John Russo
John Russo at Kings INFINITI

John Russo | Page 134

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9
1,341 Reviews

Dealership Experience

33 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

Languages Spoken

English English

4.9

1,341 Reviews

Write a Review

1341 Reviews of John Russo

November 21, 2016

Dealership Rating
Employee Rating

Qx50 lease Excellent service and quality wouldn't think of going anywhere else. Been a client since 1994. Always a wonderful experience. Highly recommend th More

by Midplaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roman Zeltser

Nov 23, 2016

Kings INFINITI responded

Thank you for the excellent review! We greatly appreciate your patronage throughout the years and are glad our customer service and quality vehicles do not disappoint! We look forward to many more years of your business.

November 13, 2016

Dealership Rating
Employee Rating

Great service at Kings Infiniti.0 John is always very professional. I came in for my oil change and was done in 15 minutes, and my car was washed too. Can't get better than that. More

by Bp1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2016

Kings INFINITI responded

Thanks for the positive feedback about our service team. We are happy to hear that you enjoyed our fast, yet thorough service, and we look forward to having you back for your next oil change!

November 09, 2016

Dealership Rating

Amazing Excellent Service. A pleasure to deal with. John is very professional, courteous and friendly. Brought my car in for service and they even wash it for More

by clkm31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2016

Kings INFINITI responded

Thank you for taking the time to share your wonderful words about John and our team! We love reading reviews like yours, because it ensures us that we are doing a great job and our customers are noticing it! Have a great day.

November 08, 2016

Dealership Rating
Employee Rating

Superior service and accommodations I look forward to my service appointment because of the highly professional, super friendly and quality service from the minute I arrive to when I lea More

by rangerfan,den2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne in the service area.

Nov 17, 2016

Kings INFINITI responded

Thank you for taking the time to share your wonderful words about John and our team! We love reading reviews like yours, because it ensures us that we are doing a great job and our customers are noticing it! Have a great day.

November 08, 2016

Dealership Rating
Employee Rating

excellent John Russo is always very professional, knowledgeable, competent, pleasant, good communicator in taking time at explaining work and answering question More

by coachedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2016

Kings INFINITI responded

Thanks for taking the time to share your 5-star experience with us! We are so glad to hear that John did such a wonderful job with assisting you. We will be sure to pass this review over to John on your behalf. We hope to see you again soon!

November 06, 2016

Dealership Rating

Excellent service The service department never ceases to amaze me. Great service, punctual, friendly and reliable. Brought car in for recall and oil change and car was More

by Gary D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2016

Kings INFINITI responded

Gary-We are glad to hear that you’ve always had great experiences when getting service work done on your car. We always try to go the extra mile for our customers! We hope you have a great day, thanks for the review!

October 24, 2016

Dealership Rating

Monica Kleinman It is always a pleasure to go in for service. Everyone is always very pleasant, friendly and professional. There is never much of a wait. More

by monicakleinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Nov 01, 2016

Kings INFINITI responded

Monica- Thanks for the kind words and loyal patronage! We are happy to hear that you can always count on us for the best service and a quick job. We hope to work with you again the next time you are in need!

October 21, 2016

Dealership Rating

Service appointment - Minor Tune-up The Owner, Service Mgr., Staff & Mechanics are always very pleasant. Service Efficient and expediant. I have been purchasing automobiles from King's More

by Datsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Oct 31, 2016

Kings INFINITI responded

Thanks for sharing your kind words with us! We appreciate your loyalty to us over the past 45 years and we are glad that you are a part of the King’s Infiniti & Nissan family. We hope you have a wonderful day and we look forward to seeing you again next time!

October 20, 2016

Dealership Rating

Very good place to have your car service Very great service , very friendly , outstanding work, very good communication keeping you updated with your car, I would recommend anybody, he made More

by Louieq50s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Oct 31, 2016

Kings INFINITI responded

Louie-Thanks for the 5-star review! We appreciate your business and we are glad to hear that John was able to get you in and out in a timely manner for your service! We hope you have a wonderful day.

October 20, 2016

Dealership Rating

Great service Very fast service and they even wash the car for you. Ron Mechler and John Russo are true professionals. They will keep me in the Infiniti family. More

by Bp1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Oct 20, 2016

Kings INFINITI responded

Thanks for the awesome feedback regarding your service with us. We are happy to hear that you were in and out and that Ron and John were able to assist you with your needs. We hope you have a fantastic day!

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