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Duval Ford

4.8

1,066 Lifetime Reviews

1616 Cassat Ave, Jacksonville, Florida 32210
Call (904) 387-6541

Top Reviewed Employees

David Moore, Salesperson, Duval Ford

David Moore

Salesperson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Rohde, Service Advisor, Duval Ford

John Rohde

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Warren Hart, Salesperson, Duval Ford

Warren Hart

Salesperson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Will Law, New Car Team Leader, Duval Ford

Will Law

New Car Team Leader
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

July 19, 2018

"Above and beyond "

- WasaChevy Guy

I just recently bought a truck from Duval ford and had to bring it back for some service and a couple things that they needed to take care of the spray in bedliner. My experience from start to finish has been outstanding. The salesman wasn’t pushy like I found it other car dealerships he asked you what options I wanted and showed me only that. When I came in to the service department McKenzie and my salesman Alden met me gave me a brand new loaner truck because I use my truck for work and couldn’t use an SUV. I’ve never been to a car dealership or dealt with the service department that cared so much about their customers and making their customers happy. Keep up the great work and if I know anyone looking for a vehicle I’ll definitely send them to Duval Ford

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Employees Worked With

Alden Davis, McKenzie Winter

July 19, 2018

"Quick Lane Service "

- Ford Guy

I took my 2010 Ford F1 50 in for a quick Lane oil change, I was greeted very promptly by service advisors everything was handled efficiently effectively and quick, Ryan Yoder the service technician that went over my vehicle was very thorough and did an excellent job as did the service advisors and everyone involved in the process of servicing my truck, I was heading out of town and they gave me total peace of mind to know that I left with the truck being thoroughly checked out, had no problems no issues at all on the trip that I took. I would definitely recommend Duval Ford for Quick lane service. Customer Viewpoint

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Employees Worked With

Ryan Yoder

July 19, 2018

"Excellent Experience"

- Bonnie’scar2018

We have been car shopping for a few months. We were not impressed wth other dealerships we visited. When we entered the showroom, Frederick greeted us immediately and asked the purpose of our visit and insured us that he could be of help. We told him what we had liked at on the lot and he immediately began searching for what we wanted in, hopefully, our new vehicle. Within an hour, we had found what we wanted in a new vehicle and Frederick, “sealed the deal.” He introduced us to Randy in the finance department and in another 20 minutes we had a new car! Excellent experience overall and in the mid to late fall, we are planning to return to hopefully buy a truck for my husband.😊

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Employees Worked With

Frederick Brown Jr.(sales) Randy (financing)

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Television
  • Vending Machines