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John Varela
John Varela at Williamson Cadillac

John Varela

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of John Varela

June 12, 2025

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Employee Rating

The staff is always friendly, the service was quick and they kept me updated throughout. Always coming back! More

by ESTRELLABALDOMERO
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Recommend Dealer
Yes
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June 10, 2025

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Fast excellent service with car and service representative. Also liked that I was able to schedule service online. More

by torresdean13
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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Jun 11, 2025

Williamson Cadillac responded

Thank you for your review. We're very glad that you had a smooth experience and enjoyed the convenience of scheduling online. We look forward to serving you again.

June 08, 2025

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Completed the airbag recall quickly. I was able to get the car back the same day of service. More

by Ronaldsancetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McKesson, Julio Lopez

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Jun 09, 2025

Williamson Cadillac responded

We’re happy to hear your recall service was completed promptly. Getting you safely back on the road as quickly as possible is our goal. Thank you for trusting us.

June 04, 2025

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This is an awesome dealership, where starting from the sales person Alberto to John @ service dept and Rolando in Finance are excellent. More

by MARILYN TORRECILLAS
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Fernandez, Rolando Pardo, Tony Mercado

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Jun 05, 2025

Williamson Cadillac responded

Marilyn, we’re honored by your wonderful feedback! We’re lucky to have such a dedicated team, and it’s fantastic to hear that Alberto, John, and Rolando all contributed to your great experience.

May 26, 2025

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Excelent service from Richard and all your staff. It's a pleasure always going there for service. More

by CARMRIV2003
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

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May 27, 2025

Williamson Cadillac responded

Richard and the team always strive to provide top-notch service, so we’re thrilled to hear your visit was a pleasure! We appreciate your support and look forward to welcoming you back.

May 22, 2025

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They didn’t rotate my tires, or fix my tire like they were supposed to. Not happy at all. More

by TABLAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 22, 2025

Williamson Cadillac responded

We’re sorry to hear about your experience. That’s not the level of service we strive for, and we appreciate you bringing it to our attention. Please reach out to us so we can make things right. You may reach me at janelysp@wagmiami.com at your earliest convenience.

May 09, 2025

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Awesome customer service! Vehicle was ready in good time, awesome customer service Excelent Good Fabulous More

by SOTOLONGO_JAVIER
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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May 09, 2025

Williamson Cadillac responded

Thank you for your fantastic review. We're so glad that you had a great experience and that our customer service met your expectations. We appreciate your support and look forward to serving you again!

May 05, 2025

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Very professional. But Pricing for oil change on a leased car now $109.00. Used to be free. Outrageous More

by SMKK211
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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May 06, 2025

Williamson Cadillac responded

We appreciate your feedback and understand your frustration regarding the pricing change. While we strive to offer competitive rates, we recognize how unexpected costs can be disappointing, and we sincerely value your input.

May 02, 2025

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Employee Rating

Very efficient and first class Every one that I interacted with at the dealership was pleasant, polite, easy to talk to and knew what they were talking about More

by CANASCKA
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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May 06, 2025

Williamson Cadillac responded

We truly appreciate your thoughtful feedback. Providing efficient, first-class service with a knowledgeable and welcoming team is always our goal, and we’re thrilled you had such a great experience.

May 01, 2025

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Employee Rating

Excellent Service always knows how to make his customers feel appreciated, and take his time to make sure you’re satisfied. More

by Miss_kimbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Williamson Cadillac responded

We truly appreciate your feedback! It's wonderful to hear that John consistently provides outstanding service. We'll be sure to share your kind words with him.

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