The Duval Ford service department is above-and-beyond
     expectations. Very helpful and considerate. I have been a customer since 2008 and throughout this time they have earned my business on any number of 
     expectations. Very helpful and considerate. I have been a customer since 2008 and throughout this time they have earned my business on any number of occasions. I purchased my 2024 F-150 from this dealer precisely because of their excellent service.
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    by buybeach
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
            
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                        Ryan Jordan
                    
            
     
    
    
    
        
                
                    Oct 29, 2025 -
                    
                        Duval Ford responded
                        Duval Ford appreciates your 5 stars and continued business buybeach.
                     
                 
         
 
 
    
    
    
    Duval Ford Service Department is absolutely the best.
     I was scheduled for a mobile service, the tech arrived on time, did an excellent job, and finished in a timely fashion. Every part of Duval Ford Serv
     I was scheduled for a mobile service, the tech arrived on time, did an excellent job, and finished in a timely fashion. Every part of Duval Ford Service is excellent.
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    by janet.mccargo
    
    
    
    
    
    
    
    
    
    
        
                
                    Oct 29, 2025 -
                    
                        Duval Ford responded
                        Thank you Janet for sharing your 5 star experience with the Duval Ford Mobile Service team.
                     
                 
         
 
 
    
    
    
    Customer friendly staff who seem to care about customers
     satisfaction. Staff are trained and very professional.
     satisfaction. Staff are trained and very professional.
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    by Sheldon 
    
    
    
    
    
    
            
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                        Ryan Jordan and Jace Edwards
                    
            
     
    
    
    
        
                
                    Oct 29, 2025 -
                    
                        Duval Ford responded
                        Duval Ford appreciates your 5 star feedback Sheldon.
                     
                 
         
 
 
    
    
    
    Great dealership.
     I always try to visit Duval Ford. and Will the rep i had for my service was extremely helpful and very nice. Got me car in and out in the timeframe h
     I always try to visit Duval Ford. and Will the rep i had for my service was extremely helpful and very nice. Got me car in and out in the timeframe he mentioned and let me know of the other issues with the car had and was not pushy unlike other places. Also on this review it shows a John Rohde as my service dept rep i am not sure who that is. The one that took care of me name is Will Edge. He is the only person i delt with. He was great. 
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    by Walter
    
    
    
    
        
        
                    
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                        Will Edge 
                    
            
     
    
    
    
        
                
                    Oct 29, 2025 -
                    
                        Duval Ford responded
                        Duval Service First includes clear communications and great time management. Thanks Walter for sharing your 5 stars with Duval Ford.
                     
                 
         
 
 
    
    
    
    Service writer was very professional and courteous.
     Showed genuine for me and promptly completed service on my truck. great job! 
     Showed genuine for me and promptly completed service on my truck. great job! 
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    by charles.debaecke
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
            
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                        Will
                    
            
     
    
    
    
        
                
                    Sep 17, 2025 -
                    
                        Duval Ford responded
                        The Duval Service First promise includes clear communications and great time management. Thanks Charles for the 5 star recognition.
                     
                 
         
 
 
    
    
    
    Always get great service.
     They always make sure you’re happy with your service. Jace and Will did a great Job of making me feel at home. 
     They always make sure you’re happy with your service. Jace and Will did a great Job of making me feel at home. 
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    by Tim M. 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
            
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                        Jace and Will
                    
            
     
    
    
    
        
                
                    Sep 08, 2025 -
                    
                        Duval Ford responded
                        Duval Ford strives for 100% customer satisfaction with every visit. Thanks Tim for the 5 star recognition.
                     
                 
         
 
 
    
    
    
    The oil leak observed at my previous maintainance visit
     was diagnosed as more of an ooze. The service technician told the service advisor that there is no major problem right now. They suggested we just mo
     was diagnosed as more of an ooze. The service technician told the service advisor that there is no major problem right now. They suggested we just monitor it right now instead of spending $3,000 on the repair. 
Since I already approved the repair, there was nothing stopping Duval Ford from performing it, except for their integrity. I truly appreciate them. 
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    by Jsvwhm
    
    
    
    
        
        
                    
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                        Rodney Cucanan deserves 5 stars. 
                    
            
     
    
    
    
        
                
                    Sep 08, 2025 -
                    
                        Duval Ford responded
                        Duval Ford appreciates your mention of our integrity in your 5 star experience with our service department. Thank you Jsvwhm.
                     
                 
         
 
 
    
    
    
    Great Service!
     Nice people. Would recommend this ford dealer to another looking or serving a ford 
     Nice people. Would recommend this ford dealer to another looking or serving a ford 
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    by ericgaiser73
    
    
    
    
        
        
                    
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                    Sep 08, 2025 -
                    
                        Duval Ford responded
                        Thank you ericgaiser73 for the 5 star recommendation on your recent service visit with Duval Ford on Cassat Avenue.
                     
                 
         
 
 
    
    
    
    Mobile service technicians provided  great professional
     service.  They were on time and did amazing work.  
     service.  They were on time and did amazing work.  
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    by stevewilford78
    
    
    
    
        
        
                    
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                    Sep 02, 2025 -
                    
                        Duval Ford responded
                        Duval Ford is pleased to provide our Mobile Service program, we come to you at home or work. Thanks stevewilford78 for the recognition.
                     
                 
         
 
 
    
    
    
    Duval Ford is my go to service center.
     Always have appointments available and ready to serve you .
     Always have appointments available and ready to serve you .
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    by sherylanderson1
    
    
    
    
        
        
                    
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                    Jul 23, 2025 -
                    
                        Duval Ford responded
                        Duval Ford thanks you sherylanderson1 for the 5 star feedback for the service department. An open appointment schedule keeps us all happy.