John Stidham
John Stidham at Nucar Mazda of New Castle

John Stidham

Mazda Service Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of John Stidham

June 26, 2026

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Employee Rating

I purchased my last 2 Mazdas here and have always used their service department for the vehicles. I drive from NJ to DE Dealership because I can usually get an appointment relatively quickly and they keep More

by mzserf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Jun 26, 2026

Nucar Mazda of New Castle responded

Thank you for sharing your experience with Nucar Mazda of New Castle! We’re thrilled to hear that you’ve chosen us for your Mazda purchases and service needs. It’s wonderful to know that our quick appointment scheduling and maintenance records have been beneficial for you. Our team appreciates your feedback on our service coupons as well! If you have any suggestions on how we can serve you better, please feel free to reach out. Hoping to have the opportunity to provide an even better experience in the future! - The Nucar Mazda Team

June 23, 2026

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The manager John was so helpful in breaking everything down so we were not surprised by what was owed when we got there. I appreciate transparency. Will recommend. More

by KSDM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward, Rob Schneider

Jun 23, 2026

Nucar Mazda of New Castle responded

Thank you for your great review! It's wonderful to hear that John provided you with the transparency and assistance you appreciated during your visit to Nucar Mazda of New Castle. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! The Nucar Mazda Team

June 14, 2026

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Preferred new car dealer in Delaware with a trusted service department that I can rely on and recommend. More

by RCMCDEVITT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 14, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We truly appreciate your recommendation and are thrilled to hear that you trust Nucar Mazda of New Castle as your preferred car dealer and service department. Looking forward to assisting you again in the future! The Nucar Mazda Team

April 28, 2026

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One of the best dealerships in the tri-state area. They are attentive, courteous, and highly efficient. I can't think of another place that I would want to do business with. More

by regangoldstien
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 28, 2026

Nucar Mazda of New Castle responded

Thank you for the incredible compliment! We’re honored to be your top choice and truly appreciate your kind words about our team. We look forward to continuing to serve you!

October 25, 2025

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I have worked with this dealership since 1987. They have been great to work with - always willing to find the best deal possible. More

by Asueruff
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 25, 2025

Nucar Mazda of New Castle responded

Thank you for your kind words! We truly appreciate your loyalty to Nucar Mazda of New Castle since 1987. It's wonderful to hear that you have had such positive experiences with us. We look forward to continuing to provide you with great service and finding the best deals for you in the future! - The Nucar Mazda Team

September 16, 2025

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Wonderful place to buy or lease a new or used vehicle! Dan was absolutely amazing. He knows the in ands out of every car on the lot. Gave me the best deal and couldn’t pass it up. Sam the finance manager More

by Rdunkjeep2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2025

Nucar Mazda of New Castle responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Nucar Mazda of New Castle. It's fantastic to know that Dan and Sam provided you with exceptional service and helped you secure the best deal and financing options for your vehicle. We truly appreciate your support and look forward to assisting you and your family again in the future! Enjoy your new ride! - The Nucar Mazda Team

July 06, 2025

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The best Mazda service department in the area. I started with my 2000 Tribute, moved on to the CX5 and have been having my vehicles serviced there for over 25 years and will continue to do so. I'm More

by dcthree
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward , Will

Jul 07, 2025

Nucar Mazda of New Castle responded

Thank you! We appreciate your loyalty to Nucar Mazda of New Castle over the years, from your 2000 Mazda Tribute to your Mazda CX-5. It’s great to hear that you trust us to take care of your vehicles, and we’re glad you have always received timely service. We look forward to continuing to serve you. - The Nucar Mazda Team

March 18, 2025

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. Showing you videos with the services is informative . Customer service is awesome. Very happy. Thanks More

by Adrienne
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Saunders, Chuck Maynard, Melissa Ward, Sam Odongkara, Glenn Stitely, Rob Schneider , Mike Carfagno, Graeson Caspers, Tracy Gell

Mar 18, 2025

Nucar Mazda of New Castle responded

Thank you so much for your wonderful review, Adrienne! We're thrilled to hear that you found our service videos informative and that our customer service met your expectations. Your satisfaction is our top priority at Nucar Mazda of New Castle. We look forward to seeing you again soon! - The Nucar Mazda Team

March 20, 2021

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Service is efficient, on time and work is done right the first time. The service managers are polite, focused and work hard to make sure the service is a good experience. Am on my 4th Mazda that has been More

by Cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Nucar Mazda of New Castle responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - The Nucar Mazda Team

October 08, 2019

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excellent service and repairs. I have been coming to John STIDHAM for many ,many moons (years) with my MAZDA vehicles for service.He is the BEST! I will continue as long as JOHN is More

by BILL&KATHY BURAWSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Saunders, Dan Stanitski , Mitch Miller, Bob Saunders

Oct 15, 2019

Nucar Mazda of New Castle responded

Bill & Kathy, thank you for leaving us this feedback! We're always here for your next sale or service!

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