John Stidham
John Stidham at Nucar Mazda of New Castle

John Stidham

Mazda Service Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

4.9
40 Reviews
4.9

40 Reviews

Write a Review

40 Reviews of John Stidham

August 09, 2026

Dealership Rating
Employee Rating

John Stidham has always answered all my questions, listens to my problems with my car. He gets me scheduled as soon as a spot on the schedule is available. My car issues are fixed as soon as possible More

by samandace88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 09, 2026

Nucar Mazda of New Castle responded

Hearing that John’s attentive explanations and prompt scheduling have earned your trust means a lot to our service department. We’re glad that John was able to walk you through the diagnosis and repairs so your Ford Escape could be back on the road promptly. Thank you for placing your trust in John and our service department through the years. Everyone Loves a Nucar!

July 27, 2026

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Have been using Nucar for car service for years excellent service Friendly people keep you updated and complete service in timely manner Also reasonable pricing More

by Eileen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward, Rob Schneider

Jul 28, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic feedback, Eileen! We truly appreciate your loyalty to Nucar Mazda of New Castle and are thrilled to hear that you consistently receive excellent service from our friendly team. We strive to keep our customers updated and provide timely service at reasonable prices. Looking forward to seeing you again for your next service! The Nucar Mazda Team

July 13, 2026

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It’s nice to know I can get all of the maintenance my car needs in one place for competitive prices and with excellent service More

by Rsorantino
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Nucar Mazda of New Castle responded

Thank you for your amazing review! We’re delighted to hear that you appreciate the convenience and competitive pricing of our maintenance services at Nucar Mazda of New Castle. Our team strives to provide excellent service, and your feedback truly motivates us. We look forward to serving you again in the future! - The Nucar Mazda Team

July 11, 2026

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I purchased my vehicle here and always bring back here for service. Is usually convenient and the service goes in my vehicles maintenance file/records. More

by mzserf
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Jul 11, 2026

Nucar Mazda of New Castle responded

Thank you for your amazing review! We’re so glad to hear that your experience with Nucar Mazda of New Castle has been positive and that you find our service convenient. Keeping your vehicle’s maintenance records up-to-date is important, and we’re glad to assist you with that. We look forward to serving you again in the future! The Nucar Mazda Team

July 11, 2026

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Nucar Mazda service department is the best out there regarding quality of service and fair pricing. More

by JIMANDKATHY99
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words, Kathy! We’re delighted to hear that you had a great experience with our service department at Nucar Mazda of New Castle. Our team strives to provide quality service and fair pricing for all our customers. We look forward to seeing you again! The Nucar Mazda Team

July 10, 2026

Dealership Rating
Employee Rating

Nucar always does a great job maintaining my Mazda. They are affordable and return my car clean and ready to go. More

by oceanfarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Jul 10, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We appreciate your kind words about Nucar Mazda of New Castle and are thrilled to hear that you find our maintenance services affordable and efficient. It’s our goal to ensure your Mazda is always in top shape and ready for the road. We look forward to serving you again in the future! The Nucar Mazda Team

July 09, 2026

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The service crew is outstanding and always has been. They care about the customer and are the best service department for Mazda in the Tri-State area of DE, NJ, and PA. More

by dcthree
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Jul 10, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We truly appreciate your kind words about our service crew at Nucar Mazda of New Castle. It's great to hear that you recognize our dedication to customer care and our commitment to providing the best service in the Tri-State area. We look forward to serving you again in the future! The Nucar Mazda Team

July 08, 2026

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I have always brought my Mazdas to this dealership and they do excellent work. I have never had a problem. More

by SMS8653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We appreciate your loyalty to Nucar Mazda of New Castle and are glad you've consistently had excellent experiences with us. We look forward to continuing to provide you with top-notch service for your Mazdas. See you next time! The Nucar Mazda Team

June 26, 2026

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Employee Rating

I purchased my last 2 Mazdas here and have always used their service department for the vehicles. I drive from NJ to DE Dealership because I can usually get an appointment relatively quickly and they keep More

by mzserf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Jun 26, 2026

Nucar Mazda of New Castle responded

Thank you for sharing your experience with Nucar Mazda of New Castle! We’re thrilled to hear that you’ve chosen us for your Mazda purchases and service needs. It’s wonderful to know that our quick appointment scheduling and maintenance records have been beneficial for you. Our team appreciates your feedback on our service coupons as well! If you have any suggestions on how we can serve you better, please feel free to reach out. Hoping to have the opportunity to provide an even better experience in the future! - The Nucar Mazda Team

June 23, 2026

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Employee Rating

The manager John was so helpful in breaking everything down so we were not surprised by what was owed when we got there. I appreciate transparency. Will recommend. More

by KSDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward, Rob Schneider

Jun 23, 2026

Nucar Mazda of New Castle responded

Thank you for your great review! It's wonderful to hear that John provided you with the transparency and assistance you appreciated during your visit to Nucar Mazda of New Castle. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! The Nucar Mazda Team

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