John Skopetos
John Skopetos at Genesis of Englewood powered by Benzel-Busch

John Skopetos | Page 43

Service Advisor

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.7
473 Reviews
4.7

473 Reviews

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473 Reviews of John Skopetos

September 01, 2024

Dealership Rating
Employee Rating

John was super helpful. There was a mistake with the booking. He fixed it all. Very happy. More

by jkmorgan0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Only worked with John

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that John was able to resolve the booking issue and that you’re very happy with the outcome. Providing prompt and effective solutions is important to us, and we’re pleased John could assist you. If you need any further help or have more questions, please don’t hesitate to reach out. We appreciate your business! Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

Dealership Rating
Employee Rating

John was great. Very knowledgeable. Had my car ready when he said it would be ready. Dealership was very nice. Would recommend them to all my friends More

by DA88510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re thrilled to hear that John provided knowledgeable service and that your car was ready as promised. It’s also great to know you found our dealership to be very nice. We appreciate your recommendation and look forward to assisting you and your friends in the future. Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

Dealership Rating
Employee Rating

service was good but the app is not updating the status of my vehicle. Other than app, it was great More

by hellolkt
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the service, though we apologize for the inconvenience with the app not updating the status of your vehicle. We’ll look into this issue to ensure it gets resolved. If you need any further assistance or have more concerns, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

Dealership Rating
Employee Rating

The dealership always cares about the customer take time to answer questions and always available for problems that you have with your car one of the best dealerships I’ve been to in 20 years More

by Capri007$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Clinton Ma, Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you feel well cared for and that we’ve been able to address your questions and any issues with your car. Providing excellent customer service is our top priority, and we’re glad to know we’ve met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

August 28, 2024

Dealership Rating
Employee Rating

One of the best dealerships in the area. Fast service Great customer service. Thank you! More

by rgnedov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your great review! We’re thrilled to hear that you consider us one of the best dealerships in the area and that you experienced fast service and excellent customer service. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

August 28, 2024

Dealership Rating
Employee Rating

Very nice service experience. Greatly appreciated that suitable loaner car was made available to me. John from service was a pleasure to work with. More

by Rzlotnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you had a very nice service experience and that the loaner car met your needs. It’s wonderful to know that John made your experience pleasant. If you need anything further or have any questions, don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

August 27, 2024

Dealership Rating
Employee Rating

Great it! Thank you so much ! I am satisfied with all the services. Everything goog. More

by SDASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Aug 28, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re so glad to hear that you’re satisfied with our services and had a positive experience with us. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Dealership Rating
Employee Rating

Terrific experience. I had an issue with my car but john went over what was the problem and booked me an appointment the following week. It was fixed within 2 hours at no More

by dannylui91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your wonderful experience! We’re delighted to hear that John provided such thorough and prompt service. It’s great to know your issue was resolved quickly and to your satisfaction. We’re looking forward to assisting you with all your future Genesis needs. If you need anything else, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Dealership Rating
Employee Rating

The environment and service is luxury level. Did not disappoint and perhaps one of the best dealerships ive been to. More

by C.BORJA8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forgot her name but she was a small girl with red shirt.

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with us. Providing a luxury-level environment and service is our goal, and it’s great to know we met your expectations. If you need anything in the future, please don’t hesitate to reach out. We look forward to welcoming you back! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Dealership Rating
Employee Rating

John was very helpful and kind. He did a great job with explaining to me what would go on during the servicing and helped me to feel comfortable throughout my visit. He was easy to More

by SUJAYKANWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that John made your visit comfortable and informative. We strive to ensure every customer feels well taken care of, and it's great to know that John exemplified this. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

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