John Sasso
John Sasso at Safford Kia Manassas

John Sasso

Sales Consultant

Safford Kia Manassas

9030 Liberia Ave
Manassas, VA 20110

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4.8
167 Reviews
4.8

167 Reviews

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167 Reviews of John Sasso

January 11, 2026

Dealership Rating
Employee Rating

Friendly and easy to work with. Very accommodating and worked to satisfy wat we were looking for. More

by dereksatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2026

Safford Kia Manassas responded

Thank you for choosing Safford Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 28, 2025

Dealership Rating
Employee Rating

Very helpful and professional. I felt very comfortable purchasing a vehicle by myself. John Sassa took his time working with me. More

by mabesusan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso

Dec 28, 2025

Safford Kia Manassas responded

Thanks for your feedback on your recent visit to Safford Brown Kia Manassas. It's great to hear that we were able to assist you and that you had such a positive experience.

December 19, 2025

Dealership Rating
Employee Rating

They had the car for over 2 weeks and it's not fixed. I was told an engineer from Kia was supposed to come and look at it, I don't think it happened. They was supposed to replace an axle, it didn't happe More

by BOOGIENAPSTER
Recommend Dealer
No

Other Employees Tagged: Jonathan Woods , Destinee

Dec 24, 2025

Safford Kia Manassas responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 16, 2025

Dealership Rating
Employee Rating

John is very nice and easy to work with. I enjoyed purchasing my car here. Seamless and effortless buying process. Once I decided to buy the car, the transaction and my trade was very quick. More

by ML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant McGaughy, Khalid Mirzad , Hassan, Bryant and one of the other managers too

Dec 17, 2025

Safford Kia Manassas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Kia Manassas!

December 13, 2025

Dealership Rating
Employee Rating

Thank you so much for helping me. I look forward to working with you again in the future. More

by yujin5382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Safford Kia Manassas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 12, 2025

Dealership Rating
Employee Rating

The experience at Manassas Kia continues to be top notch. Their customer service during and after the sale is very good. No pressure but responsive to customer needs. We will continue to shop here. More

by don91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant McGaughy, Khalid Mirzad

Dec 12, 2025

Safford Kia Manassas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 11, 2025

Dealership Rating
Employee Rating

This was as excellent car buying experience. Professional, friendly, and customer focused. I highly recommend this dealership to anyone looking for a car purchase. I worked with Idris Zaki an More

by 100drh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2025

Safford Kia Manassas responded

Thank you so much for choosing Safford Brown Kia Manassas! Please let us know if we can be of any more assistance.

December 09, 2025

Dealership Rating
Employee Rating

Excellent overall experience from start to finish. We will definitely be back in the future! More

by anthony_busillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2025

Safford Kia Manassas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2025

Dealership Rating
Employee Rating

The dealer's service attitude is bad, lacks sincerity, the quotation is wrong, and the obligation to inform is not fulfilled. More

by 977548257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 06, 2025

Safford Kia Manassas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 06, 2025

977548257 responded

You can contact me by text message 5714275219

December 04, 2025

Dealership Rating
Employee Rating

Bought used 2023 Honda CR-V in November. Should have looked more closely at EVERYTHING. Missing tire repair kit $80. Tire pressure monitor “just needs to be reset”. Ha! Actually had four di More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Khalid Mirzad

Dec 04, 2025

Safford Kia Manassas responded

Paul, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 05, 2025

Paul responded

I sent them a private message 12/4 with my contact information. Let’s see how long it takes for them to contact me.

Dec 05, 2025

Paul responded

X

Dec 08, 2025

Paul responded

Update: after texting my sales person, the sales manager called me Friday evening, 12/5. Eddie told me that they would not be able to pay for anything on the list: I should have bought the extended warranty. (Except the extended warranty doesn’t cover preexisting damage, so it would have paid me nothing.). When I asked Eddie about the warranty conditions, he said he didn’t know any details about extended warranties. The sales manager doesn’t know about extended warranties???? There are plenty of places that are reputable car dealerships - don’t waste your time and money on this place.

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