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John Thompson
93 Reviews
93 Reviews
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93 Reviews of John Thompson
Verified Customer
June 17, 2026
Nathan was wonderful! His recommendations for my service were spot on with what I needed. The service I received was fast, efficient, and professional. His recommendations for my service were spot on with what I needed. The service I received was fast, efficient, and professional. More
by JOLEENOLSEN
Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert, Vinny Maculaitis , Nathan John Antus
June 10, 2026
Had a great experience working with Lee and the entire team including finance. We had a minor issue with a scratch but the team went over and beyond to take care of us. Car got detailed and kept out of team including finance. We had a minor issue with a scratch but the team went over and beyond to take care of us. Car got detailed and kept out of the weather. 10/10 on all fronts More
by Matt Woods
Other Employees Tagged: Lance Blanton, Bill Reichert , Lee
June 04, 2026
Everyone at Montrose Kia is friendly, kind, understanding, listen to there customers, and explain to their customer what is going with their vehicle! understanding, listen to there customers, and explain to their customer what is going with their vehicle! More
by trelka79us
Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert, Vinny Maculaitis
June 03, 2026
I am new to Kia- everyone at Montrose was so helpful and really listened to what I needed and wanted to get me in the perfect car for me and in my budget! Would highly recommend this dealership! really listened to what I needed and wanted to get me in the perfect car for me and in my budget! Would highly recommend this dealership! More
by leslie1798
Other Employees Tagged: Chris Miller
June 02, 2026
Perfect timing and a peaceful environment to take your car service. Greatly appreciate the care they took. car service. Greatly appreciate the care they took. More
by britlit22895
Other Employees Tagged: Bill Reichert
June 02, 2026
The people are courteous & helpful and the sevice done was comprehensive; i was told i can also get my car inside detailed for next to nothing. was comprehensive; i was told i can also get my car inside detailed for next to nothing. More
by phatjoepeek
Other Employees Tagged: Lance Blanton , Lee
May 07, 2026
Went as expected and there was no issue or delay. So I was happy about it So I was happy about it More
by joetymo
Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert, Vinny Maculaitis
May 02, 2026
So this is a rare gem in the industry, in the automotive industry you usually have to find a balance of outstanding service and to be robbed blindly whilst feeling cheated or the absolute worst service for industry you usually have to find a balance of outstanding service and to be robbed blindly whilst feeling cheated or the absolute worst service for a reasonable price , this dealership stands alone in the face of that standard its obvious they care about their employees and standard of service and you can see that bleed through the culture all the way to the customer , Raymond was such a great guy he literally never made me feel anything other than welcome and he genuinely cared about helping me and resolving my issues as fast and as convenient as possible for me the word stellar falls short to describe my experience here kudos , if i had to describe the service here i would say its worthy of recognition for the royal treatment they offer and having great reasonable prices is unbelievable comparative to industry norms More
by MALIKMAADAT
Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert, Vinny Maculaitis , Raymond and the lady next to him Jules i think
April 24, 2026
Totally incompetent, complete nightmare of a dealership. They had my car for 4 days only to tell me there was no problem and then try to charge me a fee for doing nothing despite the door still not working. They had my car for 4 days only to tell me there was no problem and then try to charge me a fee for doing nothing despite the door still not working. Then I had to bring it back, the master tech came out and told everyone they were idiots because they were testing the door on an incline and not a level surface and clearly the motor is shot, which is what I told them when I brought the car in the first time. Incredibly frustrated I left again, (now 5 separate trips in without a fixed vehicle). I got a call saying the vehicle was done, called back to confirm it was complete, then when I showed up to pickup the vehicle they hadn’t even worked on it yet and needed to order a part that is now taking 2 weeks to get. Instead of taking ownership, they tried to cover for each other and began to create a web of lies including one of the service texhs representing himself as the General Manager and telling me he doesn’t report to anyone and has no boss. While expressing my displeasure over the experience, the service tech who wasn’t even involved in the whole ordeal stood up, walked across the room, got in my face chest to chest and was attempting to engage in a physical altercation in the service bay, despite me saying 4 times loudly I was uncomfortable and he needed to back up. I had to leave to avoid getting assaulted. Don’t go there, period. More
by M.KUTNER1
