John Sasso | Page 9

Mr. Henderson please read whole thing. John was fantastic as always. This is the second car in a little over 3 years we have bought from him. He is a stand up honest guy. Ask for John when you go in. Claudia as always. This is the second car in a little over 3 years we have bought from him. He is a stand up honest guy. Ask for John when you go in. Claudia is a real asset to your company Mr. Henderson. Not only does she go above and beyond she also was the saving grace for one of your managers lack of professionalism, demeanor, and attitude. My wife and I have been loyal customers for a little over 3 years and will continue because of these two. They are actually the reason I am not writing a horrible review for one of your managers. His utter lack of caring about customer service is atrocious. You really need to address this and get it fixed. If he continues to treat people this way the bragging about 200 sales last month is great but people won't return. I would he happy to pay more and go elsewhere than deal with him again. This is not the first time he has been problematic. Michelle in service is great to work with and got everything taken care of properly. I could put lots of details but John, Claudia, and Michelle are great. One manager needs lots of training and this is coming from someone with over 6 years in the business. If you want to discuss anything John and Claudia will know and have my number. More

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The awful experience in my life. I got a new car there and after month I found out that it’s damaged. It started overheating. I left car at service and they told me car was hit. How? Nobody hit car. So I and after month I found out that it’s damaged. It started overheating. I left car at service and they told me car was hit. How? Nobody hit car. So I left car there, was waiting for call from them. Firstly, they said they are waiting for call from KIA themselves. We called KIA and they told us that nobody answered them. And it was about 1.5 week. Then KIA said they will repair my car. We were waiting for dealership. Then they said that they will not repair it. I don’t know what to say. By the way, car is new but they checked VIN and it shows there was one owner before. How this car could be new if there is one more owner? The awful dealer in my life!!! Be careful when you buy car there!!! More

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This was my first experience with buying/leasing a car, and frankly the best experience I could have asked for. I worked with John Sasso, Wais Safi and John Stapleton to lease a 2021 Kia Seltos. The team m and frankly the best experience I could have asked for. I worked with John Sasso, Wais Safi and John Stapleton to lease a 2021 Kia Seltos. The team made the leasing process very seamless, were responsive, friendly and went above and beyond to ensure that I had no questions before leaving. I highly recommend leasing or buying a car through John Sasso, Wais Safi and John Stapleton - I will absolutely be back when my lease is up. More

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John Sasso is Fantastic Experience I worked with John Sasso to purchased a 2017 Ford Explorer. I would highly recommend John when you are in the market for a new car. He is super frie I worked with John Sasso to purchased a 2017 Ford Explorer. I would highly recommend John when you are in the market for a new car. He is super friendly, very responsive, and extremely knowledgeable and helpful during the purchase experience. Pleas stop by and see him. More

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I was in the market for a 2020 Stinger GT2 AWD. My friend recommended that I check dealerrater.com to see who are the best sales consultant to work with in northern VA. I noticed Brown's Manassas KIA was the recommended that I check dealerrater.com to see who are the best sales consultant to work with in northern VA. I noticed Brown's Manassas KIA was the highest rated KIA dealer in my area. Mr. John Sasso and his team exceeded expectations. They were transparent and were able to meet the lease numbers and terms that I wanted. One of the biggest takeway was receiving a signed pricesheet from Faraz (new car sales manager). Not many dealerships are willing to put their signature on those types of documents during negotiations. This shows that Brown's Manassas values their reputation as being a trustworthy dealership as well as staying true to their word.I would recommend Brown's Manassas KIA to anyone who is looking for a new car More

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What started as a simple availability inquiry about a used vehicle turned out to be one of the best experiences I've had purchasing a car! Excellent service by knowledgeable and patient staff. 100% recom used vehicle turned out to be one of the best experiences I've had purchasing a car! Excellent service by knowledgeable and patient staff. 100% recommended! More

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I bought a new KIA in February, first new car since 2004, I am here to tell you, the best experience in a while. John Sasso is more than a great sales person he is a new friend. Treated me like family and no I am here to tell you, the best experience in a while. John Sasso is more than a great sales person he is a new friend. Treated me like family and no playing around with price. Love it More

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Great service! Very happy with our lease and feel we got a great deal. John and Wais were a pleasure to work with, no complaints. a great deal. John and Wais were a pleasure to work with, no complaints. More

by alyssachall12 Verified Customer Verified Customer

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Great dealership, smart and relatable representatives. Really took care of us and our needs and did everything they needed to make it work for us! Really took care of us and our needs and did everything they needed to make it work for us! More

by MLWOLFE5 Verified Customer Verified Customer

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Awesome, low pressure, no bs John Sasso was our salesman. He was top shelf. 10 stars if you had them. Great salesman Claudia Solito was equally impressive. You have a top notch t John Sasso was our salesman. He was top shelf. 10 stars if you had them. Great salesman Claudia Solito was equally impressive. You have a top notch team with these two. Thanks. More

by EISENBART Verified Customer Verified Customer

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