John Varela
John Varela at Williamson Cadillac

John Varela

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
426 Reviews
4.8

426 Reviews

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426 Reviews of John Varela

January 23, 2026

Dealership Rating
Employee Rating

My vehicle was in service for over 6 weeks waiting in a part then given back to me with a new problem. No one bothered to check the vehicle before returning it back to me. New part had to be ordered. More

by MLCS
Recommend Dealer
No

Other Employees Tagged: John Varela

January 23, 2026

Dealership Rating
Employee Rating

Vehicle having issues since being in service Having new issues that were not present before service. More

by MLCS
Recommend Dealer
No

Other Employees Tagged: John Varela

January 22, 2026

Dealership Rating
Employee Rating

Very professional, Everything was handled smoothly, and I felt well taken care of from start to finish. Highly recommended.” More

by Sandra01197
Recommend Dealer
Yes

Other Employees Tagged: John Varela

January 21, 2026

Dealership Rating
Employee Rating

I've used Williamson Cadillac service department for years. Very good customer service. Well informed and professional. More

by MINABEAUCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Carmen Alicea, Edgar Lacayo, Manuel Mundo , Robert Perez, Parts Department, very personable

January 19, 2026

Dealership Rating
Employee Rating

I had to ask for the car wash, they brought the car for pick up without the carwash More

by F_CESPEDES
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 19, 2026

Williamson Cadillac responded

Thank you for your review — we’re happy you were satisfied and will use your comments to keep improving.

January 18, 2026

Dealership Rating
Employee Rating

Everyone was pleasant, thorough and efficient. The work on my car was completed very quickly with wonderful results. More

by KDORF1
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 19, 2026

Williamson Cadillac responded

We’re delighted to know you enjoyed your experience, and we look forward to serving you again.

January 16, 2026

Dealership Rating
Employee Rating

The Service department promptly addressed my concerns. They listened attentively to my needs and reviewed the recommended options that aligned with my work requirements. They genuinely value customer wish More

by kenis_perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Williamson Cadillac responded

We’re so pleased to hear your visit went well, and we appreciate you choosing our dealership.

January 16, 2026

Dealership Rating
Employee Rating

It is run very efficiently and the time I spent at the dealership flew by as it was so comfortable. More

by KDORF1
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 19, 2026

Williamson Cadillac responded

We’re so pleased to hear your visit went well, and we appreciate you choosing our dealership.

January 15, 2026

Dealership Rating
Employee Rating

John always takes care of my cars always leads me in the right direction. Great employee I like working with him. More

by NEALCHANDA
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 16, 2026

Williamson Cadillac responded

Your satisfaction means a lot to us, and we’re grateful you took the time to share your experience.

January 10, 2026

Dealership Rating
Employee Rating

I brought my car around 9. 30 am and the car was finish by 4.30 pm .I think the people who work in that matter dealet the proces. I had an appointment and the tires was ready to More

by SERGECASIMIR69
Recommend Dealer
No

Other Employees Tagged: John Varela

Jan 16, 2026

Williamson Cadillac responded

We’re sorry your visit didn’t meet expectations and would value the opportunity to discuss how we can improve. Please contact our service management team at your earliest convenience.

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