Prompt service and respectful staff.
An overall excellent experience. They will get my return visit.
An overall excellent experience. They will get my return visit.
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by CATTOR65
Verified Customer
Verified Customer
Jun 12, 2023 -
Tonkin Gladstone Hyundai responded
We are thrilled to hear that you had a wonderful experience! It's great to know that our staff provided prompt and efficient service. We're appreciative of your support and we look forward to serving you again in the future! Safe travels from all of us here at Tonkin Gladstone Hyundai!
This is the greatest team I have ever seen, warm,
friendly, helpful and treat all like they are family! Long lost I may say!
friendly, helpful and treat all like they are family! Long lost I may say!
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by JIM COLLINS
Verified Customer
Verified Customer
Jun 09, 2023 -
Tonkin Gladstone Hyundai responded
Jim, we're excited to hear that our team at Tonkin Gladstone Hyundai made you feel welcome and at home during your recent visit. Thank you for sharing your wonderful feedback with us. We hope to see you again down the road!
It is the warm family feeling one gets when visiting long
lost or not seen in a long time warm family feeling! Every one is do you need anything or would you like anything or can I get you anything feeling!
lost or not seen in a long time warm family feeling! Every one is do you need anything or would you like anything or can I get you anything feeling!
Warmth and friendly feelings and most customers have fun chatting with each other in this warm customer waiting area!
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by JIM COLLINS
Verified Customer
Verified Customer
May 30, 2023 -
Tonkin Gladstone Hyundai responded
Jim, thank you for the review! It's our goal to make every customer feel welcome and comfortable while they wait, and we're glad you had a great experience. We appreciate your kind words and hope to see you again at Tonkin Gladstone Hyundai!
May 31, 2023 -
JIM COLLINS responded
Tonkin Hyundai in Gladstone is a Flag Ship that all dealerships should lookup too and use as an example of how to be responsive to customers because the service department is the one who really sells cars!
Excellent,timing,understanding customer’s needs, kind
relationships with customers, during fixing time renting the latest model of Hyundai feels comfortable the customers and giving opportunity to see an
relationships with customers, during fixing time renting the latest model of Hyundai feels comfortable the customers and giving opportunity to see and drive the latest model of Hyundai.
Thanks for everything
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by HILMIGUMUS09
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Delle Grazie, Mehdi Jamil
May 24, 2023 -
Tonkin Gladstone Hyundai responded
Thanks for choosing Tonkin Gladstone Hyundai above the rest! It delights us to hear that our team of technicians provided such a prompt and professional experience for you. Let us know how we can assist you in the future - drive safely!
The only place I will bring my Hyundai to!
Customer service in the service department is outstanding!
Customer service in the service department is outstanding!
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by STACY
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Delle Grazie
May 22, 2023 -
Tonkin Gladstone Hyundai responded
We appreciate you choosing Tonkin Gladstone Hyundai for your vehicle's needs! It brings us joy to hear that our service department provided you with outstanding customer service. We look forward to assisting you again in the future, Stacy!
I would like to thank the service department, John and
TN, for their very nice treatment and prompt help. Need more people with that kind reception to serve and make people feel good about the experience
TN, for their very nice treatment and prompt help. Need more people with that kind reception to serve and make people feel good about the experience.
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by LARRYKE.ERBES563
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Basta, T N
May 12, 2023 -
Tonkin Gladstone Hyundai responded
It's great to hear that you had a positive experience with our service department here at Tonkin Gladstone Hyundai! We are elated to know that John and TN provided exceptional service in a friendly manner. We appreciate your kind review and hope to see you soon for your future vehicle needs. Drive safely!
I took my car in for its first oil change and they took
really good care of my car and got the service done quickly. When I went to pick up my car I didn't have to wait or play the "What else can we sell
really good care of my car and got the service done quickly. When I went to pick up my car I didn't have to wait or play the "What else can we sell this customer" game with them. I really liked not having to say no to extra sales. Thank you!
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by SHOUCHIN24
Verified Customer
Verified Customer
Other Employees Tagged:
Ali Geramimafi, Logan Lapine, Hero Yoon
May 10, 2023 -
Tonkin Gladstone Hyundai responded
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience during your recent visit for your car's first oil change. Our team takes great pride in providing excellent service and ensuring that our customers' needs are met efficiently.
Our primary goal is to focus on providing top-notch service and taking care of your vehicle's maintenance needs without any unnecessary pressure.
Your kind words mean a lot to us, and we appreciate your recognition of our efforts. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to help.
Once again, thank you for choosing us for your car's maintenance needs, and we look forward to serving you in the future.
Thank you,
Hero Yoon
General Sales Manager
Tonkin Gladstone Hyundai
Professional, courteous, and timely in dealing with
customers. Actually enjoy taking my car there for maintenance
customers. Actually enjoy taking my car there for maintenance
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by TREACYJER
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Delle Grazie
May 10, 2023 -
Tonkin Gladstone Hyundai responded
When a customer says words like this, we know we're doing things right at Tonkin Gladstone Hyundai! It's our pleasure to offer timely and friendly service that could make your experiences here enjoyable. We look forward to seeing you again next time!
Always great support from your team!
!! Next purchase will be at Gladstone because of your service department!!!! Mary kept me posted daily on when parts would arrive and when vehicle wou
!! Next purchase will be at Gladstone because of your service department!!!! Mary kept me posted daily on when parts would arrive and when vehicle would be in top order again!!!
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by NICK.IGNELZI
Verified Customer
Verified Customer
Other Employees Tagged:
Mary Hugger 5 stars!
May 10, 2023 -
Tonkin Gladstone Hyundai responded
Nick, we're so glad to have earned your loyalty and trust in our service department here at Tonkin Gladstone Hyundai! It means a lot to know that Mary was able to provide regular communication throughout the repair process. We look forward to seeing you again next time!
Gladstone Hyundai is the BEST!
RYAN DelleGrazie , JOHN Shipman & THIEN Nguyen are OUTSTANDING & CUSTOMER CENTRIC! KUDOS! AS USUAL! I really appreciate this dealership, been taki
RYAN DelleGrazie , JOHN Shipman & THIEN Nguyen are OUTSTANDING & CUSTOMER CENTRIC! KUDOS! AS USUAL! I really appreciate this dealership, been taking my car here for years and they are the BEST, I will definitely get another Hyundai when I get a new car, solely because I love this dealership! I got my car in TX, & as soon as I moved up here (2014), I picked this dealership! Best decision I ever made!! Thanks Tonkin Gladstone!! May daughter bought her car from this dealership too! Very happy!! PS. These guys have gotten numerous well deserved awards!! Keep it up!!
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by MIKAFAY
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Delle Grazie, Thien Nguyen
May 09, 2023 -
Tonkin Gladstone Hyundai responded
We couldn't ask for a more exuberant review! Thank you for your continued support of Tonkin Gladstone Hyundai--Ryan, John, and Thein will certainly appreciate your kind words regarding their premier level of customer service. It means a lot that you and your family can trust us to find the right vehicles and ensure they run smoothly for years to come. Let us know when you're ready to shop for your next car. Take care!