Julio Lopez
Julio Lopez at Williamson Cadillac

Julio Lopez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Julio Lopez

July 03, 2026

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Employee Rating

Julio is an incredible advisor. He was able to make the experience seamless. He even had the dealership give me a courtesy ride home. I didn’t even know that was an option. It was a More

by taimarprince01
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Service Time
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Recommend Dealer
Yes

July 02, 2026

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The process was smooth and Julio would notify me in the process. Excellent customer service!!!! 5?? More

by Cindy1234
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez

Jul 03, 2026

Williamson Cadillac responded

Your positive experience is exactly what we strive for every single day. Thank you for your five-star review.

July 01, 2026

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Employee Rating

Fast great service Would highly recommend d The gentleman that attended us was very professional and attentive More

by lafmia1
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Williamson Cadillac responded

Your wonderful review is sincerely appreciated.

July 01, 2026

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Bad experience with the service department. I had my truck towed on a Tuesday and a week later the truck is still sitting on the same spot the tow truck dropped off. Had my truck towed again, t More

by OSOLANO121621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Varela

Jul 03, 2026

Williamson Cadillac responded

Thank you for providing your feedback. We’re truly sorry for the delay and lack of communication you experienced, and we appreciate you bringing this to our attention so we can address it and improve.

February 16, 2026

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Employee Rating

They squeezed me in on short notice because my batteries were acting up and Julio didn’t want me breaking down somewhere. Great customer service More

by H20rescue
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Service Communication
Recommend Dealer
Yes

February 13, 2026

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They were great. Very efficient and helpful The service was smooth. The best I've ever had at a dealership More

by TOYABOWE1
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez

February 11, 2026

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Employee Rating

Service department is extremely hit or miss on customer experience. Required a lot of follow up on the customer side. Lack of empathy or understanding when interacting with my specific situation. More

by Aecabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 07, 2026

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Thieves ! Charged almost $12,000 in service on just one visit and my car was back in the shop in less than 2 months from having it back with the same issue an More

by CHIONG_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 04, 2026

Dealership Rating
Employee Rating

TUVE UNA UNA GRAN EXPERIENCIA, GRACIAS A CARLOS HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! More

by RMLOPEZ1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

We’re so glad to hear you had a great experience — thank you for sharing your feedback.

February 03, 2026

Dealership Rating
Employee Rating

Outstanding Very good service, efficient time management. Julio's support is outstanding. Very good service, efficient time management. Julio's support is outstanding, diligent, and he always tries to help i More

by Vins1973
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez

Feb 04, 2026

Williamson Cadillac responded

We’re thrilled you had a smooth and pleasant experience with us — thank you.

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