John Salinas

Brian Houlihan was very professional and kept me informed throughout the process of my engine being replaced and he called me on numerous occasions with updates. Every time that I called Matthews KIA to spea throughout the process of my engine being replaced and he called me on numerous occasions with updates. Every time that I called Matthews KIA to speak to Brian, they were quick to forward my call to speak with him. At the time when I picked up my car after all repairs were completed, Francis was very thorough in explaining to me all the work that was done on my vehicle. When I picked up my car and before I pulled out of the lot, I noticed that my air conditioning was not working properly. I spoke to Austin about it and he had one of the technicians take a look at it right away. The air conditioning system had air in the line and it was taken care of immediately and my air conditioning was working properly. Thank you Matthews KIA and staff for everything you guys all did for me. You turned a very bad situation into a very pleasant experience. Thanks again for everything!!! More

by EJTORRES4 Verified Customer Verified Customer

Report | Print

Billy was very knowledgeable and helpful in assisting me purchasing the vehicle of my choice. purchasing the vehicle of my choice. More

by richm717 Verified Customer Verified Customer

Report | Print

Brian is awesome, you couldn't ask for a better service advisor! He will take care of you. advisor! He will take care of you. More

by tav164 Verified Customer Verified Customer

Report | Print

Excellent customer service ! Very accommodating with scheduling And the service package is well worth the money Very accommodating with scheduling And the service package is well worth the money More

by BABYALEX1121 Verified Customer Verified Customer

Report | Print

Service department is top notch. Customer service is fantastic. I trust my vehicle is being serviced properly. Customer service is fantastic. I trust my vehicle is being serviced properly. More

by Bob Verified Customer Verified Customer

Report | Print

Best dealership and service department ever! Honest, responsive, and transparent. Keep you informed at every step. Honest, responsive, and transparent. Keep you informed at every step. More

by mpossinger Verified Customer Verified Customer

Report | Print

Service FAST HONEST, Sales dept not that workable. Salesman we bought 6 Sarennto and 1 Telluride had left to another company Salesman we bought 6 Sarennto and 1 Telluride had left to another company More

by ron@rapidpallet.com Verified Customer Verified Customer

Report | Print

Brought my car in for an oil change and fix my wireless charger. Great communication by the service team and all issues addressed promptly. See you in March for my inspection. charger. Great communication by the service team and all issues addressed promptly. See you in March for my inspection. More

by Peevee1 Verified Customer Verified Customer

Report | Print

Their service is prompt, reliable and courteous. It’s a pleasure to work with Matthews KIA It’s a pleasure to work with Matthews KIA More

by JNWFAM Verified Customer Verified Customer

Report | Print

I have been having my car serviced at the dealership since my mother and I bought it in 2017. Every experience there is FIVE STARS. I feel like family when I go. Even the gentleman who sold us the ca since my mother and I bought it in 2017. Every experience there is FIVE STARS. I feel like family when I go. Even the gentleman who sold us the car, Steve, remembers me and stops over to say hello. It is a very professional environment...with a family feel. I also feel free to call and talk to the service department when I have a question. They are the very best. That's why I don't go any place else...ever! More

by nvmiller10025 Verified Customer Verified Customer

Report | Print