Duval Ford Service Department is absolutely the best.
I was scheduled for a mobile service, the tech arrived on time, did an excellent job, and finished in a timely fashion. Every part of Duval Ford Serv
I was scheduled for a mobile service, the tech arrived on time, did an excellent job, and finished in a timely fashion. Every part of Duval Ford Service is excellent.
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by janet.mccargo
Customer friendly staff who seem to care about customers
satisfaction. Staff are trained and very professional.
satisfaction. Staff are trained and very professional.
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by Sheldon
Other Employees Tagged:
Ryan Jordan and Jace Edwards
Great dealership.
I always try to visit Duval Ford. and Will the rep i had for my service was extremely helpful and very nice. Got me car in and out in the timeframe h
I always try to visit Duval Ford. and Will the rep i had for my service was extremely helpful and very nice. Got me car in and out in the timeframe he mentioned and let me know of the other issues with the car had and was not pushy unlike other places. Also on this review it shows a John Rohde as my service dept rep i am not sure who that is. The one that took care of me name is Will Edge. He is the only person i delt with. He was great.
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by Walter
Service Price Transparency
Other Employees Tagged:
Will Edge
Service writer was very professional and courteous.
Showed genuine for me and promptly completed service on my truck. great job!
Showed genuine for me and promptly completed service on my truck. great job!
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by charles.debaecke
Service Price Transparency
Other Employees Tagged:
Will
Sep 17, 2025 -
Duval Ford responded
The Duval Service First promise includes clear communications and great time management. Thanks Charles for the 5 star recognition.
Always get great service.
They always make sure you’re happy with your service. Jace and Will did a great Job of making me feel at home.
They always make sure you’re happy with your service. Jace and Will did a great Job of making me feel at home.
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by Tim M.
Service Price Transparency
Other Employees Tagged:
Jace and Will
Sep 08, 2025 -
Duval Ford responded
Duval Ford strives for 100% customer satisfaction with every visit. Thanks Tim for the 5 star recognition.
The oil leak observed at my previous maintainance visit
was diagnosed as more of an ooze. The service technician told the service advisor that there is no major problem right now. They suggested we just mo
was diagnosed as more of an ooze. The service technician told the service advisor that there is no major problem right now. They suggested we just monitor it right now instead of spending $3,000 on the repair.
Since I already approved the repair, there was nothing stopping Duval Ford from performing it, except for their integrity. I truly appreciate them.
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by Jsvwhm
Service Price Transparency
Other Employees Tagged:
Rodney Cucanan deserves 5 stars.
Sep 08, 2025 -
Duval Ford responded
Duval Ford appreciates your mention of our integrity in your 5 star experience with our service department. Thank you Jsvwhm.
Great Service!
Nice people. Would recommend this ford dealer to another looking or serving a ford
Nice people. Would recommend this ford dealer to another looking or serving a ford
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by ericgaiser73
Service Price Transparency
Sep 08, 2025 -
Duval Ford responded
Thank you ericgaiser73 for the 5 star recommendation on your recent service visit with Duval Ford on Cassat Avenue.
Mobile service technicians provided great professional
service. They were on time and did amazing work.
service. They were on time and did amazing work.
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by stevewilford78
Service Price Transparency
Sep 02, 2025 -
Duval Ford responded
Duval Ford is pleased to provide our Mobile Service program, we come to you at home or work. Thanks stevewilford78 for the recognition.
Duval Ford is my go to service center.
Always have appointments available and ready to serve you .
Always have appointments available and ready to serve you .
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by sherylanderson1
Service Price Transparency
Jul 23, 2025 -
Duval Ford responded
Duval Ford thanks you sherylanderson1 for the 5 star feedback for the service department. An open appointment schedule keeps us all happy.
Always promt service with excellent communication
attention to detail at a fair price. What's not to love.
attention to detail at a fair price. What's not to love.
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by crlotero
Service Price Transparency
Jul 07, 2025 -
Duval Ford responded
Duval Ford loves your 5 star feedback for our entire service team. Thanks crloyero.