John Varela
John Varela at Williamson Cadillac

John Varela

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
362 Reviews
4.8

362 Reviews

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362 Reviews of John Varela

July 31, 2025

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Outstanding quality service! !! You can trust for everything they do in your vehicle is exactly your vehicle needs More

by Miguel Durand
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Recommend Dealer
Yes

July 31, 2025

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Great service! Eric is very attentive and the problem with my car was solved quickly! I didn't have a problem to pick a reserve car! Streamlined process! More

by Mateus.barros
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Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

July 29, 2025

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Excellent service all employees are very nice. Great coffee, very clean. Very nice and pleasant atmosphere. More

by MALFONSO28
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Recommend Dealer
Yes
Jul 30, 2025

Williamson Cadillac responded

We’re delighted you enjoyed the atmosphere and the coffee! Thank you for recognizing the team’s kindness and attention.

July 26, 2025

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My complaint is big because of the bad experience in buying a Cadillac vehicle. I just want my car in good conditions More

by Yoslaine Rodriguez
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Recommend Dealer
No
Jul 28, 2025

Williamson Cadillac responded

We're sorry your vehicle purchase didn’t meet expectations—we want your Cadillac in top condition, too. We'll make every effort to resolve this and earn back your trust. Please feel free to contact us at 305.670.7100 your earliest convenience.

July 26, 2025

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Bad customer service on receiving and getting my car with third-party valet people. Very, very bad very very rude not helpful at all actually threatening attitude. More

by johnbitterman
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Recommend Dealer
No

Other Employees Tagged: Julio Lopez

Jul 28, 2025

Williamson Cadillac responded

We're very sorry to hear about the poor service from the valet team—it’s unacceptable and not what we stand for. Your concern is being taken seriously and will be addressed promptly. Should you wish to discuss the experience further, please feel free to contact me directly at janelysp@wagmiami.com.

July 24, 2025

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John is always excellent and happy to help. Williams Cadillac always provides excellent service and attention More

by lauzu99
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Recommend Dealer
Yes
Jul 25, 2025

Williamson Cadillac responded

Thank you for your kind words—John truly exemplifies the dedication we strive for, and your recognition means so much to us. We're delighted to continue delivering service that earns your trust time and again.

July 23, 2025

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At Williamson Cadillac, they are Very nice people and professional they’ve help me with my problem More

by FURCY020
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Fede Prudhomme

Jul 25, 2025

Williamson Cadillac responded

It’s wonderful to hear that our team was able to help when you needed us most. Your thoughtful feedback reminds us why we do what we do.

July 23, 2025

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Dropped my car off for service, car was finished in a couple hours. Only issue was that the loaner service was taking so long to get a car that the repair was finished before they finalized the loaner More

by JARNET87
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno

Jul 28, 2025

Williamson Cadillac responded

We appreciate you sharing your experience and we are so glad to hear the repair was handled swiftly! We're addressing the loaner delay to ensure future visits feel just as efficient and hassle-free from beginning to end.

July 20, 2025

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Very fast and attentive. I had my vehicle towed in and I was in and out within 15 minutes plus my car was done by the next work day. More

by Rose :)
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Recommend Dealer
Yes
Jul 21, 2025

Williamson Cadillac responded

Thank you, Rose! We’re glad John acted swiftly and attentively; getting your vehicle ready by the next day is exactly the kind of care we aim for.

July 15, 2025

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Very knowledgeable and helpful. Got me in and out in a very fast and professional manner More

by Krisannelo18
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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