John Rohde
John Rohde at Duval Ford

John Rohde

Service Advisor

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.9
157 Reviews
4.9

157 Reviews

Write a Review

157 Reviews of John Rohde

October 20, 2025

Dealership Rating
Employee Rating

Duval Ford Service Department is absolutely the best. I was scheduled for a mobile service, the tech arrived on time, did an excellent job, and finished in a timely fashion. Every part of Duval Ford Serv More

by janet.mccargo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 18, 2025

Dealership Rating
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Customer friendly staff who seem to care about customers satisfaction. Staff are trained and very professional. More

by Sheldon
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jordan and Jace Edwards

October 18, 2025

Dealership Rating
Employee Rating

Great dealership. I always try to visit Duval Ford. and Will the rep i had for my service was extremely helpful and very nice. Got me car in and out in the timeframe h More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Edge

September 12, 2025

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Service writer was very professional and courteous. Showed genuine for me and promptly completed service on my truck. great job! More

by charles.debaecke
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will

Sep 17, 2025

Duval Ford responded

The Duval Service First promise includes clear communications and great time management. Thanks Charles for the 5 star recognition.

September 07, 2025

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Employee Rating

Always get great service. They always make sure you’re happy with your service. Jace and Will did a great Job of making me feel at home. More

by Tim M.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jace and Will

Sep 08, 2025

Duval Ford responded

Duval Ford strives for 100% customer satisfaction with every visit. Thanks Tim for the 5 star recognition.

September 07, 2025

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Employee Rating

The oil leak observed at my previous maintainance visit was diagnosed as more of an ooze. The service technician told the service advisor that there is no major problem right now. They suggested we just mo More

by Jsvwhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Cucanan deserves 5 stars.

Sep 08, 2025

Duval Ford responded

Duval Ford appreciates your mention of our integrity in your 5 star experience with our service department. Thank you Jsvwhm.

September 03, 2025

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Employee Rating

Great Service! Nice people. Would recommend this ford dealer to another looking or serving a ford More

by ericgaiser73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Duval Ford responded

Thank you ericgaiser73 for the 5 star recommendation on your recent service visit with Duval Ford on Cassat Avenue.

September 01, 2025

Dealership Rating
Employee Rating

Mobile service technicians provided great professional service. They were on time and did amazing work. More

by stevewilford78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Duval Ford responded

Duval Ford is pleased to provide our Mobile Service program, we come to you at home or work. Thanks stevewilford78 for the recognition.

July 23, 2025

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Employee Rating

Duval Ford is my go to service center. Always have appointments available and ready to serve you . More

by sherylanderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Duval Ford responded

Duval Ford thanks you sherylanderson1 for the 5 star feedback for the service department. An open appointment schedule keeps us all happy.

July 05, 2025

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Employee Rating

Always promt service with excellent communication attention to detail at a fair price. What's not to love. More

by crlotero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Duval Ford responded

Duval Ford loves your 5 star feedback for our entire service team. Thanks crloyero.

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