Melissa Ward
Melissa Ward at Nucar Mazda of New Castle

Melissa Ward

Service Advisor

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

4.8
61 Reviews
4.8

61 Reviews

Write a Review

61 Reviews of Melissa Ward

July 15, 2026

Dealership Rating
Employee Rating

Always good service. I feel taken care of. Service is always done in a timely manner. More

by BONNIRABBIT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Jul 16, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Bonni! We’re delighted to hear that you consistently receive good service and feel well taken care of at Nucar Mazda of New Castle. Timely service is important to us, and our team is glad we could meet your expectations. We look forward to seeing you again soon! The Nucar Mazda Team

July 11, 2026

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Very Professional, clean, keeps you up to date on your vehicle service and works with you to get you back on the road quickly! I have been coming to Nurcar for over 7 yrs and never unsatisfied! Keep up th More

by Paula
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 11, 2026

Nucar Mazda of New Castle responded

Paula, thank you for your kind words and for being a loyal customer for over 7 years! We are thrilled to hear that you appreciate our professionalism and commitment to keeping you informed about your vehicle's service. Your satisfaction means a lot to us, and we look forward to continuing to provide you with great service in the future. Thanks again for your support! The Nucar Mazda Team

July 11, 2026

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I purchased my vehicle here and always bring back here for service. Is usually convenient and the service goes in my vehicles maintenance file/records. More

by mzserf
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham

Jul 11, 2026

Nucar Mazda of New Castle responded

Thank you for your amazing review! We’re so glad to hear that your experience with Nucar Mazda of New Castle has been positive and that you find our service convenient. Keeping your vehicle’s maintenance records up-to-date is important, and we’re glad to assist you with that. We look forward to serving you again in the future! The Nucar Mazda Team

July 11, 2026

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Nucar Mazda service department is the best out there regarding quality of service and fair pricing. More

by JIMANDKATHY99
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Recommend Dealer
Yes
Jul 11, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words, Kathy! We’re delighted to hear that you had a great experience with our service department at Nucar Mazda of New Castle. Our team strives to provide quality service and fair pricing for all our customers. We look forward to seeing you again! The Nucar Mazda Team

July 10, 2026

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Nucar always does a great job maintaining my Mazda. They are affordable and return my car clean and ready to go. More

by oceanfarmer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Stidham

Jul 10, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We appreciate your kind words about Nucar Mazda of New Castle and are thrilled to hear that you find our maintenance services affordable and efficient. It’s our goal to ensure your Mazda is always in top shape and ready for the road. We look forward to serving you again in the future! The Nucar Mazda Team

July 09, 2026

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The service crew is outstanding and always has been. They care about the customer and are the best service department for Mazda in the Tri-State area of DE, NJ, and PA. More

by dcthree
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Stidham

Jul 10, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We truly appreciate your kind words about our service crew at Nucar Mazda of New Castle. It's great to hear that you recognize our dedication to customer care and our commitment to providing the best service in the Tri-State area. We look forward to serving you again in the future! The Nucar Mazda Team

July 08, 2026

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I have always brought my Mazdas to this dealership and they do excellent work. I have never had a problem. More

by SMS8653
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We appreciate your loyalty to Nucar Mazda of New Castle and are glad you've consistently had excellent experiences with us. We look forward to continuing to provide you with top-notch service for your Mazdas. See you next time! The Nucar Mazda Team

July 06, 2026

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Employee Rating

Professional Honest Upfront Thorough Accommodating Friendly Service department is awesome I will be a return customer More

by sltroupe44
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider , Don and Bernard. Courtesy Shuttle Drivers

Jul 06, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, honest, and accommodating. It’s fantastic that you had a great experience with our service department, and we look forward to welcoming you back as a return customer. Your satisfaction means a lot to us! The Nucar Mazda Team

July 03, 2026

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Employee Rating

Always polite and efficient. Take good care of my car. Keep you up to date on repairs. More

by SBAYNARD17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mario Hudson , William

Jul 04, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Nucar Mazda of New Castle. Our team always aims to provide polite and efficient service while keeping you informed about your vehicle. We look forward to taking care of your car again in the future! The Nucar Mazda Team

July 03, 2026

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Employee Rating

Nucar New Castle was very detailed and super friendly when communicating the issues with my vehicle. More

by dscsdwew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Jul 04, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We are glad to hear that you had a positive experience with Nucar Mazda of New Castle and appreciated our detailed and friendly communication regarding your vehicle. Our team strives to provide excellent service and we look forward to assisting you again in the future! The Nucar Mazda Team

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