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Duval Ford

4.8

936 Lifetime Reviews

1616 Cassat Ave, Jacksonville, Florida 32210
Call (904) 387-6541

Top Reviewed Employees

David Moore, Salesperson, Duval Ford

David Moore

Salesperson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Susan Moore, Salesperson, Duval Ford

Susan Moore

Salesperson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Jordan, VP of Fixed Operations, Duval Ford

Richard Jordan

VP of Fixed Operations
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Murdock, Sales Manager, Duval Ford

Mike Murdock

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

December 08, 2017

"Busy Beavers At Work!"

- Brad E Lowans

The service department was JUMPING! There was really no way I thought, when I pulled up, I would be leaving in less than an hour! Forty minutes later, I was given my keys and heading home. Great job to everyone involved!

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Employees Worked With

Sorry, I do not know the name of the women that helped me.

December 07, 2017

"Very professional, accomadating and patient"

- GaryG

Even though this is a high volume dealership, I felt a sense of personal one on one relationship with all involved. Never the old Salesman 101 that you still encounter at some dealers today. Sales persons Tino Lebron and Taysha Diaz showed professionalism, courtesy and patience beyond normally expected in such a bustling dealership. I was purchasing based on business needs, so it was very important that I achieve the best deal possible. And Duval Ford accommodated. Other Ford dealers fell way short to the point of insulting my intelligence. The purchased vehicle had a minor cosmetic issue that was resolved to perfection, with timely updates from the Service Writer John. Job well done all around. Thank you to all in Duval Ford.

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Employees Worked With

Taysha Diaz, Tino (The Ant) Lebron

December 07, 2017

"Competent Service"

- CalvinandJanet

When we first arrived no one seemed to be around to help us. Finally someone came out asked what we needed and he said he would get someone and we had to wait a few more minutes. But, from there everything went great. Our service associate kept us informed of what was going on. The overall time was about what they told us. They ran the car through the wash which was nice.

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Employees Worked With

Michael Gigante

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Television
  • Vending Machines