John Skopetos
John Skopetos at Genesis of Englewood powered by Benzel-Busch

John Skopetos | Page 44

Service Advisor

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.7
473 Reviews
4.7

473 Reviews

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473 Reviews of John Skopetos

August 20, 2024

Dealership Rating
Employee Rating

I wish I didn't have to move to VA, I don't think I'll find a better supportive dealership. More

by BRN181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We’re truly sorry to hear you’re moving away, but we’re honored to have had the opportunity to support you. If you ever find yourself back in the area, we’d be delighted to assist you again. Best of luck in Virginia, and if you need any help with your new dealership or have questions in the future, don’t hesitate to reach out. Safe travels! Warm regards, Michael Hill mhill@benzelbusch.com

August 19, 2024

Dealership Rating
Employee Rating

I liked that the service was fast, and nice that they provided me with a reminder More

by KKLEENJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re pleased to hear that you appreciated the fast service and the reminder we provided. We strive to make every aspect of your experience as smooth and efficient as possible. If you need any further assistance or have any questions, feel free to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

August 19, 2024

Dealership Rating
Employee Rating

Excellent customer service, courteous and friendly. The representative provided me with loaner vechicle for duration of my vehicle repairs More

by Axel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re delighted to hear that you received excellent customer service and that our team was both courteous and friendly. We’re glad the loaner vehicle was helpful during your repairs. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 18, 2024

Dealership Rating
Employee Rating

Finally, a real luxury, Genesis dealership near me. Everyone even the cleaning staff there is kind, courteous and informative. I presently own two G80s And all my future service and repairs will be do More

by cmournet
Recommend Dealer
Yes
Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve found Genesis of Englewood to be a true luxury dealership and that our entire team, including the cleaning staff, provided you with excellent service. We’re honored that you trust us with the service and repairs for your G80s and look forward to continuing to serve you in the future. Warm regards, Michael Hill mhill@benzelbusch.com

August 17, 2024

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Employee Rating

Staffs are courteous and service is swift but the lots are bit too small but clean More

by XAIAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that you found our staff courteous and our service swift. We appreciate your comments about the lot size and cleanliness; we strive to maintain a clean and welcoming environment for our customers. Your feedback helps us improve, and we hope to provide an even better experience for you in the future. Thanks again for your review! Warm regards, Michael Hill mhill@benzelbusch.com

August 17, 2024

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Employee Rating

There were some logistical hiccups stemming from having the wrong phone numbers on file but great otherwise. More

by JBAYDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We apologize for the logistical hiccups you experienced due to the phone number issues. We’re glad to hear that, despite this, your overall experience was great. We’ll work on improving our processes to prevent similar issues in the future. If you need any further assistance, please don’t hesitate to reach out. Thanks again for your understanding and for sharing your thoughts! Warm regards, Michael Hill mhill@benzelbusch.com

August 16, 2024

Dealership Rating
Employee Rating

Great customer service! Service personnel were very helpful and could answer my questions. Looking forward to my next visit! More

by marianne.guffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that our team was helpful in answering your questions. We look forward to your next visit and are here to assist you with anything you need. Thanks again for your feedback! Warm regards, Michael Hill mhill@benzelbusch.com

August 15, 2024

Dealership Rating
Employee Rating

I love going to Englewood Genesis for Svc. I bought my GV60 here at the end of last year. I love this Car and the Svcs as well. John is very nice and professional. All the staffs are, too!! More

by CHARLIECHUN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that you love your GV60 and that your service experiences at Englewood Genesis have been so positive. It’s great to know that John and the rest of our team have provided you with excellent service. We truly appreciate your recommendation and look forward to continuing to serve you in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 15, 2024

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Employee Rating

Service appointment was easy to get. All employees were exceptional. Car was completed within the time frame given. Car us running great More

by SUSANHARBACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your review! We’re delighted to hear that scheduling your service appointment was easy and that all of our employees provided exceptional service. It’s great to know that your car was completed within the promised time frame and is running great. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 14, 2024

Dealership Rating
Employee Rating

John was courteous and very helpful. He followed up on everything I asked. Overall a very easy experience More

by robertleifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that John was courteous and helpful, and that he followed up on everything you asked. It’s great to know that your experience was easy and smooth. We appreciate your kind words and look forward to assisting you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

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