John Simonelli | Page 18

Top notch service! We have been customers of Faulkner for a good many years. We buy our cars there and service them there. If we didn’t think they were excellent, we w We have been customers of Faulkner for a good many years. We buy our cars there and service them there. If we didn’t think they were excellent, we wouldn’t continue to deal with them.. Overall we think they are top notch, especially the service dept.and our service representative Leslie. More

by Lizkeef74 Verified Customer Verified Customer

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Excellent Experience Enjoyed great service from start to finish. Perry was first rate in his attitude and experience. From choice of car to purchase, all made experience e Enjoyed great service from start to finish. Perry was first rate in his attitude and experience. From choice of car to purchase, all made experience efficient, effective and joyful. More

by CWHITE8181 Verified Customer Verified Customer

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Terrific sales experiance From my first call to schedule an appointment to check out a truck to the time we drove off in our avalanche everyone in the showroom was courteous , From my first call to schedule an appointment to check out a truck to the time we drove off in our avalanche everyone in the showroom was courteous ,polite and respectful. The whole process was smooth and stress free.Thank you Melanie,Bud, John ,and Perry. More

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Very nice experience! Magali, John & Tony were very knowledgeable & helpful throughout the whole process. No pressure what so ever. I got a very good deal on a new Canyon & Magali, John & Tony were very knowledgeable & helpful throughout the whole process. No pressure what so ever. I got a very good deal on a new Canyon & would definitely buy from Faulkner again. More

by Blaz Verified Customer Verified Customer

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Great experience I would recommend this dealership to anyone, and have already! Purchasing was stress-free and no pressure. Perry and John were a pleasure to work with I would recommend this dealership to anyone, and have already! Purchasing was stress-free and no pressure. Perry and John were a pleasure to work with! More

by ADGE76 Verified Customer Verified Customer

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Great Experience Everyone at Faulkner provides first class service. Worked with Joe DeMarco and John Simonelli to find a new truck. No easy task but both provided upda Everyone at Faulkner provides first class service. Worked with Joe DeMarco and John Simonelli to find a new truck. No easy task but both provided updates throughout the process and worked tirelessly to find the truck I wanted. Joe and Karl Graves provided great service on closing the deal. I've worked with Jim Keyser over the years with my previous vehicle. Would recommend dealership and these four to anyone. More

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Very Professional and Courteous Staff I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and use I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and used vehicles at Faulkner Buick GMC for years. More

by ROBERT.1.DELMORO Verified Customer Verified Customer

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Great Service!!! Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership h Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership has been fantastic too! More

by RC3124 Verified Customer Verified Customer

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No nonsense and no games played! Overall a great experience. I started working with Dan and John 7 months ago. Since I lease and had time left on my plan, the goal was simple and they Overall a great experience. I started working with Dan and John 7 months ago. Since I lease and had time left on my plan, the goal was simple and they delivered. The new sales process was handled by Joe and he was fantastic. Thorough, organized, pleasant, patient, and customer oriented. Thank you! More

by CHRISH Verified Customer Verified Customer

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Purchase of a New 2019 GMC Sierra 1500 SLT 4WD This July I had the pleasure of working with Perry Bonifazi at Faulkner GMC in West Chester. I called Perry one afternoon and he arranged a visit to t This July I had the pleasure of working with Perry Bonifazi at Faulkner GMC in West Chester. I called Perry one afternoon and he arranged a visit to their dealership the next day to discuss my needs for a full size truck. When I arrived Perry had two GMC Trucks ready for me to test drive and explained all the features, packages and options to me. Once we had the truck I was looking for spec'd out Perry was able to locate the vehicle I wanted on their GMC dealer network in Massachusetts! Perry worked with that dealership and was able to arrange a dealer-to-dealer trade with them. A few days later I had the exact truck that I wanted, a Sierra, double cab, SLT Trim with 4 WD and X31 off-road package. Perry was an excellent salesperson and worked hard to find the truck I wanted 284 miles away in Massachusetts! Thank you Perry! More

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