John Varela
John Varela at Williamson Cadillac
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John Varela

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
323 Reviews
4.8

323 Reviews

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323 Reviews of John Varela

May 02, 2025

Dealership Rating
Employee Rating

Very efficient and first class Every one that I interacted with at the dealership was pleasant, polite, easy to talk to and knew what they were talking about More

by CANASCKA
Recommend Dealer
Yes

Other Employees Tagged: John Varela

May 01, 2025

Dealership Rating
Employee Rating

Excellent services Yair provided caring, supportive services And explained what was needed for my car!!! More

by LEONANAM
Recommend Dealer
Yes

Other Employees Tagged: John Varela

May 01, 2025

Williamson Cadillac responded

Thank you for taking the time to share your experience! We appreciate you.

May 01, 2025

Dealership Rating
Employee Rating

Excellent Service always knows how to make his customers feel appreciated, and take his time to make sure you’re satisfied. More

by Miss_kimbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Williamson Cadillac responded

We truly appreciate your feedback! It's wonderful to hear that John consistently provides outstanding service. We'll be sure to share your kind words with him.

April 30, 2025

Dealership Rating
Employee Rating

Attention and service excellent. Mr Varela explained every thing about the service needed and kept me informed of everything. More

by NELSONTORRA
Recommend Dealer
Yes

Other Employees Tagged: John Varela

May 01, 2025

Williamson Cadillac responded

Your generous words mean so much to John and our team, as we strive to provide only the best service. Thank you for allowing us the opportunity to assist you!

April 29, 2025

Dealership Rating
Employee Rating

If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas More

by ROMMELMEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

April 26, 2025

Dealership Rating
Employee Rating

Fabulous Excellent service, quick response to complete my oil change. Definitely was thrilled to relax in the lobby with text updates of my car. More

by MARIAELENA.0130.MM
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Apr 28, 2025

Williamson Cadillac responded

We’re delighted to have provided you with a great experience—thank you for your support!

April 26, 2025

Dealership Rating
Employee Rating

Excellent as expected Enjoy the morning pastries and warm or cold drinks and the waiting area too More

by AVELINOG
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Apr 28, 2025

Williamson Cadillac responded

We’re so pleased you had a great visit. Thank you for taking the time to share.

April 26, 2025

Dealership Rating
Employee Rating

Good experience Good experience and good service Always on time. The visiting room is awesome More

by Mardenizaki
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Apr 28, 2025

Williamson Cadillac responded

Nothing makes us happier than hearing from satisfied customers like you—thank you!

April 25, 2025

Dealership Rating
Employee Rating

Muy buen servicio pero no pude arreglar mi problema saben lo que tienen mi coche pero el código no está presente y no me lo pueden arreglar More

by LEMAYFERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Farinas

Apr 28, 2025

Williamson Cadillac responded

Gracias por compartir tu experiencia. Lamentamos que no hayas podido resolver el problema con tu coche, aunque apreciamos que hayas recibido un buen servicio. Entendemos lo frustrante que puede ser esta situación y esperamos poder ayudarte a encontrar una solución pronto. ¡Estamos aquí para apoyarte!

April 24, 2025

Dealership Rating
Employee Rating

This dealership is very accommodating and pleasant to work with. Also very efficient. John V took excellent care of me. More

by Katelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Williamson Cadillac responded

Your feedback makes is greatly appreciated. We’re committed to providing excellent service, and we’re so glad we met your expectations!

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