John Shipman
John Shipman at Tonkin Gladstone Hyundai

John Shipman | Page 7

Service Manager

Tonkin Gladstone Hyundai

19300 SE McLoughlin Blvd
Gladstone, OR 97027

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152 Reviews
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152 Reviews

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152 Reviews of John Shipman

June 12, 2023

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Employee Rating

Prompt service and respectful staff. An overall excellent experience. They will get my return visit. More

by CATTOR65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2023

Tonkin Gladstone Hyundai responded

We are thrilled to hear that you had a wonderful experience! It's great to know that our staff provided prompt and efficient service. We're appreciative of your support and we look forward to serving you again in the future! Safe travels from all of us here at Tonkin Gladstone Hyundai!

June 09, 2023

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Employee Rating

This is the greatest team I have ever seen, warm, friendly, helpful and treat all like they are family! Long lost I may say! More

by JIM COLLINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Boege, Aline Bish, Will Heredia , Ryan Delle Grazie, Hero Yoon

Jun 09, 2023

Tonkin Gladstone Hyundai responded

Jim, we're excited to hear that our team at Tonkin Gladstone Hyundai made you feel welcome and at home during your recent visit. Thank you for sharing your wonderful feedback with us. We hope to see you again down the road!

May 29, 2023

Dealership Rating
Employee Rating

It is the warm family feeling one gets when visiting long lost or not seen in a long time warm family feeling! Every one is do you need anything or would you like anything or can I get you anything feeling! More

by JIM COLLINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Boege, Aline Bish, Will Heredia , Ryan Delle Grazie, Hero Yoon, Mary is a old but new member of the service team!

May 30, 2023

Tonkin Gladstone Hyundai responded

Jim, thank you for the review! It's our goal to make every customer feel welcome and comfortable while they wait, and we're glad you had a great experience. We appreciate your kind words and hope to see you again at Tonkin Gladstone Hyundai!

May 31, 2023

JIM COLLINS responded

Tonkin Hyundai in Gladstone is a Flag Ship that all dealerships should lookup too and use as an example of how to be responsive to customers because the service department is the one who really sells cars!

May 23, 2023

Dealership Rating
Employee Rating

Excellent,timing,understanding customer’s needs, kind relationships with customers, during fixing time renting the latest model of Hyundai feels comfortable the customers and giving opportunity to see an More

by HILMIGUMUS09
Recommend Dealer
Yes

Other Employees Tagged: Ryan Delle Grazie, Mehdi Jamil

May 24, 2023

Tonkin Gladstone Hyundai responded

Thanks for choosing Tonkin Gladstone Hyundai above the rest! It delights us to hear that our team of technicians provided such a prompt and professional experience for you. Let us know how we can assist you in the future - drive safely!

May 22, 2023

Dealership Rating
Employee Rating

The only place I will bring my Hyundai to! Customer service in the service department is outstanding! More

by STACY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Delle Grazie

May 22, 2023

Tonkin Gladstone Hyundai responded

We appreciate you choosing Tonkin Gladstone Hyundai for your vehicle's needs! It brings us joy to hear that our service department provided you with outstanding customer service. We look forward to assisting you again in the future, Stacy!

May 12, 2023

Dealership Rating
Employee Rating

I would like to thank the service department, John and TN, for their very nice treatment and prompt help. Need more people with that kind reception to serve and make people feel good about the experience More

by LARRYKE.ERBES563
Recommend Dealer
Yes

Other Employees Tagged: Cameron Basta, T N

May 12, 2023

Tonkin Gladstone Hyundai responded

It's great to hear that you had a positive experience with our service department here at Tonkin Gladstone Hyundai! We are elated to know that John and TN provided exceptional service in a friendly manner. We appreciate your kind review and hope to see you soon for your future vehicle needs. Drive safely!

May 10, 2023

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Employee Rating

I took my car in for its first oil change and they took really good care of my car and got the service done quickly. When I went to pick up my car I didn't have to wait or play the "What else can we sell More

by SHOUCHIN24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Geramimafi, Logan Lapine, Hero Yoon

May 10, 2023

Tonkin Gladstone Hyundai responded

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience during your recent visit for your car's first oil change. Our team takes great pride in providing excellent service and ensuring that our customers' needs are met efficiently. Our primary goal is to focus on providing top-notch service and taking care of your vehicle's maintenance needs without any unnecessary pressure. Your kind words mean a lot to us, and we appreciate your recognition of our efforts. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to help. Once again, thank you for choosing us for your car's maintenance needs, and we look forward to serving you in the future. Thank you, Hero Yoon General Sales Manager Tonkin Gladstone Hyundai

May 10, 2023

Dealership Rating
Employee Rating

Professional, courteous, and timely in dealing with customers. Actually enjoy taking my car there for maintenance More

by TREACYJER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Delle Grazie

May 10, 2023

Tonkin Gladstone Hyundai responded

When a customer says words like this, we know we're doing things right at Tonkin Gladstone Hyundai! It's our pleasure to offer timely and friendly service that could make your experiences here enjoyable. We look forward to seeing you again next time!

May 10, 2023

Dealership Rating
Employee Rating

Always great support from your team! !! Next purchase will be at Gladstone because of your service department!!!! Mary kept me posted daily on when parts would arrive and when vehicle wou More

by NICK.IGNELZI
Recommend Dealer
Yes

Other Employees Tagged: Mary Hugger 5 stars!

May 10, 2023

Tonkin Gladstone Hyundai responded

Nick, we're so glad to have earned your loyalty and trust in our service department here at Tonkin Gladstone Hyundai! It means a lot to know that Mary was able to provide regular communication throughout the repair process. We look forward to seeing you again next time!

May 08, 2023

Dealership Rating
Employee Rating

Gladstone Hyundai is the BEST! RYAN DelleGrazie , JOHN Shipman & THIEN Nguyen are OUTSTANDING & CUSTOMER CENTRIC! KUDOS! AS USUAL! I really appreciate this dealership, been taki More

by MIKAFAY
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Delle Grazie, Thien Nguyen

May 09, 2023

Tonkin Gladstone Hyundai responded

We couldn't ask for a more exuberant review! Thank you for your continued support of Tonkin Gladstone Hyundai--Ryan, John, and Thein will certainly appreciate your kind words regarding their premier level of customer service. It means a lot that you and your family can trust us to find the right vehicles and ensure they run smoothly for years to come. Let us know when you're ready to shop for your next car. Take care!

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