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John Shipman
John Shipman at Tonkin Gladstone Hyundai

John Shipman | Page 8

Service Manager

Tonkin Gladstone Hyundai

19300 SE McLoughlin Blvd
Gladstone, OR 97027

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152 Reviews
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152 Reviews

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152 Reviews of John Shipman

May 02, 2023

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Employee Rating

Everyone was so nice. The price was a bit high for a battery but they were so polite with their customers More

by KDAY1012
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Delle Grazie, Mehdi Jamil, Zsaleh Parvas

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May 03, 2023

Tonkin Gladstone Hyundai responded

We appreciate you for taking the time to share your positive experience with us at Tonkin Gladstone Hyundai! Thank you for giving us a chance to earn your business!

May 02, 2023

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Employee Rating

Very courteous gets things done quickly. My only problem is you’re too far away as I’ve moved to Newberg Thank you. More

by NELTA.CAMPBELL
Recommend Dealer
Yes
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May 02, 2023

Tonkin Gladstone Hyundai responded

Thank you for your 5-star review of Tonkin Gladstone Hyundai! We truly appreciate your feedback.

April 26, 2023

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Employee Rating

always professional take care of my needs especially when I have a serious problem. Knowledgeable to the extent that what I describe the problem sound they usally figure out what is wrong right there and th More

by SCOTTPROVINZANO
Recommend Dealer
Yes

Other Employees Tagged: Daniel Boege , Ryan Delle Grazie

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Apr 26, 2023

Tonkin Gladstone Hyundai responded

We appreciate your kind words, Scott! Our team at Tonkin Gladstone Hyundai takes pride in providing knowledgeable and professional service, especially when it comes to serious problems. Thank you for trusting us with your vehicle needs!

April 25, 2023

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Employee Rating

I was overcharged for half done work. Customer service and professionalism were non-existent. I was also given a loaner car with expired tags. More

by ZAIDBRADFIELD
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Ryan Delle Grazie

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Apr 25, 2023

Tonkin Gladstone Hyundai responded

We strive to make our customers' experiences as seamless and enjoyable as possible, so it's very disappointing to see we've let you down. I'm concerned to read that there was an oversight in completing the work and in providing updated tags on your loaner vehicle, and I would like to speak with you about this directly so we can sort things out here. Please reach out to me at your earliest convenience. Thank you, John Shipman - Service Manager - 503-258-5730

April 25, 2023

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Employee Rating

Prompt, professional, and personal! 10/10 would and will definitely be back every time I need service. More

by Gregg
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mary

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Apr 25, 2023

Tonkin Gladstone Hyundai responded

We're so glad to hear that you had a prompt, professional, and personal experience with us, Gregg! Thank you for choosing Tonkin Gladstone Hyundai for your service needs. We appreciate your support and look forward to serving you for your next service!

April 21, 2023

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Employee Rating

Once again John Shipman got the job done in a timely and professional manner! Thanks More

by TKOBRIEN
Recommend Dealer
Yes
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Apr 21, 2023

Tonkin Gladstone Hyundai responded

Thank you so much for commending John for this timely and professional service! We will pass it along and see you next time at Tonkin Gladstone Hyundai.

April 18, 2023

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Employee Rating

As always, my my experience was great! Thank you for your help. Everybody at Tonkin is great. More

by KPAPPADIS
Recommend Dealer
Yes

Other Employees Tagged: Cameron Basta, Ryan Delle Grazie, Victor Hernandez, Mehdi Jamil, Logan Lapine, Zsaleh Parvas, Tyler Rangel

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Apr 19, 2023

Tonkin Gladstone Hyundai responded

We're ecstatic that we could make your experience a smooth success! Thanks for sharing your appreciation for the Tonkin Gladstone Hyundai Team. Until next time!

April 17, 2023

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The staff went out of their way to be helpful to me. Great experience all around. More

by CATHERINE.REINKE672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Delle Grazie, Victor Hernandez

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Apr 19, 2023

Tonkin Gladstone Hyundai responded

Thank you for the review, Catherine! We are thrilled to hear that you had such a successful experience working with the Tonkin Gladstone Hyundai team. Drive safely, and we hope to see you back!

April 07, 2023

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Employee Rating

Best service and best response. best staff. Always helpful. Quick in and out. No wait More

by BHATT8249
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Heredia , Cameron Basta, Ryan Delle Grazie, Ali Geramimafi, Victor Hernandez, Mehdi Jamil, Logan Lapine, Zsaleh Parvas, Tyler Rangel

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Apr 18, 2023

Tonkin Gladstone Hyundai responded

We're thrilled our team has hit the mark with outstanding service that's shaped a seamless experience at Tonkin Gladstone Hyundai! Thanks for the stellar review!

April 05, 2023

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Employee Rating

The service department is well organized, the sales staff helpful as I wanted to know more about hybrids. More

by Linda Gustafson
Recommend Dealer
Yes

Other Employees Tagged: Ryan Delle Grazie, Zsaleh Parvas

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Apr 05, 2023

Tonkin Gladstone Hyundai responded

Thanks for working with the Tonkin Gladstone Hyundai team, Linda! We appreciate your positive feedback.

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