at the high desk next to the work garage. He is a returning employee and is amazing!! Wonderful customer service, very patient, efficient, and knowledgeable; great personality. This gentleman does not have business cards yet, and he is not in the list below, so I wish I would have gotten his last name, but I did not think of this survey.

Solid communication from the Service Advisor. Quick diagnosis and repair from the Technician. Overall repair costs very favorable. Clean facility with comfortable waiting area. Well done.

It has been a pleasure speaking with Bill and Sean Pimental today. These guys help me with my hardship.. Much Love from a Bahamian . Thanks

Gunny Moore always takes great care of me. We live 1 mile from another Ford Dealership, and drive right past it an hour to go see Gunny (although Gunny offered to drive up over an hour to bring me paperwork). We just purchased a car we leased 3 years ago. Could not have been a smoother process. Gunny even made sure to get the oil changed and car fully detailed just on a lease transfer. "Your buying a new car and should act like one" Gunny said. Aside from the professionalism, it's great to go see Gunny and his wife Susan, we always share some great laughs and stories. As a business person, I live by the mantra. "People do business with people they know and trust". This is my third and I'm sure not final vehicle I'll purchase as long as Gunny and Susan are there.